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Added 2 hours ago
YO
After School Program Staff - Community Y
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Internship
Receive a complimentary YMCA membership to our Health & Fitness facilities
Added 2 hours ago
MD
Information Desk Coordinator / Customer Service Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…Processes parking contracts and metro transit passes. Covers other facilities related duties including mailroom, central supply or other critical business functions to ensure agency…
Added 3 hours ago
YS
Reproductive Health Manager
Yemen ShortList
Aden
- Full-time
…community level, through mobile health teams, static health facilities and supported EmONC facilities, as part of a wider RMNCAH intervention. The position ensures that RH services are…
Added 7 hours ago
YC
CUPE 1571 - Licensed Maintenance Worker - HVAC
York Catholic District School Board
Aurora, ON
- Full-time
Under the regular direction of the Maintenance Coordinator, the Licensed Maintenance Worker - HVAC is responsible for the maintenance and repair of HVAC systems at Board sites.
Added 7 hours ago
S
Technical Specifications Coordinator
SYSTRA
Montreal, QC
- Full-time
…procurement, and project controls, the Technical Specifications Coordinator will lead the development, coordination, integration, and quality assurance of technical specifications across…
Added 9 hours ago
S
Logistics Coordinator
Supership
Toronto, ON
- Full-time
Join our operations team as a Logistics Coordinator to manage supply chain operations and ensure timely delivery of goods.
Added 9 hours ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
Demonstrates appropriate use of equipment and facilities
Added 10 hours ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Coaldale, AB
- Temporary
As a Fleet Coordinator, you will coordinate a team of Vehicle and Equipment Supply Service Technicians (VESSTs) to ensure that ambulances, medical equipment, supplies, and emergency…
Added 10 hours ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Camrose, AB
- Temporary
As a Fleet Coordinator, you will coordinate a team of Vehicle and Equipment Supply Service Technicians (VESSTs) to ensure that ambulances, medical equipment, supplies, and emergency…
Added 11 hours ago
AH
Fleet Coordinator
Alberta Health Services
Medicine Hat, AB
- Temporary
As a Fleet Coordinator, you will coordinate a team of Vehicle and Equipment Supply Service Technicians (VESSTs) to ensure that ambulances, medical equipment, supplies, and emergency…
Added 12 hours ago
CO
Aquatic Staff I - Lifeguard
City of Williams Lake
Williams Lake, BC
- Internship
The incumbent is responsible to Director of Community Services under the direction of the Aquatics Coordinator.
Added 12 hours ago
VE
Sr. Surface Land Coordinator
Vermilion Energy
Calgary, AB
- Full-time
Vermilion is seeking a Sr. Surface Land Coordinator to join our Canadian Business Unit as a key partner to our asset teams, brokers, landowners, regulators and other stakeholders, ensuring…
Added 12 hours ago
Recreation Coordinator
Regional Municipality of Wood Buffalo
Fort Chipewyan, AB
Under general supervision, the Recreation Coordinator, Fort Chipewyan is responsible for enabling citizens and user groups to develop community programs, projects, and events, to deal with…
Added 12 hours ago
YO
Regional Coordinator (Bilingual) - Summer Works & Student Exchange Program / Coordonnateur(trice) régional(e) bilingue - Programme Emplois d’été – Échanges étudiants
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Full-time
Complimentary YMCA membership to access our health and fitness facilities
Added 13 hours ago
Shop Supervisor
Boart Longyear
Saskatoon, SK
…responsible for overseeing and ensuring the efficient operations of facilities and equipment, including managing staff, scheduling work, and ensuring safety…
Added 15 hours ago
SS
Saskatchewan Soccer Association - PPL Manager and SSA Operations Coordinator
Sask Sport
Regina, SK
- Full-time
Saskatchewan Soccer Association – PPL Manager and SSA Operations Coordinator
Added 15 hours ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $55.25 to $79.42 CAD / hour
- Full-time
…the planning, design and/or implementation of assigned large facilities projects with a high degree of complexity, including project planning, project management, communications, and…
Added 15 hours ago
PC
Inventory & Traffic Coordinator
Parkland Corporation
Hamilton, ON
- Full-time
The Inventory & Traffic Coordinator position functions as the customer's primary point of contact and takes ownership of order processing, inventory, addresses service issues and handles…
Added 15 hours ago
PC
Maintenance Coordinator / Coordonnateur maintenance
Parkland Corporation
Montreal, QC
- Full-time
Added 16 hours ago
WI
Project Coordinator
Western Integrated Ltd.
Burnaby, BC
- Full-time
…electrical systems across the Lower Mainland, supporting critical facilities including airports, hospitals, industrial sites, commercial buildings, and municipal infrastructure. We partner…
Added 16 hours ago
Durham- Parts Coordinator
Human Resources
Pickering, ON
Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable…
Added 18 hours ago
IP
Area Manager
Indigo Park Canada
Calgary, AB
- Temporary
Manage A/R (with help from the service coordinator) for each location
Added 18 hours ago
E
Business Assurance & Transformation Coordinator (12-month Contract)
EllisDon
Mississauga, ON
- Full-time
You As a Business Assurance & Transformation Coordinator Will
Added 19 hours ago
B
Bilingual MAC (Moves, Add and Changes) Coordinator (ENG/FR)
BGIS
Toronto, ON
- Full-time
The MAC Coordinator, as a part of the Workplace Solutions (On Demand/Client Services) team, is responsible for supporting the planning and delivering of tenant improvements and/or facility…
Added 19 hours ago
SA
First-Year Experience Coordinator
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
SAIT’s Student Services team is excited to welcome a First-Year Experience Coordinator to play a key role in shaping how students begin their journey at SAIT. Reporting to the Team Lead,…

