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Added 8 mins ago
TA
Automotive Sales Consultant - Great Place To Work!
Trotman Auto Group
Comox, BC
- Full-time
Deliver a 5-star customer experience from first contact through follow-up
Added 8 mins ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 8 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 8 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 8 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By…
Added 8 mins ago
CO
Supervisor, Horticulture
City of Brampton
Brampton, ON
- Full-time
Reports to Manager Forestry And Horticulture. Plans, co-ordinates schedules, recruits, trains, evaluates and supervises the Horticultural Services staff. Provides leadership and direction…
Added 8 mins ago
C
Senior Manager, Safety Management System & Safety Culture-EN
CAE
Montreal, QC
- Full-time
The Senior Manager, Safety Management System & Safety Culture serves as CAE's lead for the development, governance, promotion and continual improvement of the Global Safety Management…
Added 8 mins ago
EF
Assistant Branch Manager (Willoughby Branch)
Envision Financial
Langley (District), BC · Langley, BC
- $64,400 to $82,500 CAD / year
- Full-time
We are currently seeking an Assistant Branch Manager to join our team.
Added 8 mins ago
C
Senior Manager, Complex Accounting-EN
CAE
Montreal, QC
- Full-time
As the Senior Manager of the Complex Accounting team, you will play a strategic role within the finance organization. You will act as an expert for management and business units on the…
Added 9 mins ago
Communications Clerk
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, IT Customer Service.
Added 9 mins ago
Information Technologist
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, IT Customer Services.
Added 9 mins ago
Ward Clerk
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Cardiac Inpatient.
Added 9 mins ago
Information Technologist
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, IT Customer Services.
Added 9 mins ago
Communications Clerk
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, IT Customer Service.
Added 9 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 9 mins ago
Assistant Cook
Winnipeg Regional Health Authority
Powerview-Pine Falls, MB · Pine Falls, MB
Under the direction of the Manager, Support Services and Cook, the Assistant Cook performs the assigned duties for the provision of regular, therapeutic and texture modified meals related…
Added 9 mins ago
Unit Clerk - Children's Clinic
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager, Health Services, or Nurse in Charge and working as part of a multidisciplinary team, the incumbent:
Added 9 mins ago
Unit Clerk - Ambulatory Care
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate…
Added 9 mins ago
Diagnostic Imaging Processing Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Coordinator, Manager, Director or designate in the Diagnostic Services portfolio, and while demonstrating a commitment to the Mission, Values and…
Added 9 mins ago
Primary Care Assistant - Minor Injury and Illness Clinic
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager Health Services, this role functions as a key member of the Primary Health Care Team and is responsible to manage client’s overall clinical visit. The incumbent…
Added 24 mins ago
Sr Mgr Perf & Prod Marketing
Rogers Communications
Toronto, ON
The Senior Manager will connect paid media, first-party data, UX/UI, and customer insights into one integrated growth engine. They will lead a high-performing team, set clear priorities and…
Added 24 mins ago
Marketing Manager
Rogers Communications
Toronto, ON · Montreal, QC
In order to deliver on Revenue and ARPU growth for the prepaid customer base, we are looking for a Marketing Manager to join the Prepaid Base Management team.
Added 24 mins ago
Dir. Sportsnet Marketing
Rogers Communications
Toronto, ON
…and win-back programs that grow paid subscriptions, improve customer lifetime value and reduce churn across owned services and third-party partner…
Added 24 mins ago
Assistant Store Manager
Rogers Communications
Edmonton, AB
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 38 mins ago
A
Support Systems Engineer - NAMER
Ashby
Canada
- Full-time
We’re looking for someone who wants to plant a flag in Support Operations, with the experience to independently lead a system implementation and the ambition to keep raising the bar as our…

Johnson Controls

Fire Service Manager

Calgary, AB, Canada
CAN AB Calgary Manitou Road, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 5-10 years’ experience in an integrated systems sales/service environment with a portion of time spent in a supervisory role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

Competitive pay
Paid vacation
Comprehensive benefits package including , medical, dental, and vision care – Available day one
Extensive product and on the job/cross training opportunities With outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company vehicle
JCI Employee discount programs (The Loop by Perk Spot) ·

What you will do

The Fire Service Manager will drive customer satisfaction, supervising a team of technicians, service sales reps, inspectors, and administrators to support the district’s service customers. Will ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations. Scope of work to include managing employees in the following disciplines: Fire Alarm, Security, Fire Sprinkler Systems, Special Hazard Systems and Extinguishers/Commercial Kitchen Hood service.

