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Added 3 mins ago
A
Support Systems Engineer - NAMER
Ashby
Canada
- Full-time
…technical decisions to frontline team members and making the business case to senior…
Added 3 mins ago
U
CCAIP (IVR) Integration Developer
UST
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- Full-time
IVR Runtime Manager: As an IVR developer or integrator, administer, deploy, and monitor IVR applications and microservices.
Added 3 mins ago
DR
Business Services Specialist
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- Full-time
Reporting to the Manager, the incumbent will;
Added 3 mins ago
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Business Development Manager - Data Center Services
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- Full-time
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Associate, New Verticals - Canada
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Vancouver, BC · Toronto, ON
…focus on Retail, the category with the most headroom in our business. Rather than owning a single category, you will support three growth levers across all of New Verticals: search,…
Added 33 mins ago
M
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- Full-time
We're looking for an Account Manager, Programmatic & Paid Social to join our team in Canada. In this role, you'll combine hands-on programmatic campaign execution with client relationship…
Added 33 mins ago
K
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- $19 CAD / hour
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Escalate any issues or opportunities as required to the Manager on Duty.
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Assistant Branch Manager (Willoughby Branch)
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Langley (District), BC · Langley, BC
We are currently seeking an Assistant Branch Manager to join our team.
Added 33 mins ago
JC
Fire Service Manager
Johnson Controls
Calgary, AB · CAN AB Calgary Manitou Road
- Full-time
The Fire Service Manager will drive customer satisfaction, supervising a team of technicians, service sales reps, inspectors, and administrators to support the district’s service customers.…
Added 49 mins ago
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Cardiovascular Ultrasound & Structural Heart Product Manager
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Remote, Canada
- Other
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Customer Service Coordinator- 6 Month Contract
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Vaughan, ON
- Full-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
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销售经理
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Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
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Added 1 hour ago
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Privacy, Legal Counsel Manager
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- Full-time
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Manager, Supply Chain Replenishment
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Added 1 hour ago
SCM Category Manager, Rotating, Process & E&I Equipment, Pacific Link
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…values-driven individual to join our dynamic team as a SCM Category Manager, Rotating, Process & E&I Equipment. In this role, you will lead strategic sourcing, procurement, and supplier…
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Senior Relationship Manager - Group Benefits
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- Full-time
The Relationship Manager executes sales goals by maintaining a large book of business that includes complex employer and advisor networks and high-yield association accounts. You will work…
Added 2 hours ago
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Client Advisor Intern
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- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
AC
Chef De Projet | Project Manager
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Laval, QC
- $38 to $45 CAD / hour
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Added 2 hours ago
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Account Executive, Enterprise (Restaurants)
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Remote, Canada
- $240,000 to $300,000 CAD / year
- Full-time
- Remote
…We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting…
Added 2 hours ago
W
(CAN) Asset Protection Associate
Walmart
Mississauga, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 3 hours ago
KD
Directeur·rice, Intelligence consommateurs | Consumer Insights Manager
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Montreal, QC
- Full-time
Nous recherchons un·e directeur·rice, Intelligence consommateurs pour soutenir le programme d’intelligence consommateurs pour notre portefeuille de produits de café aux États-Unis et au…
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Premier directeur/Première directrice, Intelligence d’affaires et rapports | Senior Manager, Business Intelligence & Reporting
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- Full-time
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Added 3 hours ago
F
Project Controls Specialist III
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- Full-time
…a small team of Project Controls personnel, or as a Subject Manager Expert (SME) for the entire Project Controls Team in the Regional…
Added 3 hours ago
F
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Johnson Controls

Fire Service Manager

Calgary, AB, Canada
CAN AB Calgary Manitou Road, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 5-10 years’ experience in an integrated systems sales/service environment with a portion of time spent in a supervisory role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

Competitive pay
Paid vacation
Comprehensive benefits package including , medical, dental, and vision care – Available day one
Extensive product and on the job/cross training opportunities With outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company vehicle
JCI Employee discount programs (The Loop by Perk Spot) ·

What you will do

The Fire Service Manager will drive customer satisfaction, supervising a team of technicians, service sales reps, inspectors, and administrators to support the district’s service customers. Will ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations. Scope of work to include managing employees in the following disciplines: Fire Alarm, Security, Fire Sprinkler Systems, Special Hazard Systems and Extinguishers/Commercial Kitchen Hood service.

