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Added 11 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Team leadership: Supervise and support research staff and volunteers, including workload planning, weekly supervision, evaluations, contracts, professional development, training, and leave…
Added 11 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…underserved communities (e.g. disseminating information and communications materials to partners and contacts, collaboratively organizing presentations, regularly following up with emails…
Added 11 mins ago
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…day-to-day administration, including meeting coordination, communications, documentation management, operational follow-up, and occasional support for reports, presentations, events, and…
Added 11 mins ago
SC
Manager, Media Planning
Starcom Canada
Toronto, ON
- Full-time
With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at…
Added 27 mins ago
OA
ELECTROMECHANIC-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
- Other
…utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors,…
Added 42 mins ago
OC
Senior Strategist
Ogilvy Canada
Toronto, ON
- Full-time
…day-to-day requests on strategic needs. This role is a key internal support for both Account Services and Creative to raise the overall quality of our deliverables, communications, and…
Added 42 mins ago
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Account Manager - Programmatic & Paid Social
Monks
Toronto, ON
- Full-time
Support Paid Social campaign activation and optimization, including platforms such as TikTok and Meta.
Added 42 mins ago
JC
Fire Service Manager
Johnson Controls
Calgary, AB · CAN AB Calgary Manitou Road
- Full-time
…technicians, service sales reps, inspectors, and administrators to support the district’s service customers. Will ensure contractual obligations are fulfilled while quickly resolving…
Added 57 mins ago
Manager, Indigenous Relations
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
…record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the…
Added 57 mins ago
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Staff Software Architect - Ground Control Software
MDA
Brampton, ON
- Full-time
…and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than…
Added 1 hour ago
TH
Customer Service Coordinator- 6 Month Contract
The Home Depot Canada
Vaughan, ON
- Full-time
Support expedites and communications during peak operations and crisis situations
Added 1 hour ago
TH
COORDONNATEUR DU SERVICE À LA CLIENTÈLE
The Home Depot Canada
Vaughan, ON
- Full-time
Support expedites and communications during peak operations and crisis situations
Added 1 hour ago
SC
barista - Store# 23280, 8220 BAYVIEW AVE
Starbucks Coffee Company
Markham, ON
- Full-time
Added 1 hour ago
SCM Category Manager, Rotating, Process & E&I Equipment, Pacific Link
Trans Mountain
Calgary, AB
…equipment, electrical equipment, instrumentation, controls, and…
Added 2 hours ago
GC
Advisor, Talent Management
Glencore Canada
Sparwood, BC
- $85,000 to $100,200 CAD / year
- Full-time
Develop program materials, tools, resources, communications, and leader enablement strategies that support the talent management programs
Added 2 hours ago
VC
Senior Relationship Manager - Group Benefits
Victor Canada
Mississauga, ON
- Full-time
Use digital and telemarketing channels and marketing communications to engage prospects and generate new business.
Added 2 hours ago
SI
Senior Customer Growth Marketing Specialist, Staples Promotional Products
Staples Inc.
Vaughan, ON
- Full-time
Direct the creation, production, and distribution of marketing communications that support organizational and customer objectives.
Added 2 hours ago
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barista - Store# 04935, BOW VALLEY SQUARE
Starbucks Coffee Company
Calgary, AB
- Full-time
Added 3 hours ago
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Manager, Fund Development & Engagement
CHISHOLM SERVICES FOR CHILDREN
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
Demonstrated experience developing strong written communications, including proposals, cases for support, appeals and donor-facing materials.
Added 3 hours ago
Marketing Specialist, Events/Spécialiste du marketing, événements
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
…web, social media, and participant engagement campaigns that support recruitment, fundraising, stewardship, and retention efforts. The role partners closely with cross-functional teams to…
Added 3 hours ago
Marketing Specialist, Events
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
…web, social media, and participant engagement campaigns that support recruitment, fundraising, stewardship, and retention efforts. The role partners closely with cross-functional teams to…
Added 3 hours ago
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Directeur·rice, Intelligence consommateurs | Consumer Insights Manager
Keurig Dr Pepper
Montreal, QC
- Full-time
…dans les décisions quotidiennes concernant les marques, les communications et l'innovation, en menant des études de grande qualité, en intégrant diverses sources de données et en traduisant…
Added 3 hours ago
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Senior Manager, Complex Accounting
CAE
Montreal, QC
- Full-time
…every role is essential. Our enterprise functions don’t just support; they lead, playing a critical role in shaping the company’s path forward and ensuring both clients and employees are…
Added 3 hours ago
BS
R&D Product Development Intern / Stagiaire en recherche et développement (R-D) - Développement de
Boston Scientific
Montreal, QC
- Full-time
…Product Leads and cross-functional R&D Engineering teams to support the development of innovative medical devices. The role focuses on understanding customer needs, translating them into…
Added 3 hours ago
RC
Cook 1
Retirement Concepts
Chilliwack, BC
- Temporary
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.

