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Added 13 mins ago
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Corporate law clerk
The Hiring Partner Inc
Kitchener, ON
- From $75,000 CAD / year
- Full-time
- On-site
Added 14 mins ago
SC
Senior Environmental Project Manager
SLR Consulting
Saskatoon, SK
- Full-time
This is a unique opportunity to bring your expertise to a highly engaged team, where your efforts and impact will be recognized and valued immensely. At SLR, your demonstrated initiative…
Added 14 mins ago
IP
Warehouse Associate
Integrated Power Services
Hamilton, ON
- $20 to $22 CAD / hour
- Full-time
…Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and…
Added 14 mins ago
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Restaurant Supervisor
Naturally Pacific Resort
Campbell River, BC
- Full-time
Added 14 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Prince George, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 14 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Slave Lake, AB
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 14 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Labrador City, NL
- Contract
Position Summary...Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout…
Added 14 mins ago
WC
Produce Stocker
Walmart Canada
Campbell River, BC
- Full-time
Position Summary...Working as a Produce Stocker at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. The Produce Stocker delivers excellent…
Added 14 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Campbell River, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 14 mins ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Campbell River, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 14 mins ago
WC
Customer Service Desk Associate
Walmart Canada
Hinton, AB
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 14 mins ago
WC
General Merchandise Associate
Walmart Canada
Campbell River, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 14 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 14 mins ago
WC
(CAN) Customer Service Desk Associate
Walmart Canada
Sussex, NB
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 14 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Camrose, AB
- Full-time
Position Summary...Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout…
Added 14 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 14 mins ago
WS
Senior Talent Acquisition Partner
WildBrain Studios
Vancouver, BC
- Contract
Find a job that let’s your imagination run wild!
Added 14 mins ago
WC
Stock Unloader Associate
Walmart Canada
Richmond Hill, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 14 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
North Vancouver, BC
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 14 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Toronto, ON
- Full-time
Position Summary...Working as a Produce Stocker at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. The Produce Stocker delivers excellent…
Added 14 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Toronto, ON
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 14 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Toronto, ON
- Full-time
Position Summary...Working as a Produce Stocker at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. The Produce Stocker delivers excellent…
Added 14 mins ago
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Business Operations Specialist
Bayer
Calgary, AB · Camrose, AB · Edmonton, AB · Grande Prairie, AB · Leduc, AB · Lethbridge, AB · Medicine Hat, AB · Olds, AB · Peace River, AB · Red Deer, AB · Abbotsford, BC · Chilliwack, BC · Cranbrook, BC · Kamloops, BC · Vancouver, BC · Carman, MB · Headingley, MB · Winnipeg, MB · Guelph, ON · Kingston, ON · Mississauga, ON · Ottawa, ON · Tillsonburg, ON · Toronto, ON · Montreal, QC · Quebec, QC · Sherbrooke, QC · Regina, SK · Saskatoon, SK · Yorkton, SK
- Full-time
This role also provides the opportunity to earn additional performance-based compensation. If performance-based compensation is earned, the total compensation package may provide an…
Added 14 mins ago
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Personal Support Worker Reg PT [RBR PSW D C34 0.40] AgeCare Brant
AgeCare
Burlington, ON · AgeCare Brant Centre
- Part-time
This job posting is for an active, open position, and all applications are reviewed by our team without the use of artificial intelligence (AI). Canadian work experience is not required. If…
Added 14 mins ago
12 Month Contract - EH&S Engineer III
Excelitas Technologies
Mississauga, ON
Perform workplace ergonomics evaluations, safety inspections and on going job hazard analysis.

Jonas Software

Client Experience Specialist

Markham, ON, Canada
Canada - Markham - Ontario, Canada

Expected Salary Range: The expected base salary range for this role is between $70,000 – $80,000 CAD, depending on experience and qualifications Role Type: New Role AI Disclosure: AI may be used during the hiring process. · Full-time

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Job details

Pay: Expected Salary Range: The expected base salary range for this role is between $70,000 – $80,000 CAD, depending on experience and qualifications Role Type: New Role AI Disclosure: AI may be used during the hiring process.
Job type: Full-time
Experience: 3-5+ years of customer support experience preferably in the software industry
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Description:

Compensation & Role Details:

Client Experience Specialist

Jonas Software – Premier Division

Jonas Software is an innovative company seeking a Client Experience star for its SaaS Construction Management Cloud App!

The Jonas workplace is dynamic and empowering and comprised of motivated self-starters who enjoy the thrill of working in a challenging fast-paced, startup environment within a well-established company. Immediately, we are seeking a driven individual who will learn about our business and our product, as well as our clients’ businesses by filling the role of Client Experience Specialist. This is a great opportunity to join a growing team rolling out a brand new product.

JOB RESPONSIBILITIES:

Become the product expert
Troubleshoot and resolve customer issues in a timely manner
Train users over the phone and online meetings on how to complete different tasks using the application
Deliver remarkable customer service through empathy and professionalism
Improve the knowledge base and training materials to help users
Assist with process improvement
Other duties as assigned

JOB QUALIFICATIONS:

3-5+ years of customer support experience preferably in the software industry
Basic accounting knowledge and technical skill
Passionate about providing remarkable customer focused service that makes clients ask for you by name
Superior problem solving skills with the intellectual horsepower to think outside the box to ensure excellent customer service; excellent conflict management skills
Self-motivated with proven ability to “wear multiple hats” and work in a fast paced environment and driven for results
Superior communication (written and verbal) and interpersonal skills in the English language; approachable and a great listener
Technically inclined with the motivation to learn new technologies
Working experience with business or ERP applications would be considered an asset
Well-honed organizational and process management skills; and ability to manage multiple priorities and deadlines
Bachelor’s degree / college diploma
Experience in administrative side of the construction industry and/or supporting ERP/business/accounting applications would be considered an asset

Business Unit:

Premier

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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More about this job

Responsibilities

The Client Experience Specialist will act as a product expert to troubleshoot customer issues and provide training via phone and online meetings. They will also focus on improving knowledge base materials and assisting with overall process improvements.

Requirements

Candidates should have 3-5 years of customer support experience, preferably within the software industry, along with basic accounting and technical skills. A bachelor's degree or college diploma is required, and experience with ERP applications or the construction industry is considered an asset.

Skills

Customer support
Software troubleshooting
Accounting knowledge
Technical skill
Problem solving
Conflict management
Communication
Interpersonal skills
Process management
ERP applications
Training
Construction industry knowledge

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Construction Management
Cloud App
Customer Support
ERP
Accounting
Software Industry
Troubleshooting
Training
Process Improvement
Client Experience
Technical Support
Conflict Management
Communication Skills
Organizational Skills

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