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Added 21 mins ago
Product Owner (Field Services)
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Full-time
…our field service and work order management platforms - the systems that get technicians to the right job, with the right parts, on time. This role owns the end-to-end roadmap for our field…
Added 21 mins ago
Product Owner (Field Services)
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Johnson Controls

Controls Service Technician

Toronto, ON, Canada
Richmond Hill, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

Competitive pay.
Paid vacation, holidays, and sick time.
Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one.
Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
Encouraging and collaborative team environment.
Dedication to safety through our Zero Harm policy.
JCI Employee discount programs (The Loop by Perk Spot).
Company vehicle, tools, and equipment provided to complete all jobs.
Scheduling and management support.

What you will do

Perform HVAC Control systems troubleshooting, installation, commissioning and preventative maintenance as it is related to mechanical, electrical, and low voltage controls components.
Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including electrical testing meters and other electronic testing equipment.
Provide front line technical and repair support through effective communications with Johnson Controls customers.
Provide system repair and or update recommendations and assist in proposing recommendations to Johnson Controls customers.
Be part of an expanding team of the best technicians in the industry while you build a career with a first-class global organization.
Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service

How you will do it

Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting, repair and aftermarket services for this fast-growing business.
Experienced in electrical and electronics troubleshooting.
Loading Johnson Controls field and network level controller software.
Performing commissioning and system diagnostics for all levels of system controllers as well as end
devices (i.e. Sensors, actuators, etc.) and complete all required commissioning documentation.
Keeps management and JCI contractor or customer informed of job progress and issues.
Calibrates systems requiring basic electronic test equipment.
Completes administrative tasks including time sheets, expense reports, and on-site documentation.
Documents change and provide information for as-built documentation.
Execute company sponsored as well as personally initiated training to ensure the highest level of knowledge and capability are maintained
Engage with customers to fully understand their systems and needs.
Communicates with the JCI contractor or customer upon arrival and before leaving the work site.
Follows all safety standards and attends required safety training. High degree of employee and subcontractor safety.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.

What we look for

Required

Vocational School program or an associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience in servicing electrical, electronic and/or mechanical systems in the HVAC industry.
Understanding of HVAC systems, sequence and applications
Demonstrated technical aptitude in mechanical and electro-mechanical fields
Able to use hand, power tools and electrical testing equipment such as a multi meter.
Solid knowledge base in use of personal computers.
Attention to detail.
Good communication and listening skills.
Full G Driver's licence with a clear record.

HIRING HOURLY RANGE: $26.51-$38.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#techhiring

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

Troubleshoot, install, commission, repair, and maintain HVAC control systems, including controllers, sensors, actuators, and mechanical, electrical, and low-voltage components. Provide customer-facing technical support and recommendations, document service work and system changes, and follow safety and training requirements.

Requirements

Requires a vocational school program or associate degree in electronics, mechanical systems, computer technology, air conditioning, or a similar field, plus three years of relevant HVAC industry experience. Candidates should understand HVAC systems and demonstrate mechanical and electro-mechanical aptitude, tool and test-equipment proficiency, computer skills, attention to detail, communication skills, and a full G driver's licence with a clear record.

Skills

HVAC Controls Troubleshooting
Controls Installation
System Commissioning
Preventative Maintenance
Electrical And Electronics Troubleshooting
Mechanical Systems
Low-Voltage Controls
Controller Software Loading
System Diagnostics
Sensor And Actuator Calibration
Electrical Testing Equipment
Customer Communication
Technical Documentation
Personal Computer Proficiency
Hand And Power Tool Use
HVAC System Knowledge

Benefits

Paid Vacation
Paid Holidays
Paid Sick Time
Pension
Medical Insurance
Dental Insurance
Vision Care
Training Opportunities
Company Vehicle
Tools And Equipment
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

HVAC Controls
Thermal Management
Building Systems
Energy Efficiency
Decarbonization
Mechanical Systems
Electrical Systems
Low-Voltage Controls
Controller Software
Network-Level Controllers
System Commissioning
System Diagnostics
Sensors
Actuators
Electrical Testing Meters
Multimeter
Hand Tools
Power Tools
Preventative Maintenance
Warranty Service
As-Built Documentation
Customer Service
Safety Standards
HVAC Industry
Full G Driver's Licence

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