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Added 3 hours ago
J
Yard Worker
Jobbe
Lower Sackville, NS
- Full-time
This is a hands-on, physically demanding role that is essential to the daily operation of our Ready Mix facilities. The successful candidate will be comfortable performing heavy labour in…
Added 12 hours ago
EH
Admissions Coordinator FT
Edgewood Health Network Inc
Nanaimo, BC
- Up to $50,000 CAD / year
- Full-time
The Admissions Coordinator serves this high inbound volume with a professional 30-minute phone consultation. This includes building a relationship, gaining a deep understanding of the…
Added 13 hours ago
Housekeeping Aide
Fraser Health
BC · Fraser Health, British Columbia
Are you an experienced Housekeeping Aide and committed to delivering outstanding service to help maintain a clean, safe, and hygienic environment at Fraser Health’s facilities?
Added 13 hours ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health
Surrey, BC
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 15 hours ago
EM
Sales Coordinator
Evertz Microsystems Limited
Burlington, ON
- Full-time
The Sales Coordinator acts as the primary point of contact and administrative support for the Sales team. This role is essential in managing and streamlining all sales-related…
Added 15 hours ago
AI
Health and Safety Coordinator
Ainsworth Inc
Surrey, BC
- Full-time
Reporting to the HSE Director, Western Canada, the Health & Safety Coordinator provides administrative and operational support for HSE programs across Western Canada. Responsibilities…
Added 22 hours ago
CO
Aquatic Staff I - Instructor
City of Williams Lake
Williams Lake, BC
- Internship
The incumbent is responsible to the Director of Community Services under the direction of the Aquatics Coordinator.
Added 1 day ago
BS
Head Office Administrative Coordinator
Bento Sushi
Richmond Hill, ON
- $50,000 to $55,000 CAD / year
- Full-time
Act as the primary coordinator for office facilities, maintenance services, vendors, and workplace-related issues to ensure a safe, functional, and well-maintained office environment.
Added 1 day ago
MD
Information Desk Coordinator / Customer Service Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…building needs and provides internal and external customer service functions at the reception desk. Processes parking contracts and metro transit passes. Covers other facilities related…
Added 1 day ago
YS
Reproductive Health Manager
Yemen ShortList
Aden
- Full-time
…community level, through mobile health teams, static health facilities and supported EmONC facilities, as part of a wider RMNCAH intervention. The position ensures that RH services are…
Added 1 day ago
S
Logistics Coordinator
Supership
Toronto, ON
- Full-time
Join our operations team as a Logistics Coordinator to manage supply chain operations and ensure timely delivery of goods.
Added 1 day ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Coaldale, AB
- Temporary
As a Fleet Coordinator, you will coordinate a team of Vehicle and Equipment Supply Service Technicians (VESSTs) to ensure that ambulances, medical equipment, supplies, and emergency…
Added 1 day ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Camrose, AB
- Temporary
As a Fleet Coordinator, you will coordinate a team of Vehicle and Equipment Supply Service Technicians (VESSTs) to ensure that ambulances, medical equipment, supplies, and emergency…
Added 1 day ago
AH
Fleet Coordinator
Alberta Health Services
Medicine Hat, AB
- Temporary
As a Fleet Coordinator, you will coordinate a team of Vehicle and Equipment Supply Service Technicians (VESSTs) to ensure that ambulances, medical equipment, supplies, and emergency…
Added 1 day ago
CO
Aquatic Staff I - Lifeguard
City of Williams Lake
Williams Lake, BC
- Internship
The incumbent is responsible to Director of Community Services under the direction of the Aquatics Coordinator.
Added 1 day ago
Recreation Coordinator
Regional Municipality of Wood Buffalo
Fort Chipewyan, AB
Under general supervision, the Recreation Coordinator, Fort Chipewyan is responsible for enabling citizens and user groups to develop community programs, projects, and events, to deal with…
Added 1 day ago
Shop Supervisor
Boart Longyear
Saskatoon, SK
…responsible for overseeing and ensuring the efficient operations of facilities and equipment, including managing staff, scheduling work, and ensuring safety…
Added 1 day ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $55.25 to $79.42 CAD / hour
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 1 day ago
PC
Inventory & Traffic Coordinator
Parkland Corporation
Hamilton, ON
- Full-time
The Inventory & Traffic Coordinator position functions as the customer's primary point of contact and takes ownership of order processing, inventory, addresses service issues and handles…
Added 1 day ago
PC
Maintenance Coordinator / Coordonnateur maintenance
Parkland Corporation
Montreal, QC
- Full-time
Added 1 day ago
WI
Project Coordinator
Western Integrated Ltd.
Burnaby, BC
- Full-time
…electrical systems across the Lower Mainland, supporting critical facilities including airports, hospitals, industrial sites, commercial buildings, and municipal infrastructure. We partner…
Added 1 day ago
Durham- Parts Coordinator
Human Resources
Pickering, ON
Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable…
Added 1 day ago
IP
Area Manager
Indigo Park Canada
Calgary, AB
- Temporary
Manage A/R (with help from the service coordinator) for each location
Added 1 day ago
B
Bilingual MAC (Moves, Add and Changes) Coordinator (ENG/FR)
BGIS
Toronto, ON
- Full-time
…globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600…
Added 1 day ago
SA
First-Year Experience Coordinator
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
SAIT’s Student Services team is excited to welcome a First-Year Experience Coordinator to play a key role in shaping how students begin their journey at SAIT. Reporting to the Team Lead,…

