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Added 43 mins ago
Technical Support Specialist (Bilingual Spanish Speaking)
Vidir Solutions Inc.
Arborg, MB
Full-time
Your day-to-day involves diagnosing mechanical and electrical issues, walking customers through solutions, and coordinating with internal teams when needed to ensure timely resolutions.
Added 43 mins ago
Senior Building Mechanical Technologist
CIMA+
Bowmanville, ON · Mississauga, Ontario
$68,960 to $94,820 CAD / year
Full-time
…With a constant desire to offer our clients the best possible service, we have set up a team of specialists dedicated to high-performance projects to support our clients and design teams…
Added 57 mins ago
Senior Building Mechanical Technologist
CIMA+
Mississauga, ON
$68,960 to $94,820 CAD / year
Full-time
…With a constant desire to offer our clients the best possible service, we have set up a team of specialists dedicated to high-performance projects to support our clients and design teams…
Added 57 mins ago
Field Service Technician – Drilling Equipment
Medatech Engineering Services Ltd.
Collingwood, ON
Full-time
MEDATech Engineering Services is looking for a Sudbury-based Field Service Technician to provide hands-on technical support for a MEDATech drill deployment near Chapleau, Ontario.
Added 57 mins ago
Senior Building Mechanical Technologist
CIMA+
Bowmanville, ON
$68,960 to $94,820 CAD / year
Full-time
…With a constant desire to offer our clients the best possible service, we have set up a team of specialists dedicated to high-performance projects to support our clients and design teams…
Added 57 mins ago
Senior Building Mechanical Technologist
CIMA+
Kitchener, ON
$68,960 to $94,820 CAD / year
Full-time
…With a constant desire to offer our clients the best possible service, we have set up a team of specialists dedicated to high-performance projects to support our clients and design teams…
Added 1 hour ago
G2 - Cooler & Refrigeration Technician, Afternoon Shift
Coca-Cola Canada Bottling Limited
Brampton, ON
Full-time
Internal Job Title: Cooler Service Technician Trainee
Added 4 hours ago
Pharmacy Assistant (24 month contract)
Cencora
Winnipeg, MB
Full-time
Assist Pharmacist or the Registered Pharmacy Technician in filling prescriptions
Added 8 hours ago
Maintenance Technician (Industrial)
Bosa Properties Inc.
Vancouver, BC
Reporting to the Operations Manager, the Maintenance Technician is responsible for conducting routine property checks, completing minor repairs and coordinating trade access for general…
Added 8 hours ago
Maintenance Technician (Industrial)
Bosa Properties
Vancouver, BC
Full-time
Reporting to the Operations Manager, the Maintenance Technician is responsible for conducting routine property checks, completing minor repairs and coordinating trade access for general…
Added 9 hours ago
Veterinary Technician Assistant, Cardiology
Jobbe
Dartmouth, NS
Full-time
Veterinary Technician Assistant to join our Cardiology team in Dartmouth, Nova Scotia. This position combines hands-on patient care with cardiology referral coordination, offering the…
Added 10 hours ago
Client Support Technician
McElhanney
Vancouver, BC
Full-time
As our team continues to grow, we are seeking a Client Support Technician to join us in Vancouver, BC, who can wear multiple hats and feel comfortable offering ideas for continuous process…
Added 12 hours ago
Underground Heavy Equipment Technician
B2Gold - Nunavut
NU · Nunavut, Canada
Full-time
Underground Heavy Equipment Technician, Nunavut
Added 13 hours ago
Pipe Finishing Technician
Canalta Controls Ltd
Red Deer, AB
Up to $23 CAD / hour
Full-time
The Canalta Group of Companies is a privately held, Canadian-owned company focusing on the manufacturing and service of industrial control and measurement equipment. We primarily serve the…
Added 14 hours ago
Rock Tools Technician
Sandvik
Red Lake, ON
Full-time
Currently, we have an opening for a Rock Tools Technician. The Rock Tools Technician is an entry-level position responsible for supporting the rock tools contracts by providing guidance in…
Added 15 hours ago
Underground Heavy Equipment Technician
B2GOLD
NU
Underground Heavy Equipment Technician, Nunavut
Added 15 hours ago
Customer Service Technician
FortisBC
Prince George, BC
Are you a skilled technician with a passion for public safety and customer service? Join our team as a Customer Service Technician, where you'll play a vital role in ensuring the safe and…
Added 15 hours ago
Automotive Apprentice Technician
Clutch Technologies Inc.
Halifax, NS
Customer Service: Support internal stakeholders with professionalism and responsive follow-through
Added 15 hours ago
Administrative Assistant(U.S./Canada/UK background is required)
WorkStaff360
Remote, Canada
$8 to $10 USD / hour
Full-time · Remote
Coordinate and manage daily service routes and technician schedules.
Added 16 hours ago
Systems Maintenance Technician
Niagara Casinos
Niagara Falls, ON · Fallsview Casino
Full-time
The System Maintenance Technician (SMT) supports the safe, efficient, and reliable operation of building systems while delivering remarkable service to guests. This includes performing…
Added 16 hours ago
Licensed Auto Mechanic
OPENLANE
Brampton, ON
Full-time
We are seeking a Red Seal Automotive Service Technician with experience in automotive repair and inspections. You will be involved in diagnosis, repairs, inspections, and maintenance of…
Added 16 hours ago
Instrumentation Technician
Woodfibre LNG
Squamish, BC
$60 CAD / hour
Full-time
Collaborate with internal teams and third-party service providers
Added 16 hours ago
Specialist, Research Infrastructure & Facilities, Arnie Charbonneau Cancer Institute
University of Calgary
Calgary, AB
Full-time
Liaising with internal University facilities personnel, SCM, and authorized external service vendors/contractors for equipment maintenance and facility coordination
Added 16 hours ago
Mechanic - Fox Creek Location
ProFoxx Rentals Inc
Fox Creek, AB
Full-time
…troubleshooting mechanical and hydraulic issues, completing service documentation, and ensuring equipment is safe, clean, and ready for customers. The mechanic collaborates with the…
Added 16 hours ago
Marine Service Technician
PALFINGER
Langley (District), BC · City of Langley, BC
Full-time
PALFINGER Marine is seeking a Marine Service Technician based in Langely, BC, who thrives in hands-on, technical environments and takes pride in keeping critical equipment operating safely…

