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Added 1 hour ago
RB
Financial Security Advisor, Insurance
Royal Bank of Canada
Blainville, QC · Boucherville, QC · Brossard, QC · Drummondville, QC · Gatineau, QC · Laval, QC · Levis, QC · Longueuil, QC · Mascouche, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Rimouski, QC · Saint-Constant, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Trois-Rivières, QC · Westmount, QC
- Full-time
…Benefits, & Wealth products enables you to provide valuable solutions to your clients based on their needs. Alongside your own prospecting and networking activity, you are fully supported…
Added 1 hour ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Arnprior, ON · Carleton Place, ON · Cornwall, ON · Kingston, ON · Ottawa, ON · Pembroke, ON
- Full-time
…Benefits, & Wealth products enables you to provide valuable solutions to your clients based on their needs. Alongside your own prospecting and networking activity, you are fully supported…
Added 1 hour ago
RB
Banking Advisor
Royal Bank of Canada
Chandler, QC
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
CC
Sr. Specialist, Relay for Life Youth
Canadian Cancer Society
Toronto, ON
- Full-time
Reporting to Manager of Relay for Life Youth (RFLY), Signature Programs, the Relay for Life Youth Sr. Specialist will assist in leading growth and expansion of Relay for Life Youth by…
Added 2 hours ago
R
Financial Security Advisor, Insurance
RBC
Blainville, QC · Boucherville, QC · Brossard, QC · Drummondville, QC · Gatineau, QC · Laval, QC · Levis, QC · Longueuil, QC · Mascouche, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Rimouski, QC · Saint-Constant, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Trois-Rivières, QC · Westmount, QC
- Full-time
…Benefits, & Wealth products enables you to provide valuable solutions to your clients based on their needs. Alongside your own prospecting and networking activity, you are fully supported…
Added 2 hours ago
R
Insurance Advisor Life, Health & Wealth
RBC
Arnprior, ON · Carleton Place, ON · Cornwall, ON · Kingston, ON · Ottawa, ON · Pembroke, ON
- Full-time
…Benefits, & Wealth products enables you to provide valuable solutions to your clients based on their needs. Alongside your own prospecting and networking activity, you are fully supported…
Added 3 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 3 hours ago
C
Analyste de conformité LBA/FT
CGI
Montreal, QC
- Full-time
Participate in the periodic review of compliance policies and procedures, particularly those related to: Know Your Customer / Know Your Business (KYC/KYB); Identification and verification…
Added 4 hours ago
R
Insurance Advisor - Life, Health & Wealth
RBC
Charlottetown, PE
- Full-time
…Benefits, & Wealth products enables you to provide valuable solutions to your clients based on their needs. Alongside your own prospecting and networking activity, you are fully supported…
Added 5 hours ago
RB
Banking Advisor
Royal Bank of Canada
Hanover, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 5 hours ago
RB
Financial Advisor
Royal Bank of Canada
Moose Jaw, SK
- Full-time
…client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client…
Added 6 hours ago
AA
Aircraft Technical Sales Specialist
Aeropol Aviation Services
Mississauga, ON
- Full-time
…quality-driven aircraft component maintenance, repair and overhaul (MRO) solutions to meet the most demanding standards of the aerospace…
Added 7 hours ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
…practices, and long-term care facilities. Promoting therapeutic solutions for Chronic Migraine, Spasticity, and Movement Disorders, you will help healthcare professionals understand their…
Added 7 hours ago
M
Azure Digital Solution Area Specialist- Oil & Gas
Microsoft
Calgary, AB · Vancouver, BC · Goodwood, ON
- Full-time
…one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest…
Added 7 hours ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
…practices, and long-term care facilities. Promoting therapeutic solutions for Chronic Migraine, Spasticity, and Movement Disorders, you will help healthcare professionals understand their…
Added 7 hours ago
R
Senior On-Site Service Specialist, Hospitality
Ricoh
Montreal, QC
- Full-time
Added 7 hours ago
RB
Banking Advisor
Royal Bank of Canada
Whitecourt, AB
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 7 hours ago
RB
Mortgage Specialist Assistant
Royal Bank of Canada
Toronto, ON
- Full-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 8 hours ago
V
Freelance In-Person Event Specialist - Toronto, Canada
Visit.org
Toronto, ON
- Temporary
Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, Toronto, Canada to help us manage the logistics of an upcoming in-person event, which will be…
Added 8 hours ago
R
Banking Advisor
RBC
Hanover, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 9 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 9 hours ago
EI
Product Specialist (QC) - 12 month contract
Echelon Insurance
Quebec, QC
- Contract
Added 9 hours ago
SO
Talent Acquisition & HR Specialist
Source Office Furniture & Systems Ltd.
Burnaby, BC
- Contract
At Source Office Furniture, we're looking for a Talent Acquisition & HR Specialist to join our Burnaby headquarters for a 12-month maternity leave contract.
Added 10 hours ago
R
Financial Advisor
RBC
Moose Jaw, SK
- Full-time
…client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client…
Added 10 hours ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot Canada
Brooklin, ON
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…

Jonas Software

Payments Implementation Specialist - Canada

Markham, ON, Canada
Canada - Markham - Ontario, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience in implementation, project coordination, client onboarding, or customer success.
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description:

Payments Implementation Specialist

Jonas Club

THE COMPANY

Jonas Club Software is an industry leading club-first management platform built exclusively for private and member-driven clubs and designed to be the single source of club truth. Used by thousands of clubs across five continents for more than 35 years, Jonas Club combines hospitality-grade performance with a global team of over 6,000 professionals focused on service, security and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations. Our unified, contextual activity timeline brings reservations, point-of-sale and food and beverage, billing and finance, events, member services and reporting into one secure platform that enables seamless interactions between members, staff and the broader club community.

