Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 21 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…care. The Ross family takes pride in providing compassionate, quality patient…
Added 21 mins ago
W
Global Category Manager, IT & Finance
WIDIA
Belleville, ON
- Full-time
Job Title: Global Category Manager, IT & Finance
Added 21 mins ago
AS
Software Developer
AgileGrid Solutions
Canada
- Full-time
At BMO, employees are valued, respected, and heard. We support professional growth with training, coaching, manager guidance, and opportunities to build connections and broaden skills. Team…
Added 21 mins ago
AS
Senior Data Engineer
AgileGrid Solutions
Canada
- Full-time
…resolution, and perform regression testing to help maintain product quality. Lead process improvement initiatives that strengthen delivery and deployment capabilities. Build frameworks,…
Added 21 mins ago
VC
Quality Improvement Leader, Medical Quality Leadership & Practice
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
The Physician Quality Improvement initiative is a partnership between Vancouver Coastal Health, Providence Health Care and the Specialist Services Committee (SSC). Reporting to the Manager,…
Added 21 mins ago
VC
Manager, Clinical Operations, Long Term Care
Vancouver Coastal Health
Vancouver, BC
- $60.78 to $87.37 CAD / hour
- Full-time
Come work as a Manager, Clinical Operations with Vancouver Coastal Health (VCH)!
Added 21 mins ago
VC
Employed Student Nurse (ESN) - Bachelor's of Science in Nursing
Vancouver Coastal Health
Vancouver, BC
- $32.13 CAD / hour
- Other
…initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit.…
Added 21 mins ago
VC
Employed Student Psychiatric Nurse (ESPN) - Bachelor's of Science in Psychiatric Nursing
Vancouver Coastal Health
Vancouver, BC
- $32.13 CAD / hour
- Other
…initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit.…
Added 51 mins ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
Competition # 2026-398-CC Case Manager (2026-398-CC)
Added 51 mins ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Added 1 hour ago
RC
Night Auditor
River Cree Resort & Casino
Spruce Grove, AB
- Part-time
…and professional manner. Take pride in all facets of service, quality, timeliness, appearance and cleanliness. Show initiative and take immediate steps to correct any service shortfalls to…
Added 1 hour ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
…collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a Healthy Future for our patients, our people, and our…
Added 1 hour ago
W
(CAN) Self Checkout Attendant
Walmart
Estevan, SK
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the unit manager of these units, you will be accountable for facilitating clinical excellence, leadership, and management leading to the delivery of patient centred, quality acute care.…
Added 1 hour ago
BC
Social Worker
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager of Mental Health Outpatient and Social Work, you will be responsible to provide quality social work services congruent with the Code of Ethics and…
Added 1 hour ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
…Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped…
Added 1 hour ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
…collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a Healthy Future for our patients, our people, and our…
Added 1 hour ago
BC
Occupational Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
…collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a Healthy Future for our patients, our people, and our…
Added 1 hour ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 1 hour ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
…Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped…
Added 1 hour ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
…Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped…
Added 1 hour ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
…Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped…
Added 1 hour ago
BC
Registered Practical Nurse - Integrated Stroke Unit
Brant Community Healthcare System
Brantford, ON
- Full-time
…Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped…
Added 1 hour ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
…Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped…
Added 1 hour ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
…Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a Healthy Future For Our Patients, Our People, And Our Community. Our Culture Is Shaped…

Jolera

Field Services Specialist

Ottawa, ON, Canada

$55,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Apr 4, 2027
Experience: 3‐5 years' experience in a Technical Support role
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Welcome to Jolera. Jolera offers MSPs & IT solution providers next-generation managed services enabling them to create world-class experiences for their clients. We are dedicated to innovating the way organizations integrate IT with their business, providing organizations with live actionable insights to help them succeed. Our partners receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.

We know that IT solutions require more than just technology - they need skilled people behind them. That is why we assembled a great team of experts to support our operations. Our people are focused, client driven and passionate about connecting users with technology.

Who You Are

In this role, you will be providing split support to the Service Delivery Team (80%) as well as the Field Services Team (20%). While supporting the Service Delivery Team, you will provide remote service assistance using various web-based remote support tools when necessary. While servicing the Field Services Team, you will be interacting with our clients and users at various locations across the city. At sometimes, travel will be required (up to 30 - 40%).

