Jobs in Canada

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Added 5 mins ago
C
Senior Business Analyst, Client Communications
CIBC
Toronto, ON
- Full-time
…with internal controls and procedures. The Senior Business Analyst is a seasoned expert responsible for conducting highly specialized research, and providing analysis to senior management…
Added 20 mins ago
KR
SAP IBP Application Support Analyst
KTek Resourcing
Calgary, AB
- Contract
We are seeking a motivated SAP IBP Application Support Analyst to provide production support, incident resolution, and continuous improvement for SAP Integrated Business Planning (IBP) and…
Added 20 mins ago
IG
ITSM - Jira Analyst (Jira, JSM Cloud)
Insight Global
Markham, ON
- $45 to $55 CAD / hour
- Contract
Position: ITSM Jira Analyst - Jira Service Management (JSM Cloud)
Added 20 mins ago
ND
Hardware Asset Management Analyst - FTR
NTT DATA North America
Burnaby, BC
- Full-time
We are currently seeking a Hardware Asset Management Analyst - FTR to join our team in Burnaby, Victoria, Kelowna or Prince George, British Columbia (CA-BC), Canada (CA).
Added 20 mins ago
ND
Software Asset Management Analyst (Temp)
NTT DATA North America
Burnaby, BC
- Temporary
We are currently seeking a Software Asset Management Analyst (Temp) to join our team in Burnaby, Victoria, Kelowna or Prince George, British Columbia (CA-BC), Canada (CA).
Added 20 mins ago
Field Embedded Solutions Analyst - Construction
Kiewit
Toronto, ON
The Field Embedded Solutions Analyst is a forward-deployed member of the Union Station project team. This role works side by side with project management, field engineering,…
Added 20 mins ago
N
Analyst, Cost Planning
Newmark
Montreal, QC
- Full-time
Added 20 mins ago
FC
Analyst, Finance and Treasury (18-month contrat)
Fiera Capital
Toronto, ON
- Full-time
The Financing and Treasury Analyst supports the organization’s treasury, liquidity, funding, compliance, and capital markets activities. This role is responsible for financing support, debt…
Added 35 mins ago
WR
OT Security Analyst
Whitecap Resources Inc.
Calgary, AB
- Full-time
The OT Security Analyst will work closely with the OT Security team, provide day-to-day operational support for OT environments, act as an internal SOC team member, and complete…
Added 48 mins ago
LH
AI Augmented Quality Assurance Analyst I
LGI Healthcare Solutions
Montreal, QC
- Full-time
Added 49 mins ago
ECommerce Brand Advocate Analyst
The Home Depot
Canada
The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected…
Added 49 mins ago
TH
Business Analyst, Information Systems (Askuity division)
The Home Depot
Toronto, ON
- Full-time
As a Business analyst, you are primarily responsible for maintaining the integrity of our information systems data, corporate reporting, managing the US contract process and providing tool…
Added 49 mins ago
TH
LEAD SPACE PLANNING - 12 Months Contract
The Home Depot
Canada
- Full-time
Solution new quality assurance checks along side the Sr. Business Analyst
Added 49 mins ago
Analyst Online Customer Experience (Contract) – Future Opportunities
The Home Depot
Canada
Position Overview: We are seeking an analytical, customer-obsessed Analyst to own the online shopping experience for an assigned category portfolio on HomeDepot.ca. This role is accountable…
Added 49 mins ago
TH
Engineering Analyst- 12 Month Contract
The Home Depot
Vaughan, ON
- Full-time
The Engineering Analyst uses continuous improvement and analytical methods to understand, model, and improve supply chain processes and productivity. This position focuses on applying…
Added 49 mins ago
Replenishment Analyst
The Home Depot
Canada
The Replenishment Analyst has responsibility for the tactical execution of category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and…
Added 49 mins ago
TH
Sr Analyst, Reporting and Analytics
The Home Depot
Canada
- Full-time
Our eCommerce Analytics team is seeking a Senior Analyst- Reporting and Analytics to join us. As a part of the eCommerce Analytics team this role will generate proactive and actionable…
Added 49 mins ago
TH
Compensation Analyst - 1-year Contract
The Home Depot
Canada
- Full-time
The Compensation Analyst supports the administration and delivery of compensation programs that align with Home Depot's business objectives and associate needs. This role is responsible for…
Added 1 hour ago
IF
Intern - IT Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…confident and secure about their future? As an Intern - IT Analyst, you will play a key role in delivering and improving technology solutions in collaboration with various…
Added 1 hour ago
IF
Data Engineer, Investments
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Added 1 hour ago
IF
Claims Analyst
iA Financial Group
Vancouver, BC
- Full-time
…opportunity to support clients when it matters most? As a Claims Analyst with our Special Markets Claims team, you will assess lower-risk and non-core claims in accordance with policy…
Added 1 hour ago
IF
Business Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…feel confident and secure about their future? As a Business Analyst, you will play a key role in identifying high-value opportunities and transforming business needs into tangible solutions…
Added 1 hour ago
IF
IT Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As an IT Analyst, you will play a key role in supporting business partners, analyzing their needs, and delivering and evolving technology solutions for corporate sectors. You will also…
Added 1 hour ago
IF
IT and Business Process Integration Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As an IT and Business Process Integration Analyst, you will play a key role in the integration of newly acquired subsidiaries and their alignment with corporate IT processes, systems, and…
Added 1 hour ago
GO
Senior Policy Analyst
Government of New Brunswick
Fredericton, NB
- Full-time
…developed and executed across the province. As a Senior Policy Analyst, you will work closely with senior leaders and departments across GNB to ensure streamlined processes and informed…