POSITION

The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients. This role reports to the Manager of Jonas Club Payments and works closely with Project Managers to keep implementations moving and clients set up for long-term success, as well as cross-departmentally with the Sales, Support, Product/Development teams.

The ideal candidate will be extremely self-motivated, collaborative, client-focused, and have a demonstrated ability to set priorities. You have strong project coordination skills, excellent communication abilities, and a solid understanding of payment processing, merchant onboarding, card-present and card-not-present transactions, ACH/EFT processing, payment gateways, hardware deployment, and payment industry best practices.

You'll own each implementation from kickoff through go-live: gathering requirements, configuring the system to match how our clients operate, and coordinating everyone who needs to be involved. You're comfortable being the person clients rely on to keep things on track, and you take pride in a smooth, well-run implementation, able to step in and steer any situation to make that a reality.

JOB RESPONSIBILITIES:

Own each implementation from kickoff through go-live, keeping clubs on track to complete onboarding within our standard timeline
Conduct Pre-Implementation and Implementation kickoff meetings and establish project timelines and milestones.
Act as the primary client contact throughout the onboarding and implementation process.
Coordinate with internal, client, and partner resources to ensure timely project completion.
Create and manage implementation schedules, risks, dependencies, and escalations.
Provide regular project status updates to customers and internal stakeholders.
Facilitate implementation readiness reviews and go-live planning activities.
Coordinate merchant account onboarding and processor setup activities.
Coach clients through the collection, validation, and tracking of required merchant documentation.
Ensure proper configuration of payment processing environments and credentials.
Support Online Payments, PAP, POS, Hotel, and MPOS implementations.
Monitor onboarding progress and proactively address delays or issues.
Coordinate payment integration activities between customers, internal technical teams, and third-party vendors.
Assist clients with gateway configuration, testing, and certification requirements.
Support deployment of payment devices, terminals, and associated hardware.
Facilitate end-to-end testing, validation, and production cutover activities.
Ensure implementation requirements align with documented product capabilities and client expectations.
Build strong working relationships with clients and stakeholders.
Manage implementation-related inquiries and provide timely resolution of issues.
Conduct client training sessions and product walkthroughs as needed.
Ensure clients understand implementation timelines, requirements, and dependencies.
Provide white-glove service during critical implementations and migrations.
Identify implementation risks and proactively develop mitigation plans.
Coordinate resolution of onboarding, integration, funding, settlement, or processor-related issues.
Escalate critical client concerns appropriately while maintaining ownership through resolution.
Partner with Support and Product teams to address implementation challenges.
Document lessons learned and contribute to continuous improvement initiatives.
Maintain detailed implementation documentation and project records.
Develop and update implementation playbooks, procedures, and best practices.
Identify opportunities to improve onboarding efficiency and client experience.
Contribute to implementation metrics, reporting, and operational dashboards.
Participate in recurring reviews of implementation performance and customer feedback.

JOB QUALIFICATIONS:

3+ years of experience in implementation, project coordination, client onboarding, or customer success.
Experience working within the payments, fintech, banking, software, or technology industries.
Strong understanding of payment processing concepts, including credit card processing, ACH/EFT transactions, payment gateways, merchant account onboarding, settlement and funding processes, and payment hardware and terminals.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Ability to manage multiple concurrent projects in a fast-paced environment.
Experience working with CRM, project management, and ticketing systems.
Proficiency with Salesforce and Microsoft Office Suite, including Excel, Teams, Outlook, and PowerPoint.
Experience with payment processors such as Elavon, Worldpay, Shift4, Fiserv, Global Payments, or similar providers.
Familiarity with PCI DSS requirements and payment security best practices.
Experience supporting software integrations, APIs, or payment gateways.
Project management certification (CAPM, PMP, Agile, or similar).
Experience implementing payment solutions within hospitality, club, retail, or SaaS environments.
Knowledge of merchant pricing, interchange, and payment operations.

Business Unit:

Clubhouse Online

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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More about this job

Responsibilities

The Payments Implementation Specialist leads the end-to-end onboarding and deployment of payment solutions for new and existing clients. They act as the primary point of contact, managing project timelines, system configurations, and cross-departmental coordination to ensure successful go-lives.

Requirements

Candidates must have 3+ years of experience in implementation, project coordination, or customer success within the fintech or software industries. A strong understanding of payment processing concepts, merchant onboarding, and proficiency with project management tools is required.

Skills

Payment processing
Project coordination
Merchant onboarding
Client success
Salesforce
Payment gateways
ACH/EFT processing
Hardware deployment
PCI DSS
Technical implementation
Stakeholder management
Software integration
Project management
API
Customer training

Visa sponsorship

Not detected in the job text

Keywords

Payments
Fintech
Implementation
Project Management
Merchant Onboarding
Salesforce
PCI DSS
API
Software
Hospitality
SaaS
ACH
EFT
Payment Gateways
Hardware Deployment
Client Success
Stakeholder Management
Technical Support
Integration
Project Coordination
Business Analysis
Customer Training
Operational Dashboards
Risk Mitigation
Certification
Merchant Pricing
Interchange
Payment Operations
Jonas Club Software
Constellation Software

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