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Added 1 hour ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
Apply a structured, data-driven approach using engineering principles, experimentation and numerical analysis to better understand process behavior and support technical decision making
Added 1 hour ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 1 hour ago
Retention Specialist
Jobber
Remote, Canada
Full-time · Remote
We partner closely with Customer Success, Support, Product, and Billing to surface churn risks, share insights from customer conversations, and continuously improve the overall customer…
Added 2 hours ago
Seamstress
David's Bridal
Toronto, ON · Scarborough, ON
…is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and…
Added 4 hours ago
Staff Engineer
Tali AI
Toronto, ON
Full-time
Product Judgment: You have strong product instincts and use them. On problems that need it, you can define scope, make prioritization calls, and connect technical choices to outcomes…
Added 7 hours ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
Apply a structured, data-driven approach using engineering principles, experimentation and numerical analysis to better understand process behavior and support technical decision making
Added 7 hours ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 7 hours ago
Marketing Journey Developer
BMO
Toronto, ON · YNG
Full-time
Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives.
Added 8 hours ago
Modern Workplace Specialist
MSP OPERATIONAL CORP
Vancouver, BC · Edmonton, AB · Calgary, AB
$120,000 to $135,000 CAD / year
Full-time
As a Specialist (Modern Workplace), you will join the Modern Workplace team where you will be responsible for translating client needs into Microsoft-based technology solutions within our…
Added 10 hours ago
Account Manager - National Programs
JD Sign Group
Cambridge, ON
Full-time
Estimating, Design, Production and Installation bring the specialist expertise needed to deliver. Working from our Cambridge office puts you close to those teams and the work itself.
Added 13 hours ago
Industrial Software Validation|
Husky Technologies
Bolton, ON
Full-time
The Software Validation Specialist plays a key role in our Innovation and Sustainability Team, responsible for developing and executing comprehensive testing strategies to ensure industrial…
Added 13 hours ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
Apply a structured, data-driven approach using engineering principles, experimentation and numerical analysis to better understand process behavior and support technical decision making
Added 13 hours ago
Photo Lab Specialist
London Drugs Limited
Vancouver, BC
$18.25 to $21.58 CAD / hour
Other
You will also have the opportunity to work in the other technical departments such as Photo Electronics and mobile phones. Product knowledge of these two areas would be considered an asset.
Added 13 hours ago
Product Expert
Cabico&co
Coaticook, QC
Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 13 hours ago
Product Expert
Cabico&co
Magog, QC
Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 13 hours ago
Product Expert
Cabico&co
Sherbrooke, QC
Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 14 hours ago
Customer Success Specialist, Entry Level
Jobright.ai
Canada
Full-time
…helps users achieve better job outcomes. The Customer Success Specialist helps customers adopt the product and realize value through onboarding, product education, customer support,…
Added 20 hours ago
Customer Success Specialist, Entry Level
Jobright.ai
Canada
Full-time
…helps users achieve better job outcomes. The Customer Success Specialist helps customers adopt the product and realize value through onboarding, product education, customer support,…
Added 1 day ago
Technical Training Specialist
Engineering Search Firm Inc.
Mississauga, ON
$95,000 to $110,000 CAD / year
Full-time
Our client is seeking an experienced and energetic Technical Training Specialist to develop and deliver comprehensive technical training programs for its hydronic boiler and domestic water…
Added 1 day ago
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Salesforce Partner Canada
Toronto, ON
Full-time
Note: By applying to this posting, recruiters and hiring managers who support multiple verticals across the organization - hiring for both Commercial and Enterprise Account Executives -…
Added 1 day ago
Custom Order Product Specialist/ Engineer - Electrical
Eaton Corporation
Milton, ON
Full-time
The Custom Order Product Specialist/ Engineer supports Canada's largest manufacturing plant by providing timely and accurate engineering drawings, materials information, and product support…
Added 1 day ago
Project Specialist - Security Systems (Capital Projects)
Convergint Technologies Ltd
Mississauga, ON
$70,000 to $90,000 CAD / year
Convergint is looking for a full-time, team-oriented, results-driven Security Project Specialist for our Capital Projects team, to join our amazing culture in our Toronto, ON location. In…
Added 1 day ago
Lead Custom Order Product Specialist / Engineer - Electrical
Eaton Corporation
Milton, ON
Full-time
The Lead Custom Order Product Specialist/ engineer would serve as a technical lead for the plant electrical engineering teams in our Milton manufacturing plants.They will provide timely and…
Added 1 day ago
Configuration Management Specialist
PROVINCIAL AEROSPACE LTD
St. John's, NL · Halifax, NS · Ottawa, ON · Vaughan, ON
Full-time
Manage and maintain the technical configuration baselines for aircraft, mission systems, software, support equipment, and associated technical data across development, modification,…
Added 1 day ago
Contracting Specialist (TruStone Financial)
THE EMPIRE LIFE INS. CO
Burnaby, BC · London, ON · Mississauga, ON
Full-time
Reporting to the Contracting Manager, the Contracting Specialist provides optimal support to advisors with all their day-to-day contracting needs. This role works to build and maintain…

