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Added 4 mins ago
J&
Access & Affordability Manager, BioAdvance - J&J Innovative Medicine
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
Johnson & Johnson Innovative Medicine, is recruiting for an Access & Affordability Manager, BioAdvance. This position is located in Toronto, Ontario. This is a hybrid role which includes to…
Added 4 mins ago
PC
Senior Corporate Accountant
People Corporation
Winnipeg, MB · MB - PC Kenaston - Wpg
- Full-time
As a key member of our corporate accounting team, you will partner with departments across the organization to provide support and drive our financial processes and results. You are…
Added 4 mins ago
D
Market Development Manager
Desjardins
Cacouna, QC · L'Isle-Verte, QC · Rivière-du-Loup, QC · Caisse Desjardins de Viger et Villeray
- Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 4 mins ago
C
Analyst, Business Transformation (11 Months Fixed Term Contract/Secondment)
CIBC
Toronto, ON
- Full-time
…data and reporting function. Support on a regular basis the manager’s liaison with individuals in the various Lines of Business, at various levels, including senior management, to gather…
Added 4 mins ago
CG
Administrative Assistant
Canaccord Genuity Group Inc.
Waterloo, ON
- Full-time
Canaccord Genuity (CG) is a leading independent, full-service financial services firm with a strong presence across wealth management and capital markets. We are built on long-term client…
Added 4 mins ago
TE
Commercial Property and Leasing Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $90,000 to $110,000 CAD / year
The Commercial Property & Leasing Manager is responsible for overseeing the operational, financial, and leasing performance of a diverse property portfolio. This role focuses on maximizing…
Added 4 mins ago
B
Estate Planning Consultant
BMO
Saskatoon, SK · RC_Sask
- Full-time
…High Net Worth (HNW/UHNW) clients to help meet their long-term financial objectives. Leverages specialized knowledge and experience to partner collaboratively with other planning…
Added 4 mins ago
B
Senior Wealth Planning Consultant
BMO
Vancouver, BC · FBT
- Full-time
Provides wealth planning, advanced financial planning, guidance and counsel focussed on High Net Worth and Ultra High Net Worth (HNW/UHNW) client segments. Works collaboratively in…
Added 4 mins ago
Manager - Department Operations
University of Guelph
Guelph, ON
The Ontario Veterinary College (OVC) is seeking a Manager, Department Operations to provide operational leadership and management for assigned academic departments. Reporting to the…
Added 5 mins ago
Manager, ABM Optimization
Scotiabank
Toronto, ON
Complete budget and financial analysis (P&L) for the Offsite network
Added 5 mins ago
Senior Manager, Credit Card Projects - Finance (12-mo Contract)
Scotiabank
ON · Toronto, ON
…procedures and established Finance control requirements. The Senior Manager, Credit Card Finance Projects will represent Finance within the cross-functional Velocity team and lead the…
Added 18 mins ago
T
Business Information Management Analyst II
TD
Toronto, ON
- Full-time
…(I&E). The role will support a growing portfolio of workforce, financial, governance, and operational initiatives that currently exceed available Business Management capacity. The position…
Added 18 mins ago
J&
Access & Affordability Manager, BioAdvance - J&J Innovative Medicine
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
Johnson & Johnson Innovative Medicine, is recruiting for an Access & Affordability Manager, BioAdvance. This position is located in Toronto, Ontario. This is a hybrid role which includes to…
Added 18 mins ago
UO
Analyst, Project Maintenance
University of Calgary
Calgary, AB
- Full-time
The Financial Analyst, Project Maintenance reports to the Manager, Project Maintenance. The Analyst position will play a key role in the reporting process for federal grants.
Added 18 mins ago
T
Modelling/Forecasting Analyst
TD
Toronto, ON
- Full-time
…risk, pricing, hedging, and capital evaluation for portfolio of financial products. This also includes validation of decision-making…
Added 18 mins ago
C
Community General Manager, Personal Banking ( Charlottetown, PEI)
CIBC
Charlottetown, PE
- Full-time
…solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a…
Added 18 mins ago
FR
Strata Manager
FirstService Residential Canada
Kelowna, BC
- Full-time
Reporting to one of our Regional Directors, the Experienced Strata Manager is responsible for providing management services to a diverse portfolio of strata buildings, attending required…
Added 19 mins ago
SD
Front Store Manager, Salaried Full Time
Shoppers Drug Mart
Regina, SK
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 19 mins ago
HM
Junior Data Analys
Hi Mauritius
Canada
- Full-time
Perform ad-hoc analysis to support operational, financial, marketing, and strategic initiatives.
Added 19 mins ago
A
Accounting Manager
AccessHR
Rocky Mountain House, AB
- Full-time
AccessHR is excited to partner with Blue Mountain Power Co-op for the recruitment of a full-time, permanent Accounting Manager (internally titled as Accounting Team Lead) in Rocky Mountain…
Added 19 mins ago
TS
Vendor Business Manager / Naire d'Affaires - Fournisseurs
TD SYNNEX North America
Mississauga, ON
- Full-time
Monitors and measures P&L for vendor line and makes recommendations for improvement by continuously monitor and evaluate the financial performance of the vendor line.
Added 19 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 19 mins ago
A
Tax Manager
Armco
Halifax, NS
- Full-time
The Tax Manager is responsible for the proactive management of the tax function across the Armoyan group of companies; and collaborates with VP Taxation in relation to management and…
Added 19 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 19 mins ago
FH
Accounting Manager
Fuze HR Solutions
Milton, ON
- Full-time
Fuze HR Solutions is recruiting an experienced Accounting Manager for an established organization in Halton, Ontario. This is an excellent opportunity for a hands-on accounting professional…