Johnson Controls

Facility Service Coordinator

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Your next incredible opportunity is just a few clicks away!

The Facilities Services Customer Center Operator provides customer service and front line support to the Johnson Controls P3 client site of Humber Hospital with respect to the maintenance and operations of their building(s). Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests.

The Dispatch Centre is a critical environment responsible for receiving and dispatching facilities service requests for its clients – 7/24/365. The work environment is fast-paced and client-service focused. To ensure ongoing performance success, Dispatch Centre team members are measured against service delivery metrics.

KEY DUTIES & RESPONSIBILITIES

Learns client account details, the service request/work order management systems, the telephony system and JCI Dispatch Centre policies, processes and operating procedures
Fills basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers
Assesses and accurately assigns level of priority to facilitate timely fulfillment of service requests
Learns techniques for troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties
Receives guidance and support in completing service requests including activities such as proper work order processing, dispatching and the communication of information.
Provides customer service support
Participates in program initiatives undertaken by the Dispatch Centre
Maintains confidentiality of client account information and other confidential information.
Conducts work in a professional manner.
May be required to demonstrate Dispatch Centre capabilities to potential and existing clients and to prospective hires by having such people Y-cord into live calls.
May be required to provide training to new Team Members.
Other duties as assigned.
Work Hour Availability Requirements.
7/24/365 environment requiring open availability; rotating 8 or 12-hour shifts. On-call duties may be assigned as needed.
Must have open availability to work weekends and holidays as required.

MINIMUM EDUCATION:

High school completion plus a specialized technical or business course

JOB-RELATED EXPERIENCE:

One year or more
Knowledge & Skills.
Demonstrates language proficiency (both verbal and written) in English, including proper grammar, spelling and punctuation. Clear and effective communication skills.
Strong customer-service orientation and demonstrated customer-service skills.
Must be proficient at typing and navigating the computerized work system while receiving and discussing verbal communication with the client.

HIRING HOURLY RATE: $21.95 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate cand dates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-u

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The Facility Service Coordinator provides front-line support by managing inbound service requests via phone, email, and web. They are responsible for initiating, prioritizing, and dispatching work orders to ensure timely resolution of facility maintenance issues.

Requirements

Candidates must have at least one year of relevant experience and a high school diploma plus a specialized technical or business course. Proficiency in English, strong customer service skills, and the ability to navigate computerized systems while communicating are required.

Skills

Customer service
Dispatching
Work order management
Communication
Typing
Problem solving
Data entry
Technical support
Time management
Attention to detail
Professionalism
Conflict resolution
Computer literacy
Multitasking

Benefits

Competitive benefits package

Visa sponsorship

Not detected in the job text

Keywords

Facility Services
Customer Center
Dispatch
Work Orders
Maintenance
Operations
Client Support
Telephony System
Service Delivery Metrics
Troubleshooting
Facility Management
Data Entry
Computerized Work System
24/7 Operations
Shift Work
Johnson Controls

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