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Added 8 mins ago
MH
Bilingual Legal & Debt Resolution Specialist
Mitsubishi HC Capital Canada
Burlington, ON
- $58,290 to $108,290 CAD / year
- Full-time
…units such as Sales, Asset Management, Customer Support, and Operations to ensure customer service satisfaction, and collaborate on cross-functional projects and…
Added 8 mins ago
BL
Controller
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
…the Controller will oversee the Firm’s day-to-day accounting operations and financial reporting, while providing leadership and guidance to the Accounting…
Added 8 mins ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
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Toronto, ON
- Full-time
Partner with Fraud Strategy, Investigations, and Operations teams to ensure alerting frameworks drive actionable and prioritized investigations.
Added 8 mins ago
S
Assistant Manager, Derivative Settlements Operations, Settlements & Clearing (18-Month Contract GWO)
Scotiabank
Toronto, ON
- Contract
Contributes to the overall success of Derivative Settlements Operations / Settlements and Clearing in Canada ensuring specific individual goals, plans, initiatives are executed / delivered…
Added 8 mins ago
CH
Senior Investment Analyst
Canadian Housing Acquisition Fund
Canada
- Full-time
Added 8 mins ago
S
Sales Account Executive - SAP Academy for Customer Success - Toronto (Hybrid)
SAP
Toronto, ON
- Full-time
Added 8 mins ago
BT
SAP HCM Payroll Functional Lead
BULL TECHNICAL SERVICES LIMITED
Toronto, ON
- Full-time
The Payroll Functional Lead will oversee the conversion and implementation of payroll processing for US and Canada operations in SAP payroll systems. This role requires deep expertise in…
Added 8 mins ago
CA
Accounts Payable Administrator
Cementation Americas
North Bay, ON
- Full-time
Share your voice to improve one-of-a-kind operations
Added 8 mins ago
S
Account Executive - SAP Academy for Customer Success - Montreal (Hybrid)
SAP
Montreal, QC
- Full-time
Added 8 mins ago
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Public Tenders Specialist
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Joliette, QC
- Full-time
Collaborate with sales and operations teams to optimize performance and profitability;
Added 8 mins ago
BP
Capital Markets Internal Auditor
BNP Paribas
Montreal, QC
- Full-time
Added 8 mins ago
TB
Regional Operations Director - Western Canada
The Bolt Supply House Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We are currently seeking and have an immediate opening to fill the position of Regional Operations Director – Western Canada, ideally based out of Edmonton or Calgary, AB.
Added 8 mins ago
EG
Administrative Assistant
Emterra Group
Regina, SK
- Full-time
Emterra Group is seeking an Admin Assistant to support our logistics and operations teams. Responsibilities include preparing shipment documentation, managing purchase orders and vendor…
Added 8 mins ago
CL
Account Manager (Renewals)
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Montreal, QC
- Full-time
Work closely with underwriting and operations to keep deals moving.
Added 8 mins ago
CL
Customer Data Technician (Student Position)
Canada Life
Ottawa, ON
- Full-time
…more than 13 million people across Canada, with additional operations in Europe and the United…
Added 8 mins ago
KA
Childcare Assistant Director- Cy Becker
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AB · Edmonton, AB
- Full-time
…including a Registered Dietician, Fitness & Music Teacher, Operations Support Team, Client Experience & Engagement, and Human…
Added 8 mins ago
S
Executive Assistant, Credit
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Toronto, ON
- Full-time
Oversee daily operations for members of the Credit team, including complex calendar management, scheduling internal and external meetings across time zones, and coordinating with EAs as…
Added 8 mins ago
Regional Operations Director - Western Canada
Source Atlantic Ltd.
Calgary, AB · Edmonton, AB · Saskatoon, SK
We are currently seeking and have an immediate opening to fill the position of Regional Operations Director – Western Canada, ideally based out of Edmonton or Calgary, AB.
Added 8 mins ago
Corporate Actions - Security Master Analyst
SGGG Fund Services Inc.
Vancouver, BC · Toronto, ON
The successful candidate will have a strong understanding of fund operations, attention to detail, and the ability to manage multiple priorities while working collaboratively across teams.
Added 8 mins ago
Service Support Analyst
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Calgary, AB · Milton, ON
…all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and…
Added 8 mins ago
Service Support Analyst
PBS Systems
Calgary, AB
…all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and…
Added 8 mins ago
Logistics - Supervisor, Supply Chain
Mohawk Medbuy Corporation (MMC)
Kingston, ON
Ensures all supply chain strategies and operations are aligned with the MMC and hospital values.
Added 8 mins ago
HA
Sr Trade Compliance Analyst
Honeywell Aerospace
Mississauga, ON
- Full-time
…you will have a significant impact on the company's global operations and success. Your role will involve ensuring compliance with international trade regulations, which is crucial for the…
Added 8 mins ago
FH
Social Worker, Toxic Drug Response and Priority Populations - Surrey
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Surrey, BC
- Full-time
Reporting administratively to the Manager, Clinical Operations and clinically to the Clinical Practice Leader, works within an interdisciplinary team to provide comprehensive services and…
Added 8 mins ago
TF
Office Manager, Underwriting and Client Satisfaction
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Toronto, ON
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Jonas Club Software

Payments Implementation Specialist - Canada

Markham, ON, Canada
Canada - Markham - Ontario, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience in implementation, project coordination, client onboarding, or customer success.
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Details:

Payments Implementation Specialist

Jonas Club

THE COMPANY

Jonas Club Software is an industry leading club-first management platform built exclusively for private and member-driven clubs and designed to be the single source of club truth. Used by thousands of clubs across five continents for more than 35 years, Jonas Club combines hospitality-grade performance with a global team of over 6,000 professionals focused on service, security and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations. Our unified, contextual activity timeline brings reservations, point-of-sale and food and beverage, billing and finance, events, member services and reporting into one secure platform that enables seamless interactions between members, staff and the broader club community.