Closed listing

Jonas Software

Implementation Specialist - Jonas Reservations

Markham, ON, Canada
Canada - Markham - Ontario, Canada

Job type: Full-time
Experience: 1-3 years of experience in project coordination, implementation, software training, or a similar client-facing technical role
Posting language: English
Posted: Sep 25, 2026

This opening has closed.

The original listing is kept below for reference.

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Added 1 month ago
Hypercare Program Lead
Private Club Network · Markham, ON, Canada
Added 2 months ago
Hypercare Program Lead
Jonas Software · Markham, ON, Canada

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Implementation Specialist

Jonas Software – Club Division

POSITION

The ideal candidate will be self-motivated, independent, customer focused with the ability to set priorities. The candidate will also be a strong communicator, one who listens, and has patience and composure when dealing with clients and collaboration with colleagues in all areas of our business including software development, professional services, customer support, and sales to help ensure our Client’s needs are being fulfilled.

Project Leadership & Delivery

Lead clients through all stages of the implementation lifecycle: kickoff, requirements gathering, system configuration, testing, training, launch, and handoff to Support
Facilitate and direct all client meetings related to the implementation
Set and manage client expectations around tasks, sign-off stages, and milestone schedules
Coordinate the involvement of cross-functional teams (Sales, Support, and Product/Development) as needed to meet project objectives
Establish and drive project timelines and deliverable schedules, holding both the client and internal team accountable
Record, track, and manage projects using our project management software
Prepare and distribute timely project status reports to internal and external stakeholders
Configure the reservation system(s) to reflect each club's specific policies, scheduling rules, and operational needs
Perform quality assurance review and testing prior to launch to confirm accuracy and functionality

Enhancement Request Management

Own the intake, tracking, and reporting of enhancement requests from clients in implementation and the internal Professional Services team
Coordinate with Product/Development on plans and timelines for submitted requests, documenting progress for accountability and transparency
Maintain a clear feedback loop: proactively update clients and internal teams on request status, planned releases, and relevant release notes

Internal Enablement & Cross-Team Support

Serve as a go-to internal expert on the reservation modules, bridging knowledge gaps between Support and Professional Services
Lead internal knowledge-share sessions and contribute how-to documentation as needed

Qualifications

1-3 years of experience in project coordination, implementation, software training, or a similar client-facing technical role
Independent self-starter; able and eager to dig into a software application and become technically proficient in its full functionality
Establishes and maintains two-way communication to give clear direction and set well-planned, organized objectives
Strong organizational skills: uses resources effectively and arranges information in a useful manner
Strong planning and scoping skills; able to measure performance and evaluate results
Strong priority setting in order to eliminate roadblocks and create focus
Capable of creating processes that drive resource efficiency and managing through systems
Able to write and speak clearly and succinctly across a variety of communication settings
Proven attention to detail and ability to multi-task in a deadline-driven environment
Comfortable in a customer-facing role, with a professional and courteous disposition
Demonstrated experience working effectively in a highly collaborative team setting
Demonstrated experience in creative problem-solving and client relationship management
Working knowledge of Google and Microsoft Office applications

Business Unit:

Jonas Club

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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More about this job

Responsibilities

The Implementation Specialist will lead clients through the full software implementation lifecycle, including configuration, testing, training, and launch. They will also manage project timelines, facilitate client meetings, and coordinate with internal teams to ensure project objectives are met.

Requirements

Candidates must have 1-3 years of experience in project coordination, implementation, or a similar client-facing technical role. Strong organizational, communication, and problem-solving skills are required to manage client expectations and technical configurations effectively.

Skills

Project management
Software implementation
Technical support
System configuration
Quality assurance
Requirements gathering
Training
Communication
Problem-solving
Multi-tasking
Google Workspace
Microsoft Office
Project leadership
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

Implementation Specialist
Project Management
Software Implementation
Client-facing
System Configuration
Quality Assurance
Project Lifecycle
Stakeholder Management
Technical Proficiency
Training
Cross-functional Collaboration
Jonas Software
Hospitality
Project Leadership
Requirement Gathering
Google Workspace
Microsoft Office
Deadline-driven
Problem-solving
Professional Services
Customer Support
Product Development
Scheduling Rules
Operational Needs

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