Johnston Group Inc.

Trainer & Quality Analyst (Maximum Benefit)

Winnipeg, MB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3 – 5 years of experience in a Trainer or related Adult Education position
Posting language: English
Posted: Oct 6, 2026

Original job description

Trainer & Quality Analyst (Maximum Benefit)

The Trainer & Quality Analyst is responsible for providing the overall training for the Maximum Benefit Team along with performing daily quality reviews on completed work requests.

Your daily activities will be diverse as you develop and improve administrative processes. You will provide coaching and mentorship for trainees and existing team members, conduct quality assurance reviews to ensure accuracy and high standards are consistently met. Then you’ll share feedback, offer targeted recommendations, and track trends to steer future training. This will include developing new training materials, revising guides, and creating checklists to support ongoing learning.

The Trainer & Quality Analyst role is an essential component of the team as it ensures that proper training, tools, and supports are in place allowing the team to be successful in performing their job while providing our clients with excellent customer service.

*Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.

Qualifications:

3 – 5 years of experience in a Trainer or related Adult Education position
Experience in group benefits or insurance industry is an asset
Exceptional time management and organizational skills
Demonstrated excellent oral and written communication skills
Ability to work closely on a one-on-one basis, in a team environment and self-motivated to work independently when required
Ability to adapt and generate effective solutions on situations/issues as they are presented
Detail oriented and well-developed analytical skills
Open to feedback and willing to make changes based on feedback provided
Proficient in Microsoft Office Programs
Bilingualism (English/French) is an asset

The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.

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More about this job

Responsibilities

Deliver training, coaching, and mentorship to new and existing team members, and conduct daily quality reviews of completed work requests. Share feedback and recommendations, track quality trends, and develop or update training materials, guides, and checklists to improve administrative processes and customer service.

Requirements

Requires 3–5 years of experience in training or a related adult education role; group benefits or insurance experience is an asset. Candidates should have strong organizational, communication, analytical, and time-management skills, be proficient in Microsoft Office, and be able to work independently and collaboratively; English-French bilingualism is an asset.

Skills

Training
Adult Education
Quality Assurance
Coaching
Mentorship
Training Material Development
Process Improvement
Time Management
Organization
Oral Communication
Written Communication
Analytical Skills
Problem Solving
Attention to Detail
Microsoft Office
Group Benefits

Visa sponsorship

Not detected in the job text

Keywords

Training
Adult Education
Group Benefits
Insurance
Quality Assurance
Quality Reviews
Coaching
Mentorship
Training Materials
Training Guides
Checklists
Administrative Processes
Process Improvement
Customer Service
Feedback
Trend Tracking
Time Management
Organization
Oral Communication
Written Communication
Analytical Skills
Problem Solving
Attention to Detail
Microsoft Office
Bilingualism

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