Jobs in Canada

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Added 24 mins ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 24 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 24 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 24 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 24 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 24 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 24 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 24 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 24 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 24 mins ago
BC
Painter/Journeyperson
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 24 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 24 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 24 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 24 mins ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 24 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 24 mins ago
BC
Occupational Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 54 mins ago
P
Sales Development Representative
ParagraphAI
Toronto, ON
- Full-time
Career growth opportunities into Account Executive, Sales Lead, or Business Development Manager.
Added 1 hour ago
AG
Superintendent - Environment
Artemis Gold - Blackwater Project
BC
- Other
Reporting to the Manager - Environment, the Superintendent – Environment is responsible for mentoring and coaching of environmental field crews, Indigenous monitors and consultants to…
Added 2 hours ago
WL
Garden Services Maintenance Crew Lead
Webby Landscaping & Masonry
Open Hall, NL
- Full-time
Webby Landscaping is hiring a Garden Services Maintenance Crew Lead - This position reports directly to our Garden Services Manager.
Added 3 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
Midday: site walks and discovery meetings, with a division manager beside you
Added 3 hours ago
MG
Project Manager
Mecharm Group
Canada
- Full-time
Role Description This is a full-time, on-site Project Manager role based in Canada. The Project Manager will oversee construction and development projects from initiation through…
Added 3 hours ago
FV
Infant/Child Development Consultant
Fraser Valley Child Development Centre
Abbotsford, BC
- Part-time
- Temporary
Added 5 hours ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
…department head, you will act as lead designer and project manager. You will manage urban infrastructure projects from start to finish: needs assessment, preliminary studies, plans and…
Added 6 hours ago
M
fruits and vegetables manager - retail
MaxiCare
Saguenay, QC · Chicoutimi, QC
- Full-time
Added 6 hours ago
PS
Senior IBM Maximo Consultant
PlanIT Search
Toronto, ON · Greater Toronto Area, Canada
- $110 to $115 CAD / hour
- Contract
This is a highly specialized Maximo role. We need someone who has actually configured and implemented Maximo, not solely worked with it as an end user, super user, or Project Manager.

Jolera

Field Services Specialist

Ottawa, ON, Canada

$55,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Apr 4, 2027
Experience: 3‐5 years' experience in a Technical Support role
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Welcome to Jolera. Jolera offers MSPs & IT solution providers next-generation managed services enabling them to create world-class experiences for their clients. We are dedicated to innovating the way organizations integrate IT with their business, providing organizations with live actionable insights to help them succeed. Our partners receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.

We know that IT solutions require more than just technology - they need skilled people behind them. That is why we assembled a great team of experts to support our operations. Our people are focused, client driven and passionate about connecting users with technology.

Who You Are

In this role, you will be providing split support to the Service Delivery Team (80%) as well as the Field Services Team (20%). While supporting the Service Delivery Team, you will provide remote service assistance using various web-based remote support tools when necessary. While servicing the Field Services Team, you will be interacting with our clients and users at various locations across the city. At sometimes, travel will be required (up to 30 - 40%).

What You'll Do

Receive and respond to service requests for assistance via telephone and email in accordance with each client's Service Level Agreement (SLA)
Responsible for the overall administration of the desktop, laptop, and peripherals at specific location
Process service tickets and assign to appropriate Jolera onsite technicians, or customer-specific internal service resources, as necessary
Conduct on-site problem determination and analysis where required
Maintain service ticket ownership throughout the life of the support incident
Escalate high profile issues to the Service Desk Manager for appropriate handling and routing
Actively monitor all customer systems and services and respond to device-down scenarios
Go on site to support customers or projects that can't be performed remotely as well as routine maintenance
Develop knowledge of multiple systems and processes in order to troubleshoot problems
Perform server updates and reboots during customer-designated service windows
React to onsite outage scenarios as necessary or as assigned by the Service Desk Manager/Field Services Manager
Monitor, record and troubleshoot customer backup status if necessary
Work rotating shifts as scheduled by the Service Desk Manager
Follow all other processes and quality standards as assigned by the Service Desk Manager

Requirements

Qualifications

3‐5 years' experience in a Technical Support role
College diploma or equivalent
Current industry‐relevant certifications (Microsoft, Cisco, VMware, Citrix, Red Hat, etc.) would be an asset
Hands on experience and ability to troubleshoot issues related to) Operating System, DLL, Antivirus, Malware, Spyware, Software Installs, Active Directory, Printers, Mobile Device activation, etc.
Strong knowledge of common client‐side productivity application suites (Microsoft Office Suite, Outlook‐Exchange environments, Adobe Acrobat, etc.)
Basic working knowledge of server‐side applications and technologies, including (but not limited to) Exchange Server, WSUS, Hyper‐V, VMware vSphere, Citrix Xenserver, etc
Basic working knowledge of pro‐consumer computer hardware and software interaction (Application / OS threading, memory swapping, disk storage subsystems, etc.)
Strong written and communication skills; strong interpersonal skills
Strong organizational and planning skills
Physically capable of lifting and carrying packaged computers, monitors, and other equipment
Ability to assume responsibility for multiple concurrent issues, applying appropriate prioritization

Assets

Hands-on Experience with print publishing software
Basic working knowledge of Linux and Unix
Full driver's license, access to a vehicle and/or public transportation
French an asset

Benefits

What We Offer

A competitive salary and benefits package that appreciates your worth.
Perks that make every day a bit more special.
Opportunities for professional growth and development that will push your career to new heights.
Join Jolera and be part of a team that values creativity, drive, and a bit of quirkiness, all while delivering serious results

At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.

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More about this job

Responsibilities

Provide remote and on-site technical support, respond to service requests, manage tickets, and troubleshoot customer hardware, software, and systems. Maintain customer devices and services, perform server updates and routine maintenance, monitor backups, and respond to outages while following service-level agreements and scheduled shifts.

Requirements

Requires 3–5 years of technical support experience, a college diploma or equivalent, and hands-on troubleshooting experience with operating systems, applications, Active Directory, printers, and mobile devices. Candidates should have strong communication and organizational skills, knowledge of common productivity and server technologies, and the ability to carry equipment; relevant industry certifications are an asset.

Skills

Technical Support
Remote Support
Desktop And Laptop Administration
Troubleshooting
Active Directory
Microsoft Office
Exchange
Server Maintenance
Ticket Management
Customer Service
Incident Escalation
Backup Monitoring
Operating Systems
Printer Support
Mobile Device Activation
Communication

Benefits

Competitive Salary
Benefits Package
Professional Growth And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Managed Services
Service-Level Agreement
Technical Support
Remote Support Tools
Service Tickets
Desktop Support
Laptop Support
Operating Systems
Dynamic-Link Libraries
Antivirus
Malware
Spyware
Software Installation
Active Directory
Microsoft Office
Outlook
Exchange Server
Windows Server Update Services
Hyper-V
VMware vSphere
Citrix XenServer
Linux
Unix
Printers
Mobile Device Activation
Backup Monitoring
Server Updates
Microsoft Certifications
Cisco Certifications
Red Hat Certifications

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