How you will do it

Revenue Responsibility- Responsible for implementing plans, programs, and processes designed to meet or exceed corporate goals and objectives as well as maximizing market potential in all business segments to include new service sales, revenue, and profitability
Fiscal Responsibility- Responsible for managing the Service Department to an approved financial plan which includes operating expenses, accounts receivable/collections, manpower, capital, and inventory.
Customer Service Responsibility- Responsible for departmental employees’ effective and timely customer communications, building solid customers relationships from initial contact through order acquisition, delivery and installation, and service.
Productivity Improvement – Responsible for training service personnel, building a team with the skillset and customer service focus to support and grow the district. Accountable for the efficiency and productivity of the team. Ensures that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives. Conducts employee evaluations and/or communicates performance improvement strategies and actions.
Employee Development- Empowers, organizes, and develops the local service staff into a cohesive and effective team trained and motivated to grow the business. Responsible for hiring quality individuals who possess the necessary skills, knowledge, talent, and experience to fill open job positions. Identifies areas such as sales skills, business and product knowledge, and customer service where training and development can enhance the department’s ability to meet current and future business needs. Maintains an open channel of communication among all departments and personnel to ensure consistent dialogue, foster initiative, and maintain employee morale. Will participate in technician ride-alongs to ensure compliance with corporate safety programs, review productivity, measure performance, and review technicians’ abilities. Must ensure complete understanding of company policies/processes, reviewing them with employees to promote understanding and compliance.
Safety Compliance – Ensures that all employees comply with corporate safety programs and that employee safety training is complete and up-to-date. Completes all workplace accident investigations as required by the company’s EH&S policy. Identifies safety issues and hazards and notifies the corporate safety officer of conditions that require corrective action.
Legal Compliance- Abides by Federal, State, and local laws and regulations, as well as all Company policies and procedures.

What we look for

Minimum of 5-10 years’ experience in an integrated systems sales/service environment with a portion of time spent in a supervisory role.
Strong, positive leadership skills. Action oriented.
Strong understanding of P&L components and relationships
Proficient with MS Office as well as online systems. Knowledge of Oracle a plus.
Demonstrated management/leadership abilities to include training, team building, presentation and negotiation skills, administration, and effective interaction with Must be able to pass a pre-employment background screening and drug test.
Possess a valid driver’s license and driving record that meets company requirements.

HIRING SALARY RANGE: $90,000-$144,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The Fire Service Manager supervises a team of technicians and sales staff to ensure contractual obligations are met and customer satisfaction is maintained. They are responsible for managing the department's financial performance, productivity, and adherence to safety and legal standards.

Requirements

Candidates must have 5-10 years of experience in an integrated systems sales or service environment with supervisory experience. A strong understanding of P&L components, proficiency in MS Office, and a valid driver's license are required.

Skills

Team leadership
P&L management
Customer service
Service sales
Fire alarm systems
Security systems
Fire sprinkler systems
Staff training
Performance management
Safety compliance
Budgeting
Inventory management
Negotiation
Administration
Oracle
MS Office

Benefits

Medical care
Dental care
Vision care
Paid vacation
Company vehicle
Employee discount programs
Training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Service Manager
Johnson Controls
Fire Alarm
Security Systems
Fire Sprinkler Systems
Special Hazard Systems
P&L Management
Service Sales
Revenue Responsibility
Fiscal Responsibility
Productivity Improvement
Employee Development
Safety Compliance
Zero Harm Policy
Oracle
MS Office
Integrated Systems
Team Building
Performance Evaluation
Account Management
Inventory Management
Capital Management
EH&S Policy
Customer Relations
Technical Supervision

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