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Added 12 mins ago
RF
Executive Assistant / Client & Operations Coordinator (Bilingual)
Ritchie's Flooring Warehouse
Moncton, NB
- Full-time
…professional, and personable Executive Assistant / Client & Operations Coordinator to support the day-to-day operations of our growing flooring…
Added 12 mins ago
BH
Facilities Management Coordinator
BC Hydro
Vancouver, BC
- $86,000 to $92,600 CAD / year
- Temporary
Business administration, finance, project management, negotiation and administration, performance measurement and monitoring, research and analysis methods, techniques and processes,…
Added 26 mins ago
TC
Logistics Coordinator
Tremco CPG Inc.
Vaughan, ON
- Full-time
The Outbound Coordinator supports daily outbound warehouse operations by coordinating deliveries, communicating with carriers and relevant stakeholders, and ensuring outbound shipments are…
Added 27 mins ago
K
Bussing Logistics Coordinator
Kiewit
AB · Edmonton, AB
- Full-time
This is a field-based position and is not a traditional office role.
Added 27 mins ago
Bussing Logistics Coordinator
Kiewit
Edmonton, AB
This is a field-based position and is not a traditional office role.
Added 42 mins ago
N
Team Coordinator (aka Chief Acrobat) - Onsite Montreal
Nascent
Montreal, QC
- Full-time
You'll be the operational backbone of a high-output team - the person who makes everything around them run. As Team Coordinator you'll own a wide surface area: from recruiting and…
Added 57 mins ago
GR
Project Manager
Goldbeck Recruiting
AB · Edmonton, AB
- Full-time
Prior experience as a Project Coordinator or Project Manager (or equivalent functions).
Added 57 mins ago
GW
Social Media Coordinator
Gowling WLG
Hamilton, ON
- Full-time
We are seeking a creative, highly organized and digitally savvy Social Media Coordinator to help bring Gowling WLG’s brand, people and ideas to life across social media in Canada. As a…
Added 57 mins ago
G
Project Coordinator 3 - Infrastructure
Graham
Calgary, AB
- Full-time
Graham is actively recruiting for a Project Coordinator supporting the Infrastructure Division. Reporting to the Operations Manager, this role provides critical assistance to Project…
Added 57 mins ago
VM
Project Coordinator, Sudbury
VR Mechanical Solutions Inc.
Sudbury, ON · Greater Sudbury, Ontario
- Full-time
We are currently seeking a Project Coordinator to join our team on-site at a project located in Sudbury, Ontario. We are looking for a local candidate residing in Sudbury or the surrounding…
Added 1 hour ago
DS
Project & Operations Coordinator (Student)
Digital Seniors NL
St. John's, NL
- Internship
DSNL is seeking a motivated Project & Operations Coordinator Co-op Student to support the planning, coordination, delivery, and evaluation of projects and programs. This role provides…
Added 1 hour ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 1 hour ago
PH
Health & Safety Coordinator - Permanent - 4337
Parker Huggett - A Division of LRO Staffing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
They're adding a HS&E Coordinator to their project team in the GTA. You'll report to the HS&E Manager and be the go-to safety resource on site. You'll have the backing of an experienced HSE…
Added 1 hour ago
JC
HVAC Customer Resource Coordinator
Johnson Controls
Red Deer, AB
- Full-time
This role requires working primarily from the office.
Added 1 hour ago
MT
Bilingual Coordinator, Professional Journey Office
McCarthy Tétrault LLP
Montreal, QC
- Full-time
We are recruiting for a Bilingual Coordinator, Professional Journey Office (PJO) to join our team in our Toronto or Montreal office. The successful candidate must have a minimum of two to…
Added 1 hour ago
MT
Coordinator, Professional Journey Office
McCarthy Tétrault LLP
Toronto, ON
- Full-time
We are recruiting for a Coordinator, Professional Journey Office to join our team in our Toronto or Montreal office. The successful candidate must have a minimum of two to three years of…
Added 1 hour ago
B&
HVAC Operations Support
BARTLE & GIBSON
Burnaby, BC
- Full-time
The HVAC Operations Support Coordinator serves as the primary support resource for customer quotations, supplier pricing, customer communications, and administrative coordination. This role…
Added 1 hour ago
PM
Site Coordinator
Pitt Meadows Plumbing & Mechanical Systems
Kamloops, BC
- Full-time
Our company is growing! We are looking for a highly motivated and organized team player to join our team as a Site Coordinator at our Kamloops Cancer Project in Kamloops, BC.
Added 1 hour ago
CA
QC Coordinator/Inspector - Jansen
Cementation Americas
Alvena, SK
- Full-time
The QC Coordinator/Inspector is responsible for inspecting and documenting structural, mechanical, and civil installation activities to ensure compliance with project specifications,…
Added 1 hour ago
SM
Coordinator, Cruise Services
SSA Marine Canada
Vancouver, BC
- Full-time
SSA Marine is seeking a Coordinator, Cruise Services to join our Canada Place team. This full-time, permanent position is based out of our office in Vancouver and reports to the Supervisor,…
Added 1 hour ago
MI
Intergovernmental Affairs Major Projects Coordinator
Musqueam Indian Band
Vancouver, BC
- Full-time
The Intergovernmental Affairs (IGA) Major Projects Coordinator is responsible for facilitating the development and oversight of IGA federal relations project files related to Musqueam’s…
Added 2 hours ago
KG
Technical Business Analyst (IAM)
K&K Global Talent Solutions INC.
Quebec, QC
- Full-time
…business vision with technical execution. Act as the primary coordinator across engineering silos and external…
Added 2 hours ago
DC
Coordinator, Contract Services (Procurement Officer)
Defence Construction Canada
Calgary, AB
- Contract
As a Coordinator, Contract Services, you’ll support construction and consultant-service procurements that help build and maintain critical defence infrastructure. Working closely with…
Added 2 hours ago
S
Equipment Planning Coordinator - Capital Equipment Planning - Temporary Full-Time 2026-19159 (2026-19159)
Sunnybrook
Toronto, ON
- Full-time
…Centre has a temporary full-time opening for a Capital Planning Coordinator to support planning and procurement of capital equipment across the organization. The Coordinator plays a key…
Added 2 hours ago
TI
Project Coordinator - Scheduler
Teckhorizon Inc
NB · New Market, NB
- Contract
Our Client is seeking an experienced Project Coordinator Scheduler to support a major provincial Clinical Information Solution (CIS) transformation program in New Brunswick.