Johnson Controls

Facility Service Coordinator

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Your next incredible opportunity is just a few clicks away!

The Facilities Services Customer Center Operator provides customer service and front line support to the Johnson Controls P3 client site of Humber Hospital with respect to the maintenance and operations of their building(s). Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests.

The Dispatch Centre is a critical environment responsible for receiving and dispatching facilities service requests for its clients – 7/24/365. The work environment is fast-paced and client-service focused. To ensure ongoing performance success, Dispatch Centre team members are measured against service delivery metrics.

KEY DUTIES & RESPONSIBILITIES

Learns client account details, the service request/work order management systems, the telephony system and JCI Dispatch Centre policies, processes and operating procedures
Fills basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers
Assesses and accurately assigns level of priority to facilitate timely fulfillment of service requests
Learns techniques for troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties
Receives guidance and support in completing service requests including activities such as proper work order processing, dispatching and the communication of information.
Provides customer service support
Participates in program initiatives undertaken by the Dispatch Centre
Maintains confidentiality of client account information and other confidential information.
Conducts work in a professional manner.
May be required to demonstrate Dispatch Centre capabilities to potential and existing clients and to prospective hires by having such people Y-cord into live calls.
May be required to provide training to new Team Members.
Other duties as assigned.
Work Hour Availability Requirements.
7/24/365 environment requiring open availability; rotating 8 or 12-hour shifts. On-call duties may be assigned as needed.
Must have open availability to work weekends and holidays as required.

MINIMUM EDUCATION:

High school completion plus a specialized technical or business course

JOB-RELATED EXPERIENCE:

One year or more
Knowledge & Skills.
Demonstrates language proficiency (both verbal and written) in English, including proper grammar, spelling and punctuation. Clear and effective communication skills.
Strong customer-service orientation and demonstrated customer-service skills.
Must be proficient at typing and navigating the computerized work system while receiving and discussing verbal communication with the client.

HIRING HOURLY RATE: $21.95 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate cand dates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-u

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The Facility Service Coordinator provides front-line support by managing inbound service requests via phone, email, and web. They are responsible for initiating, prioritizing, and dispatching work orders to ensure timely resolution of facility maintenance issues.

Requirements

Candidates must have at least one year of relevant experience and a high school diploma plus a specialized technical or business course. Proficiency in English, strong customer service skills, and the ability to navigate computerized systems while communicating are required.

Skills

Customer service
Dispatching
Work order management
Communication
Typing
Problem solving
Data entry
Technical support
Time management
Attention to detail
Professionalism
Conflict resolution
Computer literacy
Multitasking

Benefits

Competitive benefits package

Visa sponsorship

Not detected in the job text

Keywords

Facility Services
Customer Center
Dispatch
Work Orders
Maintenance
Operations
Client Support
Telephony System
Service Delivery Metrics
Troubleshooting
Facility Management
Data Entry
Computerized Work System
24/7 Operations
Shift Work
Johnson Controls

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