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Added 21 mins ago
TR
Social Media Manager
Thomson Reuters
Toronto, ON
- $37 to $42 CAD / hour
- Contract
We're looking for a Social Media Manager to lead end-to-end social campaigns and flagship moments for Thomson Reuters across X, Facebook, YouTube, LinkedIn, Instagram and TikTok.
Added 21 mins ago
FD
Gestionnaire intérimaire, traitement des dons / Interim Manager, Gift Processing
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Montreal, QC
- Temporary
Reporting to the Vice-President, Finance, Data and Compliance, the Interim Manager, Gift Processing is responsible for overseeing the day-to-day activities of the Data Team during the…
Added 36 mins ago
C
Account Manager - Subsurface Technologies Equipment (Western Ontario)
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- Full-time
Cansel is looking for a motivated, customer-focused Account Manager to grow relationships and sales within our utility locating and camera inspection portfolio.
Added 36 mins ago
UG
Area Manager, Ontario
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Bolton, ON · Caledon, Ontario
- Full-time
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Added 36 mins ago
MC
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Added 36 mins ago
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Doorperson/Valet (Part-Time)
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Added 36 mins ago
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Business Development Manager: GTA East
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Vaughan, ON
- Full-time
Business Development Manager: GTA East (Richmond Hill - Trenton)
Added 51 mins ago
GC
Material Analyst I
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Mississauga, ON
- $70,000 to $80,000 CAD / year
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Reporting directly to the Materials Manager, this position is based in Mississauga, Ontario. This position is 100% based in office.
Added 51 mins ago
PA
Sales Manager
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- Full-time
Work with the Marketing Division in executing sales campaigns and community events;
Added 51 mins ago
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Associate Design Strategist
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- Full-time
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Added 51 mins ago
Systems Analyst
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The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 51 mins ago
Speech-Language Pathologist - SLP2126
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Sydney Indian Reserve No. 28A, NS · Sydney, Nova Scotia
…population. The successful candidate reports to the assigned Manager. Schedule to be…
Added 1 hour ago
AC
Manager, Assurance and Accounting
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- Full-time
Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving business and…
Added 1 hour ago
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Commercial Marketing Manager
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- $95,000 to $115,000 CAD / year
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Added 1 hour ago
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Business Development Manager
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- Full-time
Partner with marketing and communications teams to plan events, support outreach activities, deliver strategic presentations, and strengthen brand awareness.
Added 1 hour ago
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Mortgage Specialist
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Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Added 1 hour ago
B
Mortgage Specialist
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Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Added 1 hour ago
BL
Office Services Assistant
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Reporting to the Office Services Manager, this role supports legal professionals and administrative teams across the firm. From deliveries and document production to meeting setup and…
Added 1 hour ago
ME
Assistant General Manager
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- Full-time
The Assistant General Manager plays a key leadership role in supporting the General Manager with the overall operations of Western Canada. This position is responsible for fostering strong…
Added 1 hour ago
D
Business Development Manager | Toronto
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Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 1 hour ago
MF
Event Coordinator
motionball for Special Olympics
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- Full-time
motionball is seeking an Events Coordinator to join our National Office team based in Toronto, Ontario. Reporting to the Manager, Special Events, the individual in this role will be…
Added 1 hour ago
U
SRM Specialist
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- $42,000 to $61,800 USD / year
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Added 1 hour ago
GG
Junior Recruiter
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Support employer branding initiatives, including participation in job fairs, partnerships with educational institutions, networking events, and other talent attraction activities.
Added 1 hour ago
Clinical Administrative Assistant - CAA0526
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Antigonish, NS
…Antigonish. The successful candidate reports to the assigned Manager. Schedule to be determined. The Clinical Administrative Assistant is responsible for providing clerical support services…
Added 2 hours ago
PA
Sales Manager
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Work with the Marketing Division in executing sales campaigns and community events;

Jonas Club Software

Payments Implementation Specialist - Canada

Markham, ON, Canada
Canada - Markham - Ontario, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience in implementation, project coordination, client onboarding, or customer success.
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Details:

Payments Implementation Specialist

Jonas Club

THE COMPANY

Jonas Club Software is an industry leading club-first management platform built exclusively for private and member-driven clubs and designed to be the single source of club truth. Used by thousands of clubs across five continents for more than 35 years, Jonas Club combines hospitality-grade performance with a global team of over 6,000 professionals focused on service, security and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations. Our unified, contextual activity timeline brings reservations, point-of-sale and food and beverage, billing and finance, events, member services and reporting into one secure platform that enables seamless interactions between members, staff and the broader club community.

POSITION

The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients. This role reports to the Manager of Jonas Club Payments and works closely with Project Managers to keep implementations moving and clients set up for long-term success, as well as cross-departmentally with the Sales, Support, Product/Development teams.