How you will do it

Revenue Responsibility- Responsible for implementing plans, programs, and processes designed to meet or exceed corporate goals and objectives as well as maximizing market potential in all business segments to include new service sales, revenue, and profitability
Fiscal Responsibility- Responsible for managing the Service Department to an approved financial plan which includes operating expenses, accounts receivable/collections, manpower, capital, and inventory.
Customer Service Responsibility- Responsible for departmental employees’ effective and timely customer communications, building solid customers relationships from initial contact through order acquisition, delivery and installation, and service.
Productivity Improvement – Responsible for training service personnel, building a team with the skillset and customer service focus to support and grow the district. Accountable for the efficiency and productivity of the team. Ensures that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives. Conducts employee evaluations and/or communicates performance improvement strategies and actions.
Employee Development- Empowers, organizes, and develops the local service staff into a cohesive and effective team trained and motivated to grow the business. Responsible for hiring quality individuals who possess the necessary skills, knowledge, talent, and experience to fill open job positions. Identifies areas such as sales skills, business and product knowledge, and customer service where training and development can enhance the department’s ability to meet current and future business needs. Maintains an open channel of communication among all departments and personnel to ensure consistent dialogue, foster initiative, and maintain employee morale. Will participate in technician ride-alongs to ensure compliance with corporate safety programs, review productivity, measure performance, and review technicians’ abilities. Must ensure complete understanding of company policies/processes, reviewing them with employees to promote understanding and compliance.
Safety Compliance – Ensures that all employees comply with corporate safety programs and that employee safety training is complete and up-to-date. Completes all workplace accident investigations as required by the company’s EH&S policy. Identifies safety issues and hazards and notifies the corporate safety officer of conditions that require corrective action.
Legal Compliance- Abides by Federal, State, and local laws and regulations, as well as all Company policies and procedures.

What we look for

Minimum of 5-10 years’ experience in an integrated systems sales/service environment with a portion of time spent in a supervisory role.
Strong, positive leadership skills. Action oriented.
Strong understanding of P&L components and relationships
Proficient with MS Office as well as online systems. Knowledge of Oracle a plus.
Demonstrated management/leadership abilities to include training, team building, presentation and negotiation skills, administration, and effective interaction with Must be able to pass a pre-employment background screening and drug test.
Possess a valid driver’s license and driving record that meets company requirements.

HIRING SALARY RANGE: $90,000-$144,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The Fire Service Manager supervises a team of technicians and sales staff to ensure contractual obligations are met and customer satisfaction is maintained. They are responsible for managing the department's financial performance, productivity, and adherence to safety and legal standards.

Requirements

Candidates must have 5-10 years of experience in an integrated systems sales or service environment with supervisory experience. A strong understanding of P&L components, proficiency in MS Office, and a valid driver's license are required.

Skills

Team leadership
P&L management
Customer service
Service sales
Fire alarm systems
Security systems
Fire sprinkler systems
Staff training
Performance management
Safety compliance
Budgeting
Inventory management
Negotiation
Administration
Oracle
MS Office

Benefits

Medical care
Dental care
Vision care
Paid vacation
Company vehicle
Employee discount programs
Training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Service Manager
Johnson Controls
Fire Alarm
Security Systems
Fire Sprinkler Systems
Special Hazard Systems
P&L Management
Service Sales
Revenue Responsibility
Fiscal Responsibility
Productivity Improvement
Employee Development
Safety Compliance
Zero Harm Policy
Oracle
MS Office
Integrated Systems
Team Building
Performance Evaluation
Account Management
Inventory Management
Capital Management
EH&S Policy
Customer Relations
Technical Supervision

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