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Added 2 hours ago
BC
Associate, Quantitative Modeling
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- Full-time
Strong project management skills, with the ability to prioritize competing responsibilities in a fast-paced work environment.
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TI
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I|
Superviseur(e) des Opérations
Intelcom | Dragonfly
Prince George, BC
- Full-time
Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment
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TN
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Winnipeg, MB
- Full-time
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Associate Financial Accountant, Finance
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Toronto, ON · East York, ON
- Contract
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Added 2 hours ago
RP
Maintenance Technician-1071 King
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Toronto, ON
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…our properties running at their best. If you enjoy hands-on work, take pride in results, and are driven by helping others, this role is your chance to…
Added 2 hours ago
S
Territory Manager
Signode
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- Full-time
Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, RPP and RRSP, paid time off, life insurance, wellness perks, and more.…
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CB
Production Manager (Night Shift)
Canadian Bank Note Company
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- $65,000 to $81,000 CAD / year
- Full-time
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Added 2 hours ago
T
Customer Experience Associate-HNB
TD
Hamilton, ON · Burlington, ON
- Part-time
· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 2 hours ago
T
Customer Experience Associate
TD
Campbell River, BC
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
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Customer Experience Associate - Cantonese and/or Mandarin Language Skills an Asset
TD
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T
Quality Engineer II
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Toronto, ON
- Full-time
…hands-on in automation development, test architecture, estimation, work allocation, and delivery. Ensure scalable automated test coverage across the Payments Global Transfer application…
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T
Customer Experience Associate
TD
Hamilton, ON · Ancaster, ON · London, ON
- Part-time
· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 2 hours ago
T
Customer Experience Associate
TD
AB
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
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Administration & Systems - Clerk Department Second Administration
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Ability to work independently in a fast-paced environment
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Department Sales Manager, Footwear
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Terrace, BC
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PT Customer Assistant Windsor
Tepperman's
Windsor, ON
…within the organization. We foster a collaborative and inclusive work environment where all team members’ contributions are valued and recognized. Join us and be part of a team dedicated to…
Added 2 hours ago
NF
Wellness Operations Manager
Nature's Fare Markets
Surrey, BC
- Full-time
Nature’s Fare Markets is seeking a Wellness Operations Manager to provide leadership, governance, and accountability for our nutrition, wellness, and ingredient integrity standards. This…
Added 2 hours ago
LH
Pharmacist
LMC Healthcare
Brampton, ON
- Full-time
At LMC Pharmacy, pharmacists practice in a unique consultation-based environment focused on diabetes care, education, and chronic disease management. Located within LMC Healthcare clinics,…
Added 2 hours ago
I
Operations Supervisor
Intelcom
London, ON
- Full-time
Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment
Added 3 hours ago
O
Technical Marketing Manager
OpenText
Canada
- Full-time
At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us…
Added 3 hours ago
CB
Production Manager (Night Shift)
Canadian Bank Note Company, Limited
Ottawa, ON
- $65,000 to $81,000 CAD / year
- Full-time
The night shift Production Manager will lead our night shift operations across print and finishing in a high-security, high-precision manufacturing environment. This is a critical…
Added 3 hours ago
C
Baker
Co-op
Weyburn, SK
- Part-time
Reporting to the Deli/Bakery Manager. you will be responsible for:

Johnson Controls

Field Quality Engineer

Nisku, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: Bachelor’s degree in engineering, management or related discipline, including 5+ years of experience in quality in a low volume, high mix manufacturing environment.
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

Competitive salary and bonus!
Paid vacation with additional paid holidays and sick time
Comprehensive benefits package including 401K, medical, dental, and vision care – available day one
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
A Day in the Life at Johnson Controls: https://on.jci.com/3CmsdwX

What you will do

The Field Quality Engineer will influence business bottom line results by leading, facilitating, and reporting Customer and Field related quality activities for each of our platforms. This role will bring improved connection between the customer and our internal functional teams.

In this role, your responsibilities will include oversight of all quality related aspects for each equipment platform, primarily including failure analysis and data gathering based on customer provided feedback, resulting in the development of a clearly defined project pipeline - which will include analysis of factors that are utilized to define each project. The role will coordinate information from Product Technical Support teams, Field Teams via warranty and other data, Customer Interactions and Field Technicians to define the specific elements to be fixed or changed to improve the overall customer experience.

This position will report to the Customer Product Quality Manager and is will be primarily located in the Airside Center of Excellence in York, PA.

How you will do it

Provide Field Quality leadership across assigned product families with a focus on driving improved customer quality experience across their assigned equipment portfolio.
Provide data and impact analysis of improvement opportunities to leadership for project formation and resourcing. This will include actively tracking metrics to quantify effectiveness and accountability for conversion of opportunities to tangible customer benefits.
Interact with customers, execute site visits, gather information, and provide appropriate responses to direct customers of our equipment portfolio to remedy customer issues. This will include doing customer research and customer investigations to understand root cause and calculation of benefits for quality improvements.
Partner with Field Technical team members to develop effective communication strategies that allow JCI to focus on critical improvement deliverable.
Development of a clearly defined project pipeline with priorities in place to deliver maximum benefit to our customers and the SBU. Providing leadership with data and tools to quantify and champion impactful quality improvement projects will be key to driving a change in our quality culture.
Develop a strong understanding of customer perception/experience as it relates to equipment performance, Critical To Quality (CTQ) elements.
Provide field facing data analysis to facilitate supplier, reliability, and other quality improvements into existing processes.

What we look for Required:

Bachelor’s degree in engineering, management or related discipline, including 5+ years of experience in quality in a low volume, high mix manufacturing environment.
Excellent interpersonal skills, with demonstrated success in professional customer and supplier interaction.
Ability to travel up to 50% with some peaks at higher levels.
Solid interpersonal skills with the ability to influence and motivate associates and to interact with various departments throughout the organization
Team oriented proactive change agent with a hands-on, collaborative approach in implementing and maintaining operating disciplines while leveraging lean methodologies
Project management and planning tools, including monitoring of project activities and project trackers via relevant IT tools.
Strong background in quality tools such as problem solving (9S/8D), strategy or A3 methodologies, FMEA, NCR, Deviations, CAPA.
Preferred to have data analysis background (MS Excel/Power-Bi or similar)

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The Field Quality Engineer will lead and facilitate customer and field-related quality activities to improve equipment performance and the overall customer experience. This role involves conducting failure analysis, gathering field data, and developing project pipelines to drive quality improvements across product families.

Requirements

Candidates must hold a bachelor's degree in engineering or a related discipline and possess at least 5 years of experience in a low-volume, high-mix manufacturing environment. Strong proficiency in quality tools such as 8D, FMEA, and CAPA, along with excellent interpersonal and data analysis skills, is required.

Skills

Quality engineering
Failure analysis
Data gathering
Project management
Root cause analysis
Lean methodologies
Problem solving
FMEA
CAPA
Data analysis
Microsoft Excel
Power-BI
Communication
Customer relations
Technical support

Benefits

Competitive salary
Bonus
Paid vacation
Paid holidays
Sick time
401k
Medical care
Dental care
Vision care

Visa sponsorship

Not detected in the job text

Keywords

Quality Engineering
Failure Analysis
Manufacturing
Lean Methodologies
Project Management
8D
FMEA
CAPA
Data Analysis
Power-BI
Customer Experience
Reliability
Root Cause Analysis
Technical Support
Quality Culture
Equipment Portfolio
Field Quality
Supplier Quality
A3 Methodologies
NCR
Deviations
Critical To Quality

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