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Johnson Controls

HVAC O&M Controls Technician

Toronto, ON, Canada
Richmond Hill, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What we offer 

Competitive salary

Paid vacation/holidays/sick time-

Comprehensive benefits package including Pension, medical, dental, and vision care – Available day one

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

Check us out!: https://youtu.be/pdZMNrDJviY

What you will do  

Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service

How you will do it  

Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.

Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgrades and or enhancements to existing equipment. Assists sales by providing technical recommendations for sales leads.

Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required ethically and professionally.

Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.

Communicates with customers upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customer informed on the service provided, outstanding issues and recommends system enhancements, upgrades, and replacement. Promotes the sale of add-on work.

Adheres to all Johnson Controls and customer safety standards. Provides safety leadership and instruction to all control's technicians in the branch. Provides safety awareness while working onsite with Johnson Controls subcontractors.

Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs as required.

Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches, supports and trains the technical workforce on non-complex, non-critical equipment.

Compiles job documentation, such as certificate of completion, customer training form, training certificates and punch lists.

Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.

Other duties related to the installing, commissioning and servicing of building controls and facilities management systems and energy management systems, as assigned.

Assists in the design and configuration of building control systems as defined by the contract documents.  Creates flow diagrams, sequence of operations, and bill of material, network layouts and electrical schematics as required.

Assists in developing and testing software programs necessary to operate the system per the project requirements' intent.

Compiles and/or completes project as built and close-out documentation.

Assists in the coordination and creation of necessary drawings and equipment schedules for submittals and installation.

Selects, orders, and tracks the delivery of materials for assigned projects. Coordinates factory-mounting processes to meet factory and project schedule.

Assists in the loading and commissioning of all system and network-level controllers as required. Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.

May provide field change information to the project team for the creation of as-built drawings and software.

Keeps management and JCI contractor or customer informed of job progress and issues.

Assists in performing site-specific training for owner / operator on the total building control system.

Participates in release meeting with project field team.

Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

Provide quotes to support recommendations and solutions.

What we look for

Required

Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting, repair and aftermarket services for this fast-growing business.

Minimum of Four (4) years Commercial Controls troubleshooting experience in the HVAC industry. This includes buildings, chiller plants and systems.

Vocational School program graduate or an associate's degree in a technical field, or two years’ experience in servicing electronic and or mechanical systems.

Demonstrated ability to install and/or service electronic control systems and HVAC equipment.

Effective communication skills to represent Johnson Controls on customer sites.

Possesses the ability to explain technical information to technical and non-technical people.

Demonstrate effective writing skills as well as understanding of programs and software applications.

Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems.

HIRING HOURLY RANGE: $32.00-$47.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The technician conducts preventive maintenance, repair, and commissioning of complex building control systems while ensuring high levels of customer satisfaction. They also provide technical recommendations, mentor junior staff, and manage project documentation to ensure efficient facility operations.

Requirements

Candidates must have at least four years of commercial controls troubleshooting experience in the HVAC industry. A vocational school program, associate degree in a technical field, or equivalent experience in servicing electronic or mechanical systems is required.

Skills

HVAC troubleshooting
Building automation systems
Preventive maintenance
Control systems diagnostics
Commissioning
Technical documentation
Customer service
System retrofits
Electrical schematics
Software configuration
Mentorship
Safety compliance
Field proposals
Network-level controllers
Project coordination

Benefits

Pension
Medical care
Dental care
Vision care
Paid vacation
Paid holidays
Paid sick time

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Building Automation Systems
Preventive Maintenance
Commissioning
Control Theory
Electronic Controls
Digital Controls
Troubleshooting
Energy Management Systems
Flow Diagrams
Sequence of Operations
Bill of Material
Network Layouts
Electrical Schematics
Retrofits
Field Proposals
Safety Standards
Zero Harm Policy
Technical Proficiency
System Integration

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