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Added 1 month ago
FG
Warehouse Associate
Flynn Group of Companies
Mississauga, ON
- Full-time
…However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s…
Added 1 month ago
CH
Warehouse Associate
Cardinal Health
Canada-NSC
- Full-time
…Accessibility for Ontarians with Disabilities Act (AODA). Our Human Resources team is responsible for working with applicants requesting an accommodation at any stage of the hiring…
Added 1 month ago
A
WHS Specialist
Amazon
Toronto, ON · Scarborough, ON
- Full-time
…facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about…
Added 1 month ago
M
Regional Maintenance Associate - Multi-Residential
Morguard
Hamilton, ON
- Full-time
This is not a live in position. The Regional Maintenance Associate is primarily responsible for the general, preventative and repair maintenance of a portfolio of buildings as well as,…
Added 1 month ago
DD
The Shoe Co. - Supervisor Part-time
DSW Designer Shoe Warehouse
North Vancouver, BC
- Part-time
…self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment…
Added 1 month ago
Associate Director, Business Services
Okanagan College
Kelowna, BC
Under limited direction from the Director, Ancillary & Business Services, the Associate Director, Business Services provides strategic leadership, operational management, and financial…
Added 1 month ago
J
Associate Implementation Specialist
JobGet
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
As an Associate Implementation Specialist, you will be the hands-on partner who helps our clients get up and running and see value from day one. This is a role focused on the front line:…
Added 1 month ago
KH
Manager, After-Hours Operations
Kensington Health
Toronto, ON
- Part-time
…communicated via shift report to the applicable leaders (e.g., Associate Directors of Care, Director of Care,…
Added 1 month ago
EJ
Canada Registered Branch Associate Trainee
Edward Jones
Pembroke, ON
- Full-time
If you’re looking for a challenging and rewarding career, the Registered Branch Associate role at Edward Jones may be the right opportunity for you. Registered Branch Associates are…
Added 1 month ago
SD
Manager, Strategic Enrollment and Student Information Systems (SIS)
School District No. 40 New Westminster
New Westminster, BC
- Full-time
Collaborates with Finance, Human Resources, Learning Services, and school administrators to optimize staffing while maintaining compliance.
Added 1 month ago
Sales Manager
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Peterborough, ON
Employee Assistance Program - Free access to mental health resources, life coaching and more for you and your covered family members.
Added 1 month ago
TH
Pharmacy Technician -M Pharmacy
Trillium Health Partners
Mississauga, ON
- Full-time
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the…
Added 1 month ago
HR Generalist
Plum Gas Solutions
Grande Prairie, AB
2-4 years of experience in Human Resources, Safety/EHS, or a related field - preferred
Added 1 month ago
NB
Associate Director, Balance Sheet Management, Insurance
National Bank of Canada
Montreal, QC
- Full-time
As an Associate Director, you will contribute to the development and execution of balance sheet management strategies and institutional solutions.
Added 1 month ago
NB
Account Manager, Commercial Banking
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
Assist the Associate Vice-President in reaching objectives
Added 1 month ago
UX Designer II , Talent Solutions
Amazon
Vancouver, BC
…an aptitude for team collaboration. You will work across our associate hiring domain, delivering end-to-end design solutions for hiring workflows for Amazon's fulfillment centers, customer…
Added 1 month ago
TS
The Shoe Co. - Supervisor Part-time
The Shoe Co.
North Vancouver, BC
- Part-time
…self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment…
Added 1 month ago
M&
Trademark Associate-Ottawa
Marks & Clerk
Ottawa, ON
- Full-time
…paralegals, who work alongside business services professionals in human resources, finance, accounting, marketing, and business development to contribute to the success of the firm and our…
Added 1 month ago
SA
Technical Training Systems Coordinator
Standard Aero
Winnipeg, MB
- Full-time
…Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out…
Added 1 month ago
Senior Benefits Associate - Westland Benefits
Talent Acquisition Team at Westland Insurance. Text reply only.
Mississauga, ON
We're searching for a Senior Benefits Associate. Are you searching for new possibilities?
Added 1 month ago
BC
Human Resources Advisor
Bimbo Canada
Winnipeg, MB
- Full-time
We are seeking a Human Relations Advisor to join our team, based at the Winnipeg Erin Street Bakery. This role will primarily support our two Winnipeg bakeries, with additional support for…
Added 1 month ago
EC
Financial Services Associate
East Coast Credit Union
Havre Boucher, NS
- Full-time
East Coast Credit Union is looking for a Financial Services Associate to join our team in Havre Boucher! Reporting to the Assistant Manager, the Financial Services Associate acts as a…
Added 1 month ago
TT
Digital Recruiter
Tundra Technical Solutions
Winnipeg, MB
- $40,000 to $50,000 CAD / year
- Full-time
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.
Added 1 month ago
NB
Senior Clerk
National Bank of Canada
Montreal, QC
- Full-time
Support PB1859 associate and banker teams with their administrative follow-up and customer service.
Added 1 month ago
NB
Wealth Associate
National Bank of Canada
Edmonton, AB
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…

