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Added 2 mins ago
TT
Retail Store Coordinator Full Time Winners - Brentwood Commons
The TJX Companies, Inc.
Lloydminster, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 mins ago
MF
District Sales Associate
Mackenzie Financial Corporation
Calgary, AB
- Other
Adheres and applies Internal Compliance regulations and Sales Practices under NI 81-105 for our clients as the team compliance coordinator.
Added 2 mins ago
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E-Commerce Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
As an E-Commerce Coordinator, you will be the bridge between our products and the thousands of customers who browse our website every day. You’ll work closely with our Development, UX/UI,…
Added 17 mins ago
AH
Unit Clerk
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…time management and communication skills. This position is a coordinator and a central source of information and record keeping relating to the activities, communication and service for…
Added 17 mins ago
AH
Unit Clerk
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…time management and communication skills. This position is a coordinator and a central source of information and record keeping relating to the activities, communication and service for…
Added 17 mins ago
AH
Registered Nurse - Transition Coordinator
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…system, and this position offers that balance. As a Transition Coordinator, you’ll support patients and families as they navigate important care decisions, drawing on information from…
Added 32 mins ago
TO
Pool Coordinator
Town of Whitby
Oshawa, ON · Civic Recreation Complex
- Part-time
Reporting to the Supervisor of Aquatics Services, the Pool Coordinator will be responsible for:
Added 46 mins ago
CO
Aquatic Staff I - Lifeguard
City of Williams Lake
Williams Lake, BC
- Internship
The incumbent is responsible to Director of Community Services under the direction of the Aquatics Coordinator.
Added 46 mins ago
SI
Studio Administrator & Client Services Coordinator
Shāb Inc.
Montreal, QC
- Full-time
We’re a functional training studio built around movement, strength, and longevity.
Added 46 mins ago
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Night Clerk - Part Time
Longo's
Mississauga, ON
- Part-time
Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the…
Added 46 mins ago
TU
Research Assistant (VEC)
The University of British Columbia
Vancouver, BC
- $29.82 to $35.16 CAD / hour
- Part-time
Interfaces with Field Coordinator, Data Coordinator, Statistician and Lab Manager.
Added 47 mins ago
VE
Sr. Surface Land Coordinator
Vermilion Energy
Calgary, AB
- Full-time
Vermilion is seeking a Sr. Surface Land Coordinator to join our Canadian Business Unit as a key partner to our asset teams, brokers, landowners, regulators and other stakeholders, ensuring…
Added 47 mins ago
Community Investment Coordinator
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Under general supervision, the Community Investment Coordinator compiles, does research, organizes, and analyzes financial information submitted by funded community organizations, and…
Added 1 hour ago
YO
Regional Coordinator (Bilingual) - Summer Works & Student Exchange Program / Coordonnateur(trice) régional(e) bilingue - Programme Emplois d’été – Échanges étudiants
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Full-time
The Regional Coordinator will be a key member of the national team responsible for program implementation, ensuring regional participant targets are met through the development of an…
Added 1 hour ago
MF
District Sales Associate
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Adheres and applies Internal Compliance regulations and Sales Practices under NI 81-105 for our clients as the team compliance coordinator
Added 1 hour ago
MF
District Sales Associate
Mackenzie Financial Corporation
Vancouver, BC
- Other
Adheres and applies Internal Compliance regulations and Sales Practices under NI 81-105 for our clients as the team compliance coordinator.
Added 1 hour ago
A
HSE Coordinator
ALS
Winnipeg, MB · CAN - MB - Winnipeg (Niakwa Road East)
- Full-time
…prevention, investigation, reporting and follow-up, employee training, HSE record review, and compliance with other components of the safety…
Added 1 hour ago
UO
Research Assistant (VEC)
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Centre for Translational Research (BCCHT)
- $29.82 to $35.16 CAD / hour
- Part-time
Interfaces with Field Coordinator, Data Coordinator, Statistician and Lab Manager.
Added 1 hour ago
Rental Coordinator
Alta Equipment Group
Dorval, QC
Alta Material Handling is seeking a full-time Rental Coordinator for our Montreal, QC location.
Added 1 hour ago
PS
Project Manager
Pier Solutions
Saskatoon, SK
- Full-time
We invest in our team. Pier provides regular training and educational opportunities for all team members. Are you looking to advance your professional practice?
Added 1 hour ago
B
CLIENT SUPPORT COORDINATOR
BDC
Kingston, ON
- Full-time
Opportunities for learning, training and development, and much more...
Added 2 hours ago
CV
Event Specialist
CPABC Vancouver Chapter
Vancouver, BC
- Full-time
Lead volunteer recruitment, onboarding, succession planning, and training
Added 2 hours ago
TS
Kettle Coordinator (Full Time)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB · St. Albert, AB
- Full-time
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone…
Added 2 hours ago
TS
Kettle Coordinator Assistant (Part-Time)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB · St. Albert, AB
- Part-time
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone…
Added 2 hours ago
TS
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Sussex, NB
- Full-time
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone…