What You'll Do

Receive and respond to service requests for assistance via telephone and email in accordance with each client's Service Level Agreement (SLA)
Responsible for the overall administration of the desktop, laptop, and peripherals at specific location
Process service tickets and assign to appropriate Jolera onsite technicians, or customer-specific internal service resources, as necessary
Conduct on-site problem determination and analysis where required
Maintain service ticket ownership throughout the life of the support incident
Escalate high profile issues to the Service Desk Manager for appropriate handling and routing
Actively monitor all customer systems and services and respond to device-down scenarios
Go on site to support customers or projects that can't be performed remotely as well as routine maintenance
Develop knowledge of multiple systems and processes in order to troubleshoot problems
Perform server updates and reboots during customer-designated service windows
React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager/Field Services Manager
Monitor, record and troubleshoot customer backup status if necessary
Work rotating shifts as scheduled by the Service Desk Manager
Follow all other processes and quality standards as assigned by the Service Desk Manager

Requirements

Qualifications

3‐5 years' experience in a Technical Support role
College diploma or equivalent
Current industry‐relevant certifications (Microsoft, Cisco, VMware, Citrix, Red Hat, etc.) would be an asset
Hands on experience and ability to troubleshoot issues related to) Operating System, DLL, Antivirus, Malware, Spyware, Software Installs, Active Directory, Printers, Mobile Device activation, etc.
Strong knowledge of common client‐side productivity application suites (Microsoft Office Suite, Outlook‐Exchange environments, Adobe Acrobat, etc.)
Basic working knowledge of server‐side applications and technologies, including (but not limited to) Exchange Server, WSUS, Hyper‐V, VMware vSphere, Citrix Xenserver, etc
Basic working knowledge of pro‐consumer computer hardware and software interaction (Application / OS threading, memory swapping, disk storage subsystems, etc.)
Strong written and communication skills; strong interpersonal skills
Strong organizational and planning skills
Physically capable of lifting and carrying packaged computers, monitors, and other equipment
Ability to assume responsibility for multiple concurrent issues, applying appropriate prioritization

Assets

Hands-on Experience with print publishing software
Basic working knowledge of Linux and Unix
Full driver's license, access to a vehicle and/or public transportation
French an asset

Benefits

What We Offer

A competitive salary and benefits package that appreciates your worth.
Perks that make every day a bit more special.
Opportunities for professional growth and development that will push your career to new heights.
Join Jolera and be part of a team that values creativity, drive, and a bit of quirkiness, all while delivering serious results

At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.

Apply About employer

More about this job

Responsibilities

Provide remote and on-site technical support, respond to service requests, manage tickets, and troubleshoot customer hardware, software, and systems. Maintain customer devices and services, perform server updates and routine maintenance, monitor backups, and respond to outages while following service-level agreements and scheduled shifts.

Requirements

Requires 3–5 years of technical support experience, a college diploma or equivalent, and hands-on troubleshooting experience with operating systems, applications, Active Directory, printers, and mobile devices. Candidates should have strong communication and organizational skills, knowledge of common productivity and server technologies, and the ability to carry equipment; relevant industry certifications are an asset.

Skills

Technical Support
Remote Support
Desktop And Laptop Administration
Troubleshooting
Active Directory
Microsoft Office
Exchange
Server Maintenance
Ticket Management
Customer Service
Incident Escalation
Backup Monitoring
Operating Systems
Printer Support
Mobile Device Activation
Communication

Benefits

Competitive Salary
Benefits Package
Professional Growth And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Managed Services
Service-Level Agreement
Technical Support
Remote Support Tools
Service Tickets
Desktop Support
Laptop Support
Operating Systems
Dynamic-Link Libraries
Antivirus
Malware
Spyware
Software Installation
Active Directory
Microsoft Office
Outlook
Exchange Server
Windows Server Update Services
Hyper-V
VMware vSphere
Citrix XenServer
Linux
Unix
Printers
Mobile Device Activation
Backup Monitoring
Server Updates
Microsoft Certifications
Cisco Certifications
Red Hat Certifications

Report this job