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Added 10 mins ago
Security Communications Coordinator
The University of British Columbia
Kelowna, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The incumbent must be capable of effective planning and problem-solving, applying policies and procedures thoughtfully while utilizing available resources, system reliability, and…
Added 12 mins ago
Visual Experience Coordinator (Full-Time)
Altea SI
Toronto, ON
Full-time
…experiences that push boundaries. We are seeking a Visual Experience Coordinator to ensure every boutique fitness experience and training session begins and ends with a seamless, high-touch…
Added 12 mins ago
Clinical Research Coordinator I
University Health Network
Toronto, ON
Contract
Excellent analytical and problem-solving skills
Added 25 mins ago
Manager, Peer-to-Peer Fundraising & Events
Lions Foundation Of Canada Dog Guides
Oakville, ON
Full-time
Lead, coach, and support the Events Coordinator through goal setting, performance management, and professional development.
Added 25 mins ago
Service Coordinator, 12-month term
People Corporation
Winnipeg, MB
Full-time
We are seeking a Service Coordinator for a 12-month term to join our National Indigenous Solutions Practice in Winnipeg, MB.
Added 26 mins ago
Shipping Coordinator
Groupe AGF / AGF Group
Calgary, AB
AGF Rebar is looking for a dynamic Shipping Coordinator to join our team! This is a full-time, permanent, on-site position based at our Calgary office.
Added 41 mins ago
Project Coordinator
QPS Evaluation Services Inc
Toronto, ON
$60,000 to $78,000 CAD / year
Full-time
Applus+ QPS is seeking a highly organized and customer-focused Project Coordinator to join our growing team. Reporting directly to the Business Line Manager, this role plays a critical part…
Added 55 mins ago
Production Supervisor (Day Shift)
Stella-Jones
Candiac, QC
$76,000 to $90,000 CAD / year
Full-time
Analyze KPI trends to guide problem-solving and improvement activities (primarily on a weekly basis)
Added 55 mins ago
Director, Revenue Operations and Administration
Canadian Association of Defence and Security Industries (CADSI)
Ottawa, ON
Full-time
The Director will lead the Manager, Partnership, and Sales Coordinator and will be responsible for building a disciplined, data-driven Revenue Operations function that allows CADSI's…
Added 57 mins ago
Communications and Events Coordinator
KidsAbility Centre for Child Development
Waterloo, ON
$63,356 to $78,919 CAD / year
Full-time
Reporting to the Director, Marketing and Communications, the Communications and Events Coordinator plays a key role in advancing KidsAbility's mission through the delivery of engaging…
Added 57 mins ago
Coordinator, Human Resources
Aecon
Hamilton, ON
Reporting to the Human Resources Manager, the Human Resources Coordinator provides dedicated HR support to HaLRT project and project-based operations across multiple business units.
Added 1 hour ago
Clinical Research Coordinator III (Leukemia/BMT)
University Health Network
Toronto, ON
Full-time
The Clinical Research Coordinator III collaborates with Investigators and the health care team to assume responsibility for the overall patient management and coordination of several…
Added 1 hour ago
Clinical Research Coordinator III (Haematology Trials)
University Health Network
Toronto, ON
Full-time
The Clinical Research Coordinator III collaborates with Investigators and the health care team to assume responsibility for the overall patient management and coordination of several…
Added 1 hour ago
Clinical Research Coordinator III (PK)
University Health Network
Toronto, ON
Full-time
The Clinical Research Coordinator collaborates with Investigators and health care team to assume responsibility for the overall patient management and coordination of several clinical…
Added 1 hour ago
Clinical Research Coordinator III (Phase 1)
University Health Network
Toronto, ON
Full-time
The Clinical Research Coordinator collaborates with Investigators and health care team to assume responsibility for the overall patient management and coordination of several clinical…
Added 1 hour ago
Clinical Research Coordinator III (PK)
University Health Network
Toronto, ON
Full-time
The Clinical Research Coordinator collaborates with Investigators and health care team to assume responsibility for the overall patient management and coordination of several clinical…
Added 1 hour ago
Customer Property Coordinator, 16 Month Term
General Dynamics Missions System International
Ottawa, ON
Up to $28.44 CAD / hour
Full-time
We're looking for a Customer Property Coordinator to join our team for a 16 month temporary assignment. In this role, you will assist the principal Point-of-Contact for the acquisition,…
Added 1 hour ago
Project and ODI Coordinator, Customer Support Integration Team (CSIT)
Bombardier
Dorval, QC
Full-time
Customer-focused mindset with strong problem-solving abilities.
Added 1 hour ago
Customer Property Coordinator, 16 Month Term
General Dynamics Mission Systems–Canada
Ottawa, ON
$28.44 CAD / hour
Full-time
We're looking for a Customer Property Coordinator to join our team for a 16 month temporary assignment. In this role, you will assist the principal Point-of-Contact for the acquisition,…
Added 1 hour ago
Pump Repair Coordinator
Stoakley-Stewart Consultants Ltd.
Burlington, ON
Full-time
Our client is seeking an experienced Pump Repair Coordinator to join its service operations team in Burlington. This is a technical, customer-facing coordination role supporting the repair…
Added 2 hours ago
Appointment Coordinator
Steele Auto Group
St. John's, NL
Full-time
Steele Mazda St. John's is seeking an Appointment Coordinator to join our team!
Added 2 hours ago
Patient Care Coordinator/Educator (RN) - Bella Bella
Vancouver Coastal Health
Bella Bella 1, BC
$49.2 to $63.47 CAD / hour
Full-time
Come work as a Patient Care Coordinator/Educator with Vancouver Coastal Health (VCH) at the Heiltsuk Hospital in Bella Bella, BC! Apply now to join the team!
Added 2 hours ago
Security Communications Coordinator
University of British Columbia
Kelowna, BC · UBCO | Campus Administration Building (ADM)
$7,158.42 to $10,292.25 CAD / month
Full-time
The incumbent must be capable of effective planning and problem-solving, applying policies and procedures thoughtfully while utilizing available resources, system reliability, and…
Added 2 hours ago
Materials Manager
Earthscape Play
Wallenstein, ON
$85,000 to $95,000 CAD / year
Full-time
…shipping, and material handling teams, as well as the Fleet Coordinator, ensuring our production workshop and site installers have exactly what they need, when they need it. This role…
Added 2 hours ago
Stock Coordinator
ALDO Group
Tsawwassen, BC
Part-time
Role Description The Stock Coordinator is a full-time, on-site role based in Mills, NM. This role is responsible for receiving, organizing, and maintaining inventory in the stockroom to…