Johnson Controls

Facility Service Coordinator

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Your next incredible opportunity is just a few clicks away!

The Facilities Services Customer Center Operator provides customer service and front line support to the Johnson Controls P3 client site of Humber Hospital with respect to the maintenance and operations of their building(s). Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests.

The Dispatch Centre is a critical environment responsible for receiving and dispatching facilities service requests for its clients – 7/24/365. The work environment is fast-paced and client-service focused. To ensure ongoing performance success, Dispatch Centre team members are measured against service delivery metrics.

KEY DUTIES & RESPONSIBILITIES

Learns client account details, the service request/work order management systems, the telephony system and JCI Dispatch Centre policies, processes and operating procedures
Fills basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers
Assesses and accurately assigns level of priority to facilitate timely fulfillment of service requests
Learns techniques for troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties
Receives guidance and support in completing service requests including activities such as proper work order processing, dispatching and the communication of information.
Provides customer service support
Participates in program initiatives undertaken by the Dispatch Centre
Maintains confidentiality of client account information and other confidential information.
Conducts work in a professional manner.
May be required to demonstrate Dispatch Centre capabilities to potential and existing clients and to prospective hires by having such people Y-cord into live calls.
May be required to provide training to new Team Members.
Other duties as assigned.
Work Hour Availability Requirements.
7/24/365 environment requiring open availability; rotating 8 or 12-hour shifts. On-call duties may be assigned as needed.
Must have open availability to work weekends and holidays as required.

MINIMUM EDUCATION:

High school completion plus a specialized technical or business course

JOB-RELATED EXPERIENCE:

One year or more
Knowledge & Skills.
Demonstrates language proficiency (both verbal and written) in English, including proper grammar, spelling and punctuation. Clear and effective communication skills.
Strong customer-service orientation and demonstrated customer-service skills.
Must be proficient at typing and navigating the computerized work system while receiving and discussing verbal communication with the client.

HIRING HOURLY RATE: $21.95 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate cand dates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-u

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The Facility Service Coordinator provides front-line support by managing inbound service requests via phone, email, and web. They are responsible for initiating, prioritizing, and dispatching work orders to ensure timely resolution of facility maintenance issues.

Requirements

Candidates must have at least one year of relevant experience and a high school diploma plus a specialized technical or business course. Proficiency in English, strong customer service skills, and the ability to navigate computerized systems while communicating are required.

Skills

Customer service
Dispatching
Work order management
Communication
Typing
Problem solving
Data entry
Technical support
Time management
Attention to detail
Professionalism
Conflict resolution
Computer literacy
Multitasking

Benefits

Competitive benefits package

Visa sponsorship

Not detected in the job text

Keywords

Facility Services
Customer Center
Dispatch
Work Orders
Maintenance
Operations
Client Support
Telephony System
Service Delivery Metrics
Troubleshooting
Facility Management
Data Entry
Computerized Work System
24/7 Operations
Shift Work
Johnson Controls

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