The ideal candidate will be extremely self-motivated, collaborative, client-focused, and have a demonstrated ability to set priorities. You have strong project coordination skills, excellent communication abilities, and a solid understanding of payment processing, merchant onboarding, card-present and card-not-present transactions, ACH/EFT processing, payment gateways, hardware deployment, and payment industry best practices.

You'll own each implementation from kickoff through go-live: gathering requirements, configuring the system to match how our clients operate, and coordinating everyone who needs to be involved. You're comfortable being the person clients rely on to keep things on track, and you take pride in a smooth, well-run implementation, able to step in and steer any situation to make that a reality.

JOB RESPONSIBILITIES:

Own each implementation from kickoff through go-live, keeping clubs on track to complete onboarding within our standard timeline
Conduct Pre-Implementation and Implementation kickoff meetings and establish project timelines and milestones.
Act as the primary client contact throughout the onboarding and implementation process.
Coordinate with internal, client, and partner resources to ensure timely project completion.
Create and manage implementation schedules, risks, dependencies, and escalations.
Provide regular project status updates to customers and internal stakeholders.
Facilitate implementation readiness reviews and go-live planning activities.
Coordinate merchant account onboarding and processor setup activities.
Coach clients through the collection, validation, and tracking of required merchant documentation.
Ensure proper configuration of payment processing environments and credentials.
Support Online Payments, PAP, POS, Hotel, and MPOS implementations.
Monitor onboarding progress and proactively address delays or issues.
Coordinate payment integration activities between customers, internal technical teams, and third-party vendors.
Assist clients with gateway configuration, testing, and certification requirements.
Support deployment of payment devices, terminals, and associated hardware.
Facilitate end-to-end testing, validation, and production cutover activities.
Ensure implementation requirements align with documented product capabilities and client expectations.
Build strong working relationships with clients and stakeholders.
Manage implementation-related inquiries and provide timely resolution of issues.
Conduct client training sessions and product walkthroughs as needed.
Ensure clients understand implementation timelines, requirements, and dependencies.
Provide white-glove service during critical implementations and migrations.
Identify implementation risks and proactively develop mitigation plans.
Coordinate resolution of onboarding, integration, funding, settlement, or processor-related issues.
Escalate critical client concerns appropriately while maintaining ownership through resolution.
Partner with Support and Product teams to address implementation challenges.
Document lessons learned and contribute to continuous improvement initiatives.
Maintain detailed implementation documentation and project records.
Develop and update implementation playbooks, procedures, and best practices.
Identify opportunities to improve onboarding efficiency and client experience.
Contribute to implementation metrics, reporting, and operational dashboards.
Participate in recurring reviews of implementation performance and customer feedback.

JOB QUALIFICATIONS:

3+ years of experience in implementation, project coordination, client onboarding, or customer success.
Experience working within the payments, fintech, banking, software, or technology industries.
Strong understanding of payment processing concepts, including credit card processing, ACH/EFT transactions, payment gateways, merchant account onboarding, settlement and funding processes, and payment hardware and terminals.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Ability to manage multiple concurrent projects in a fast-paced environment.
Experience working with CRM, project management, and ticketing systems.
Proficiency with Salesforce and Microsoft Office Suite, including Excel, Teams, Outlook, and PowerPoint.
Experience with payment processors such as Elavon, Worldpay, Shift4, Fiserv, Global Payments, or similar providers.
Familiarity with PCI DSS requirements and payment security best practices.
Experience supporting software integrations, APIs, or payment gateways.
Project management certification (CAPM, PMP, Agile, or similar).
Experience implementing payment solutions within hospitality, club, retail, or SaaS environments.
Knowledge of merchant pricing, interchange, and payment operations.

Business Unit:

Clubhouse Online

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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More about this job

Responsibilities

The Payments Implementation Specialist leads the onboarding and deployment of payment processing solutions for new and existing clients. They manage the entire implementation lifecycle from kickoff to go-live, ensuring system configuration and client readiness.

Requirements

Candidates must have 3+ years of experience in implementation, project coordination, or customer success within the fintech or software industries. A strong understanding of payment processing concepts and project management certification are required.

Skills

Payment processing
Project coordination
Merchant onboarding
Client onboarding
Payment gateways
Hardware deployment
ACH/EFT processing
Salesforce
Microsoft Office Suite
PCI DSS
Software implementation
Technical support
Project management
Stakeholder management
API integration

Visa sponsorship

Not detected in the job text

Keywords

Payments Implementation
Fintech
Merchant Services
Project Management
SaaS
Hospitality
PCI DSS
Salesforce
API
Hardware Deployment
ACH
EFT
Credit Card Processing
Client Success
Onboarding
Technical Integration
Payment Gateways
CAPM
PMP
Agile
Settlement
Funding
Merchant Account
Software Implementation
Customer Support

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