Johnson Controls

Service/Inspection Coordinator

Ottawa, ON, Canada

Job type: Full-time
Experience: 2 years of customer service experience.
Posting language: English
Posted: Sep 23, 2026

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Original job description

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

Competitive pay.
Paid vacation, holidays, and sick time.
Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one.
Encouraging and collaborative team environment.
JCI Employee discount programs (The Loop by Perk Spot).
This position is primarily office-based.

What you will do

This position will be responsible for the scheduling and optimization of service work. Scheduler will have the responsibility of ensuring all customer commitments are met in regard to service delivery.

How you will do it

Utilize an AI Scheduling Platform (SEDU) to create technician schedules and help identify changes, updates, and maintenance of daily technician activities.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work. Alert leadership of potential problems resulting from customer or field complaints and work to resolve them.
Measure branch activity and compliance with program initiatives, identify areas that require improvement and develop and implement action plans with branch/region management. Monitor effectiveness and take corrective actions as required.
Demonstrate the ability to prioritize scheduling backorders in addition to tracking and resolving customer issues. Reassign work as needed to manage customers' expectations making judgments based on current workloads and priorities.
Monitor Technician activity and schedules ensuring that customer commitments are met, and clearly communicate status changes back to the customer in regards to early or late anticipated arrivals.

What we look for

Required

2 years of customer service experience.
Expert communication skills.
Expert organizational skills.
Coordinating or scheduling experience in a service-related industry.
Intermediate Excel knowledge.

Preferred

2 years of customer service experience.
Associates or Bachelors.
Experience working in a JCI District Office or in a fast-paced work environment.
Excellent written and communication skills.
Use of Oracle systems.
Product knowledge of life safety (Fire Alarm & Sprinkler) equipment.

HIRING SALARY RANGE: $60,000-$80,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market

data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To

support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The Service/Inspection Coordinator is responsible for scheduling and optimizing service work to ensure all customer commitments are met. They will utilize an AI scheduling platform to manage technician activities, resolve customer issues, and monitor branch activity for compliance.

Requirements

Candidates must have at least 2 years of customer service experience and strong organizational and communication skills. Proficiency in Excel and experience in a service-related scheduling role are required, with preference given to those with Oracle system knowledge and life safety equipment familiarity.

Skills

Customer service
Scheduling
Communication skills
Organizational skills
Excel
Oracle systems
Service repair coordination
Problem resolution
Data entry
Time management
Fire alarm systems
Sprinkler systems
Technical scheduling

Benefits

Pension
Medical care
Dental care
Vision care
Paid vacation
Paid holidays
Paid sick time
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Inspection Coordinator
Johnson Controls
AI Scheduling Platform
SEDU
Customer Service
Scheduling
Excel
Oracle
Fire Alarm
Sprinkler
Life Safety
Field Organization
Data Centers
Healthcare
Pharmaceuticals
Manufacturing
Higher Education
Decarbonization
Energy Efficiency
Building Systems
Technician Scheduling
Branch Management
Compliance
Backorders

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