Closed listing

Johnson Controls

HVAC Customer Support Coordinator

Toronto, ON, Canada
Richmond Hill, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Here's what we have to offer

Competitive pay.
Paid vacation, holidays, and sick time.
Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
Encouraging and collaborative team environment.
JCI Employee discount programs (The Loop by Perk Spot).
This is primarily an in office position.

What you will do

Under general supervision, coordinates employee safety statistics, track safety training, track and manage truck inventory counts, generate on-call schedules, assist with customer surveys, and follow up on connected system’s needs. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads. Generate and track customer orders, process shipments, track branch, and vehicle inventories, set up new customer accounts, and work with vendors on invoice and shipment issues.

Partners effectively with the Service Manager to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations. Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction in a cost-effective manner.

How you will do it

Utilize Microsoft Windows platform tools and company software to track, manage, and support operations metrics.
Develops and maintains viable long-term relationships with customers and subcontractors.
Prepares yearly, monthly, and weekly inventory counts and uploads into company platforms.
Create new employee trunk locations, tool, and product inventories.
Participates in business review meetings by preparing and discussing critical account information pertinent to current profitability status (i.e. outstanding claims, PSA variance, Accounts Receivable issues) and customer satisfaction issues. Researches and follows up on questions identified during the monthly business reviews.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Create new customer accounts, reconcile updates, and manage changes with account information.
Facilitates administration of warranty claims.
Track and update monthly, quarterly, and annual inventory cycle counts.
Create RMA’s, prepare shipments for return, track receipt, and follow up on any delays.
Other duties and administrative activities as assigned.

What we look for

Required

High school diploma or equivalent required, plus a minimum of five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Must have proficient computer skills within the following applications: Advanced Microsoft Word, Excel, PowerPoint and Internet business application usage and strong data management capabilities.
Able to prioritize work activities based upon financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.

Preferred

Associate’s degree preferred.
Experience and/or basic project accounting or costing principles is desired.

HIRING HOURLY RANGE: $28.00-$38.50 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

About employer

More about this job

Responsibilities

The coordinator manages service operations, including scheduling technicians, tracking inventory, and maintaining customer accounts. They also analyze performance metrics and collaborate with the service manager to ensure customer satisfaction and operational efficiency.

Requirements

Candidates must have a high school diploma or equivalent and at least five years of experience in service operations or scheduling. Proficiency in Microsoft Office applications and strong organizational and communication skills are required.

Skills

Service operations management
Service scheduling
Inventory management
Data management
Customer service
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Vendor management
Technical dispatching
Account management
Warranty claims administration
Organizational skills
Interpersonal skills
Project coordination
Financial analysis

Benefits

Paid vacation
Paid holidays
Paid sick time
Retirement savings plan
Medical care
Dental care
Vision care
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Customer Support
Service Operations
Inventory Management
Scheduling
Dispatching
Microsoft Office
Data Management
Account Management
Warranty Claims
RMA
Vendor Relations
Business Review
NxGen
Service Industry
Operations Metrics
Technical Support
Project Accounting
Costing Principles
Customer Satisfaction

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