Johnson Controls

Service/Inspection Coordinator

Ottawa, ON, Canada

Job type: Full-time
Experience: 2 years of customer service experience.
Posting language: English
Posted: Sep 23, 2026

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Original job description

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer

Competitive pay.
Paid vacation, holidays, and sick time.
Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one.
Encouraging and collaborative team environment.
JCI Employee discount programs (The Loop by Perk Spot).
This position is primarily office-based.

What you will do

This position will be responsible for the scheduling and optimization of service work. Scheduler will have the responsibility of ensuring all customer commitments are met in regard to service delivery.

How you will do it

Utilize an AI Scheduling Platform (SEDU) to create technician schedules and help identify changes, updates, and maintenance of daily technician activities.
Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work. Alert leadership of potential problems resulting from customer or field complaints and work to resolve them.
Measure branch activity and compliance with program initiatives, identify areas that require improvement and develop and implement action plans with branch/region management. Monitor effectiveness and take corrective actions as required.
Demonstrate the ability to prioritize scheduling backorders in addition to tracking and resolving customer issues. Reassign work as needed to manage customers' expectations making judgments based on current workloads and priorities.
Monitor Technician activity and schedules ensuring that customer commitments are met, and clearly communicate status changes back to the customer in regards to early or late anticipated arrivals.

What we look for

Required

2 years of customer service experience.
Expert communication skills.
Expert organizational skills.
Coordinating or scheduling experience in a service-related industry.
Intermediate Excel knowledge.

Preferred

2 years of customer service experience.
Associates or Bachelors.
Experience working in a JCI District Office or in a fast-paced work environment.
Excellent written and communication skills.
Use of Oracle systems.
Product knowledge of life safety (Fire Alarm & Sprinkler) equipment.

HIRING SALARY RANGE: $60,000-$80,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market

data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To

support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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More about this job

Responsibilities

The Service/Inspection Coordinator is responsible for scheduling and optimizing service work to ensure all customer commitments are met. They will utilize an AI scheduling platform to manage technician activities, resolve customer issues, and monitor branch activity for compliance.

Requirements

Candidates must have at least 2 years of customer service experience and strong organizational and communication skills. Proficiency in Excel and experience in a service-related scheduling role are required, with preference given to those with Oracle system knowledge and life safety equipment familiarity.

Skills

Customer service
Scheduling
Communication skills
Organizational skills
Excel
Oracle systems
Service repair coordination
Problem resolution
Data entry
Time management
Fire alarm systems
Sprinkler systems
Technical scheduling

Benefits

Pension
Medical care
Dental care
Vision care
Paid vacation
Paid holidays
Paid sick time
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Inspection Coordinator
Johnson Controls
AI Scheduling Platform
SEDU
Customer Service
Scheduling
Excel
Oracle
Fire Alarm
Sprinkler
Life Safety
Field Organization
Data Centers
Healthcare
Pharmaceuticals
Manufacturing
Higher Education
Decarbonization
Energy Efficiency
Building Systems
Technician Scheduling
Branch Management
Compliance
Backorders

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