Johnson Controls

HVAC Customer Resource Coordinator

Red Deer, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Here's what we have to offer

Competitive pay.
Paid vacation, holidays, and sick time.
Comprehensive benefits package, including pension plans, medical, dental, and vision care – available from day one.
Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
Encouraging and collaborative team environment.
Dedication to safety through our Zero Harm policy.
This role requires working primarily from the office.

What you will do
Under direct supervision of Service Manager, receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.

How you will do it

Receives customer requests for unscheduled or scheduled service.
Coordinates labor scheduling to align technicians to the appropriate customer and service needs.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Debrief activities daily.
Ensures Technicians are provided with daily schedules. Maintains consistent communication with assigned Technicians.
Follows up on activities to ensure completion in an established timeframe.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Scheduled Service Visits – on time.
Parts ordering/PO creation support.
Start-up support.
Customer PO confirmation.
WIP Management.
Reconcile exceptions (SIR and AP).
Attend weekly planning/scheduling meetings.
Assist with monitoring of time and expense reporting submission.
Review and correct unassociated time for timesheets for technicians.
Other duties and administrative activities as assigned.

What we look for

Required

High school diploma or equivalent required.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.
Able to prioritize work activities based on financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.

Preferred

Two to five years of service industry experience and/or service scheduling.
Associate degree.
Experience and/or basic project accounting or costing principles.

HIRING HOURLY RANGE: $28.00-$39.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

Apply About employer

More about this job

Responsibilities

The coordinator manages technician schedules to ensure timely preventative maintenance and service call completion. They also act as a primary point of contact for customers, resolving inquiries and coordinating billing processes.

Requirements

Candidates must have a high school diploma or equivalent and strong organizational and communication skills. Two to five years of service industry or scheduling experience is preferred.

Skills

Service scheduling
Customer service
Labor coordination
Preventative maintenance scheduling
Data entry
Communication
Organizational skills
Attention to detail
Project management
Problem solving
Time management
Billing coordination
Parts ordering
Administrative support
Interpersonal skills

Benefits

Paid vacation
Paid holidays
Paid sick time
Pension plans
Medical care
Dental care
Vision care
Cross-training opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Service scheduling
Customer resource coordinator
NxGen
Preventative maintenance
Work in progress management
Billing
Labor scheduling
Service manager
Data centers
Healthcare
Pharmaceuticals
Advanced manufacturing
Higher education
Energy efficiency
Decarbonization
Thermal management
Project accounting
Costing principles
Time reporting
Purchase order
Administrative activities
Customer support
Field organization
Zero harm policy

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