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Added 11 mins ago
FC
Member Service Representative (Part-Time)
FirstOntario Credit Union
St. Catharines, ON
- Part-time
Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as…
Added 11 mins ago
W
(CAN) Associé, cosmétiques
Walmart
Sherbrooke, QC
- Full-time
…retail environment. In this role, you deliver excellent customer service while supporting the smooth flow of merchandise from the backroom to the sales floor. As a trusted partner in loss…
Added 11 mins ago
LC
Produce Manager LOA
Loblaw Companies Limited
Kitchener, ON
- Full-time
We're looking for talented, passionate leaders with a proven record of delighting customers and growing sales.
Added 11 mins ago
LC
Bakery Manager LOA
Loblaw Companies Limited
Bowmanville, ON
- Full-time
We're looking for talented, passionate leaders with a proven record of delighting customers and growing sales.
Added 11 mins ago
TH
Plumbing and Electrical Sales Associate Part Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 mins ago
C
Senior Account Manager - Financial Institutions
Corpay
Toronto, ON
- Full-time
Added 40 mins ago
TA
Automotive Sales Consultant - Great Place To Work!
Trotman Auto Group
Comox, BC
- Full-time
Automotive sales is commission-driven and performance-focused. Your effort, consistency, and ability to connect with customers directly impact what you earn.
Added 40 mins ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 40 mins ago
EF
Assistant Branch Manager (Willoughby Branch)
Envision Financial
Langley (District), BC · Langley, BC
- $64,400 to $82,500 CAD / year
- Full-time
…and ensures current and potential members receive exceptional service by providing leadership, coaching and mentoring to direct reports. The ABM participates in goal setting, tracking…
Added 56 mins ago
Assistant Store Manager
Rogers Communications
Edmonton, AB
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 1 hour ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
More than a building materials retailer, E.G. Penner offers specialized departments, experienced sales and design teams, installation services and extensive project support. This breadth…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Hamilton, ON
- $16 to $25.8 CAD / hour
- Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- $16 to $25.8 CAD / hour
- Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 1 hour ago
C
Business Development Manager - Data Center Services
CBRE
Toronto, ON
- Full-time
As a CBRE Business Development Manager, you will drive local and regional client relationships and business development activities.
Added 1 hour ago
RP
Cosmetician
Rexall Pharmacy Group Ltd.
Leduc, AB
- Full-time
…Together, we are defining better health through innovation, service, and living the Rexall values. Talk about a dream…
Added 1 hour ago
TH
Merchandising Execution Associate Part Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
RC
Management Consulting Manager, Supply Chain Advisory
RSM Canada
Toronto, ON
- Full-time
As a Manager within the Operations and Supply Chain Consulting practice, you will become a leader in one of the fastest growing and most entrepreneurial groups within RSM. You will have the…
Added 1 hour ago
K
Seasonal Sales Associate (Westboro)
Knix
Ottawa, ON
- $19 CAD / hour
- Temporary
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 1 hour ago
Assistant Branch Manager (Willoughby Branch)
First West
Langley (District), BC · Langley, BC
…and ensures current and potential members receive exceptional service by providing leadership, coaching and mentoring to direct reports. The ABM participates in goal setting, tracking…
Added 1 hour ago
JC
Fire Service Manager
Johnson Controls
Calgary, AB · CAN AB Calgary Manitou Road
- Full-time
The Fire Service Manager will drive customer satisfaction, supervising a team of technicians, service sales reps, inspectors, and administrators to support the district’s service customers.…
Added 1 hour ago
Account Manager Group Benefits
The Canada Life Assurance Company
Toronto, ON
The Account Manager partners with brokers in the Toronto region to lead the quoting, renewal, and amendment processes that ultimately drive increased premiums for small case group benefit…
Added 1 hour ago
GH
Cardiovascular Ultrasound & Structural Heart Product Manager
GE HEALTHCARE
Remote, Canada
- Other
- Remote
We are seeking an experienced and commercially driven National Product Manager, Cardiovascular Ultrasound & Structural Heart to lead the strategy, growth, and market development of our…
Added 2 hours ago
CC
Sales Associate
Circle Craft Co-operative
Vancouver, BC
- Part-time
Under the supervision of the Store Manager the Sales Associate will present the works of our artists/members at our Granville Island location, and provide an exceptional level of service to…
Added 2 hours ago
TH
Overnight Freight Team Associate: Full Time - LANGFORD
The Home Depot Canada
Victoria, BC
- Full-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…