POSITION

The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients. This role reports to the Manager of Jonas Club Payments and works closely with Project Managers to keep implementations moving and clients set up for long-term success, as well as cross-departmentally with the Sales, Support, Product/Development teams.

The ideal candidate will be extremely self-motivated, collaborative, client-focused, and have a demonstrated ability to set priorities. You have strong project coordination skills, excellent communication abilities, and a solid understanding of payment processing, merchant onboarding, card-present and card-not-present transactions, ACH/EFT processing, payment gateways, hardware deployment, and payment industry best practices.

You'll own each implementation from kickoff through go-live: gathering requirements, configuring the system to match how our clients operate, and coordinating everyone who needs to be involved. You're comfortable being the person clients rely on to keep things on track, and you take pride in a smooth, well-run implementation, able to step in and steer any situation to make that a reality.

JOB RESPONSIBILITIES:

Own each implementation from kickoff through go-live, keeping clubs on track to complete onboarding within our standard timeline
Conduct Pre-Implementation and Implementation kickoff meetings and establish project timelines and milestones.
Act as the primary client contact throughout the onboarding and implementation process.
Coordinate with internal, client, and partner resources to ensure timely project completion.
Create and manage implementation schedules, risks, dependencies, and escalations.
Provide regular project status updates to customers and internal stakeholders.
Facilitate implementation readiness reviews and go-live planning activities.
Coordinate merchant account onboarding and processor setup activities.
Coach clients through the collection, validation, and tracking of required merchant documentation.
Ensure proper configuration of payment processing environments and credentials.
Support Online Payments, PAP, POS, Hotel, and MPOS implementations.
Monitor onboarding progress and proactively address delays or issues.
Coordinate payment integration activities between customers, internal technical teams, and third-party vendors.
Assist clients with gateway configuration, testing, and certification requirements.
Support deployment of payment devices, terminals, and associated hardware.
Facilitate end-to-end testing, validation, and production cutover activities.
Ensure implementation requirements align with documented product capabilities and client expectations.
Build strong working relationships with clients and stakeholders.
Manage implementation-related inquiries and provide timely resolution of issues.
Conduct client training sessions and product walkthroughs as needed.
Ensure clients understand implementation timelines, requirements, and dependencies.
Provide white-glove service during critical implementations and migrations.
Identify implementation risks and proactively develop mitigation plans.
Coordinate resolution of onboarding, integration, funding, settlement, or processor-related issues.
Escalate critical client concerns appropriately while maintaining ownership through resolution.
Partner with Support and Product teams to address implementation challenges.
Document lessons learned and contribute to continuous improvement initiatives.
Maintain detailed implementation documentation and project records.
Develop and update implementation playbooks, procedures, and best practices.
Identify opportunities to improve onboarding efficiency and client experience.
Contribute to implementation metrics, reporting, and operational dashboards.
Participate in recurring reviews of implementation performance and customer feedback.

JOB QUALIFICATIONS:

3+ years of experience in implementation, project coordination, client onboarding, or customer success.
Experience working within the payments, fintech, banking, software, or technology industries.
Strong understanding of payment processing concepts, including credit card processing, ACH/EFT transactions, payment gateways, merchant account onboarding, settlement and funding processes, and payment hardware and terminals.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Ability to manage multiple concurrent projects in a fast-paced environment.
Experience working with CRM, project management, and ticketing systems.
Proficiency with Salesforce and Microsoft Office Suite, including Excel, Teams, Outlook, and PowerPoint.
Experience with payment processors such as Elavon, Worldpay, Shift4, Fiserv, Global Payments, or similar providers.
Familiarity with PCI DSS requirements and payment security best practices.
Experience supporting software integrations, APIs, or payment gateways.
Project management certification (CAPM, PMP, Agile, or similar).
Experience implementing payment solutions within hospitality, club, retail, or SaaS environments.
Knowledge of merchant pricing, interchange, and payment operations.

Business Unit:

Clubhouse Online

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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More about this job

Responsibilities

The Payments Implementation Specialist leads the onboarding and deployment of payment processing solutions for new and existing clients. They manage the entire implementation lifecycle from kickoff to go-live, ensuring system configuration and client readiness.

Requirements

Candidates must have 3+ years of experience in implementation, project coordination, or customer success within the fintech or software industries. A strong understanding of payment processing concepts and project management certification are required.

Skills

Payment processing
Project coordination
Merchant onboarding
Client onboarding
Payment gateways
Hardware deployment
ACH/EFT processing
Salesforce
Microsoft Office Suite
PCI DSS
Software implementation
Technical support
Project management
Stakeholder management
API integration

Visa sponsorship

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Keywords

Payments Implementation
Fintech
Merchant Services
Project Management
SaaS
Hospitality
PCI DSS
Salesforce
API
Hardware Deployment
ACH
EFT
Credit Card Processing
Client Success
Onboarding
Technical Integration
Payment Gateways
CAPM
PMP
Agile
Settlement
Funding
Merchant Account
Software Implementation
Customer Support

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