Johnson Controls

HVAC Customer Resource Coordinator

Red Deer, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Here's what we have to offer

Competitive pay.
Paid vacation, holidays, and sick time.
Comprehensive benefits package, including pension plans, medical, dental, and vision care – available from day one.
Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
Encouraging and collaborative team environment.
Dedication to safety through our Zero Harm policy.
This role requires working primarily from the office.

What you will do
Under direct supervision of Service Manager, receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.

How you will do it

Receives customer requests for unscheduled or scheduled service.
Coordinates labor scheduling to align technicians to the appropriate customer and service needs.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Debrief activities daily.
Ensures Technicians are provided with daily schedules. Maintains consistent communication with assigned Technicians.
Follows up on activities to ensure completion in an established timeframe.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Scheduled Service Visits – on time.
Parts ordering/PO creation support.
Start-up support.
Customer PO confirmation.
WIP Management.
Reconcile exceptions (SIR and AP).
Attend weekly planning/scheduling meetings.
Assist with monitoring of time and expense reporting submission.
Review and correct unassociated time for timesheets for technicians.
Other duties and administrative activities as assigned.

What we look for

Required

High school diploma or equivalent required.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.
Able to prioritize work activities based on financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.

Preferred

Two to five years of service industry experience and/or service scheduling.
Associate degree.
Experience and/or basic project accounting or costing principles.

HIRING HOURLY RANGE: $28.00-$39.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

Apply About employer

More about this job

Responsibilities

The coordinator manages technician schedules to ensure timely preventative maintenance and service call completion. They also act as a primary point of contact for customers, resolving inquiries and coordinating billing processes.

Requirements

Candidates must have a high school diploma or equivalent and strong organizational and communication skills. Two to five years of service industry or scheduling experience is preferred.

Skills

Service scheduling
Customer service
Labor coordination
Preventative maintenance scheduling
Data entry
Communication
Organizational skills
Attention to detail
Project management
Problem solving
Time management
Billing coordination
Parts ordering
Administrative support
Interpersonal skills

Benefits

Paid vacation
Paid holidays
Paid sick time
Pension plans
Medical care
Dental care
Vision care
Cross-training opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Service scheduling
Customer resource coordinator
NxGen
Preventative maintenance
Work in progress management
Billing
Labor scheduling
Service manager
Data centers
Healthcare
Pharmaceuticals
Advanced manufacturing
Higher education
Energy efficiency
Decarbonization
Thermal management
Project accounting
Costing principles
Time reporting
Purchase order
Administrative activities
Customer support
Field organization
Zero harm policy

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