Johnson Controls

Fire Service Manager

Calgary, AB, Canada
CAN AB Calgary Manitou Road, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 5-10 years’ experience in an integrated systems sales/service environment with a portion of time spent in a supervisory role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

Competitive pay
Paid vacation
Comprehensive benefits package including , medical, dental, and vision care – Available day one
Extensive product and on the job/cross training opportunities With outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company vehicle
JCI Employee discount programs (The Loop by Perk Spot) ·

What you will do

The Fire Service Manager will drive customer satisfaction, supervising a team of technicians, service sales reps, inspectors, and administrators to support the district’s service customers. Will ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations. Scope of work to include managing employees in the following disciplines: Fire Alarm, Security, Fire Sprinkler Systems, Special Hazard Systems and Extinguishers/Commercial Kitchen Hood service.

How you will do it

Revenue Responsibility- Responsible for implementing plans, programs, and processes designed to meet or exceed corporate goals and objectives as well as maximizing market potential in all business segments to include new service sales, revenue, and profitability
Fiscal Responsibility- Responsible for managing the Service Department to an approved financial plan which includes operating expenses, accounts receivable/collections, manpower, capital, and inventory.
Customer Service Responsibility- Responsible for departmental employees’ effective and timely customer communications, building solid customers relationships from initial contact through order acquisition, delivery and installation, and service.
Productivity Improvement – Responsible for training service personnel, building a team with the skillset and customer service focus to support and grow the district. Accountable for the efficiency and productivity of the team. Ensures that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives. Conducts employee evaluations and/or communicates performance improvement strategies and actions.
Employee Development- Empowers, organizes, and develops the local service staff into a cohesive and effective team trained and motivated to grow the business. Responsible for hiring quality individuals who possess the necessary skills, knowledge, talent, and experience to fill open job positions. Identifies areas such as sales skills, business and product knowledge, and customer service where training and development can enhance the department’s ability to meet current and future business needs. Maintains an open channel of communication among all departments and personnel to ensure consistent dialogue, foster initiative, and maintain employee morale. Will participate in technician ride-alongs to ensure compliance with corporate safety programs, review productivity, measure performance, and review technicians’ abilities. Must ensure complete understanding of company policies/processes, reviewing them with employees to promote understanding and compliance.
Safety Compliance – Ensures that all employees comply with corporate safety programs and that employee safety training is complete and up-to-date. Completes all workplace accident investigations as required by the company’s EH&S policy. Identifies safety issues and hazards and notifies the corporate safety officer of conditions that require corrective action.
Legal Compliance- Abides by Federal, State, and local laws and regulations, as well as all Company policies and procedures.

What we look for

Minimum of 5-10 years’ experience in an integrated systems sales/service environment with a portion of time spent in a supervisory role.
Strong, positive leadership skills. Action oriented.
Strong understanding of P&L components and relationships
Proficient with MS Office as well as online systems. Knowledge of Oracle a plus.
Demonstrated management/leadership abilities to include training, team building, presentation and negotiation skills, administration, and effective interaction with Must be able to pass a pre-employment background screening and drug test.
Possess a valid driver’s license and driving record that meets company requirements.

HIRING SALARY RANGE: $90,000-$144,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The Fire Service Manager supervises a team of technicians and sales staff to ensure contractual obligations are met and customer satisfaction is maintained. They are responsible for managing the department's financial performance, productivity, and adherence to safety and legal standards.

Requirements

Candidates must have 5-10 years of experience in an integrated systems sales or service environment with supervisory experience. A strong understanding of P&L components, proficiency in MS Office, and a valid driver's license are required.

Skills

Team leadership
P&L management
Customer service
Service sales
Fire alarm systems
Security systems
Fire sprinkler systems
Staff training
Performance management
Safety compliance
Budgeting
Inventory management
Negotiation
Administration
Oracle
MS Office

Benefits

Medical care
Dental care
Vision care
Paid vacation
Company vehicle
Employee discount programs
Training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Fire Service Manager
Johnson Controls
Fire Alarm
Security Systems
Fire Sprinkler Systems
Special Hazard Systems
P&L Management
Service Sales
Revenue Responsibility
Fiscal Responsibility
Productivity Improvement
Employee Development
Safety Compliance
Zero Harm Policy
Oracle
MS Office
Integrated Systems
Team Building
Performance Evaluation
Account Management
Inventory Management
Capital Management
EH&S Policy
Customer Relations
Technical Supervision

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