Johnson Controls

Fire Service Manager

Calgary, AB, Canada
CAN AB Calgary Manitou Road, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 5-10 years’ experience in an integrated systems sales/service environment with a portion of time spent in a supervisory role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

Competitive pay
Paid vacation
Comprehensive benefits package including , medical, dental, and vision care – Available day one
Extensive product and on the job/cross training opportunities With outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company vehicle
JCI Employee discount programs (The Loop by Perk Spot) ·

What you will do

The Fire Service Manager will drive customer satisfaction, supervising a team of technicians, service sales reps, inspectors, and administrators to support the district’s service customers. Will ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations. Scope of work to include managing employees in the following disciplines: Fire Alarm, Security, Fire Sprinkler Systems, Special Hazard Systems and Extinguishers/Commercial Kitchen Hood service.

How you will do it

Revenue Responsibility- Responsible for implementing plans, programs, and processes designed to meet or exceed corporate goals and objectives as well as maximizing market potential in all business segments to include new service sales, revenue, and profitability
Fiscal Responsibility- Responsible for managing the Service Department to an approved financial plan which includes operating expenses, accounts receivable/collections, manpower, capital, and inventory.
Customer Service Responsibility- Responsible for departmental employees’ effective and timely customer communications, building solid customers relationships from initial contact through order acquisition, delivery and installation, and service.
Productivity Improvement – Responsible for training service personnel, building a team with the skillset and customer service focus to support and grow the district. Accountable for the efficiency and productivity of the team. Ensures that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives. Conducts employee evaluations and/or communicates performance improvement strategies and actions.
Employee Development- Empowers, organizes, and develops the local service staff into a cohesive and effective team trained and motivated to grow the business. Responsible for hiring quality individuals who possess the necessary skills, knowledge, talent, and experience to fill open job positions. Identifies areas such as sales skills, business and product knowledge, and customer service where training and development can enhance the department’s ability to meet current and future business needs. Maintains an open channel of communication among all departments and personnel to ensure consistent dialogue, foster initiative, and maintain employee morale. Will participate in technician ride-alongs to ensure compliance with corporate safety programs, review productivity, measure performance, and review technicians’ abilities. Must ensure complete understanding of company policies/processes, reviewing them with employees to promote understanding and compliance.
Safety Compliance – Ensures that all employees comply with corporate safety programs and that employee safety training is complete and up-to-date. Completes all workplace accident investigations as required by the company’s EH&S policy. Identifies safety issues and hazards and notifies the corporate safety officer of conditions that require corrective action.
Legal Compliance- Abides by Federal, State, and local laws and regulations, as well as all Company policies and procedures.

What we look for

Minimum of 5-10 years’ experience in an integrated systems sales/service environment with a portion of time spent in a supervisory role.
Strong, positive leadership skills. Action oriented.
Strong understanding of P&L components and relationships
Proficient with MS Office as well as online systems. Knowledge of Oracle a plus.
Demonstrated management/leadership abilities to include training, team building, presentation and negotiation skills, administration, and effective interaction with Must be able to pass a pre-employment background screening and drug test.
Possess a valid driver’s license and driving record that meets company requirements.

HIRING SALARY RANGE: $90,000-$144,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The Fire Service Manager supervises a team of technicians and sales staff to ensure contractual obligations are met and customer satisfaction is maintained. They are responsible for managing the department's financial performance, productivity, and adherence to safety and legal standards.

Requirements

Candidates must have 5-10 years of experience in an integrated systems sales or service environment with supervisory experience. A strong understanding of P&L components, proficiency in MS Office, and a valid driver's license are required.

Skills

Team leadership
P&L management
Customer service
Service sales
Fire alarm systems
Security systems
Fire sprinkler systems
Staff training
Performance management
Safety compliance
Budgeting
Inventory management
Negotiation
Administration
Oracle
MS Office

Benefits

Medical care
Dental care
Vision care
Paid vacation
Company vehicle
Employee discount programs
Training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Service Manager
Johnson Controls
Fire Alarm
Security Systems
Fire Sprinkler Systems
Special Hazard Systems
P&L Management
Service Sales
Revenue Responsibility
Fiscal Responsibility
Productivity Improvement
Employee Development
Safety Compliance
Zero Harm Policy
Oracle
MS Office
Integrated Systems
Team Building
Performance Evaluation
Account Management
Inventory Management
Capital Management
EH&S Policy
Customer Relations
Technical Supervision

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