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Johnson Electric

Quality Assurance Manager

Stratford, ON, Canada
Canada - PM Stratford (General), Canada

Location: Mississauga, ON (onsite) Salary Range: $115,400-$125,000 per year Vacancy Type: Existing Position · Full-time

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Job details

Pay: Location: Mississauga, ON (onsite) Salary Range: $115,400-$125,000 per year Vacancy Type: Existing Position
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Join Our Team as a Quality Assurance Manager at Johnson Electric!

Location: Mississauga, ON (onsite)
Salary Range: $115,400-$125,000 per year
Vacancy Type: Existing Position

As our next Quality Assurance Manager, you’ll lead plant-level quality assurance activities to ensure products and manufacturing processes meet customer expectations, industry standards, and internal quality requirements. Your expertise in automotive quality systems, customer relations, structured problem-solving, digital quality, and people leadership will be crucial in improving product quality, reducing operational losses, and building a culture of accountability and continuous improvement.

Why You’ll Love Working Here

Employee Empowerment: A culture that empowers employees to take initiative and make impactful decisions.
Diverse Projects: Work on a variety of projects across different industries, gaining broad experience.
Mentorship Opportunities: Access to mentorship programs that help you grow both personally and professionally.
Global Mobility: Opportunities for international assignments and transfers to broaden your career horizons.
Ethical Practices: A commitment to ethical business practices and integrity in all operations.

What You’ll Be Doing

Establish departmental objectives, quality metrics, and improvement plans aligned with business goals
Lead customer quality communications, complaints, investigations, containment activities, and corrective actions
Drive continuous improvement initiatives focused on reducing defects, scrap, rework, warranty claims, and customer concerns
Improve process capability, process stability, product quality, and Overall Equipment Effectiveness
Lead structured problem-solving and root-cause analysis activities
Maintain and continuously improve the Quality Management System in accordance with IATF 16949 and customer-specific requirements
Ensure quality procedures, standards, work instructions, and controlled documentation remain current and effective
Lead internal and external audits, including IATF 16949, Layered Process Audits, Process Audits, Product Audits, and customer audits
Ensure timely closure and effectiveness verification of audit corrective actions
Lead cross-functional PFMEA reviews, Control Plan development, APQP, PPAP, MSA, SPC, and capability studies
Implement effective risk-management and process-control strategies
Lead the adoption of digital quality systems integrating manufacturing, laboratory, inspection, and customer data
Enable real-time monitoring, predictive analytics, automated process controls, and data-driven decision-making
Monitor customer, supplier, and internal quality performance and implement corrective actions
Support supplier quality improvement, supplier corrective actions, and incoming material investigations
Prepare and present quality-performance reports and KPI reviews to management
Support new product launches, engineering changes, and customer program requirements
Lead, coach, mentor, and develop Quality Engineers, Quality Technicians, and Inspectors
Establish employee development plans and support succession planning within the Quality organization
Provide hands-on production-floor support for troubleshooting, containment, and corrective action implementation
Perform other related duties as assigned

What We’re Looking For

Bachelor’s degree in Materials Science, Metallurgy, Chemical Engineering, or a related technical discipline
Minimum 8 years of progressive quality experience in a manufacturing environment, preferably automotive
3–5 years of leadership or supervisory experience managing quality personnel
Strong working knowledge of IATF 16949 and customer-specific requirements
Demonstrated experience with APQP, PPAP, PFMEA, Control Plans, MSA, SPC, and process capability studies
Proficiency with quality analysis and structured problem-solving tools, including Minitab
Experience leading customer complaints, containment activities, root-cause investigations, and corrective actions
Understanding of digital manufacturing, Industry 4.0, and data-driven quality management
Experience with manufacturing data, SPC systems, MES platforms, process-monitoring tools, and business intelligence dashboards
Knowledge of automated process control, real-time production monitoring, and predictive quality systems
Excellent leadership, communication, presentation, and interpersonal skills
Ability to work independently while effectively leading cross-functional teams

Bonus Points If You Have

Automotive manufacturing and customer-facing quality leadership experience
Experience developing or transforming plant-level Quality Management Systems
Experience implementing digital quality platforms and automated data pipelines
Familiarity with AI-enabled analytics and machine-learning applications in manufacturing
Experience integrating laboratory, inspection, MES, SPC, and customer-quality data
Experience with advanced manufacturing technologies and predictive quality systems
Proven success reducing scrap, defects, warranty claims, and customer complaints
Experience developing high-performing quality teams and succession plans

How to Apply

Apply online at www.johnsonelectric.com. We can’t wait to meet you!

What We Offer

Johnson Electric offers talented people like you the opportunity to grow professionally and personally, surrounded by some of the most dedicated, innovative, and entrepreneurial colleagues you will find anywhere. We offer competitive pay and benefits, along with a culture driven by our values and designed to ensure that our most important asset, our people, can flourish.

Johnson Electric welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in any stage of the selection process.

Johnson Electric is an equal opportunity employer committed to providing an inclusive and barrier-free recruitment and selection process. Applicants should advise Human Resources if they require accommodation during the recruitment process.

Please note: Johnson Electric may use Artificial Intelligence tools as part of our recruitment process.

Come join our global, inclusive & diverse team

Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

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More about this job

Responsibilities

The Quality Assurance Manager will lead plant-level quality activities to ensure products and processes meet industry standards and customer expectations. They are responsible for driving continuous improvement, managing quality management systems, and leading cross-functional teams to reduce defects and operational losses.

Requirements

Candidates must hold a bachelor's degree in a technical discipline such as Materials Science or Engineering and possess at least 8 years of progressive quality experience in manufacturing. Strong expertise in IATF 16949, automotive quality tools, and leadership experience is required.

Skills

Quality assurance
IATF 16949
Automotive quality systems
Root-cause analysis
APQP
PPAP
PFMEA
Control plans
MSA
SPC
Digital quality systems
Process capability
Leadership
Continuous improvement
Data-driven decision-making
Manufacturing

Benefits

Mentorship programs
Global mobility opportunities
Professional development
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
IATF 16949
Automotive
Manufacturing
APQP
PPAP
PFMEA
Control Plan
MSA
SPC
Minitab
Industry 4.0
Digital Quality
Root-cause Analysis
Process Capability
KPI
Audit
Layered Process Audits
MES
Predictive Analytics
Data-driven
Continuous Improvement
Materials Science
Chemical Engineering
Metallurgy
Quality Management System
Risk Management
Supplier Quality
Warranty Claims
Overall Equipment Effectiveness

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