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Added 4 mins ago
DC
Mechanical Program Manager
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $110,000 to $123,000 CAD / year
- Full-time
The Mechanical Project Manager is responsible for planning, coordinating, and driving the execution of mechanical hardware projects from concept through product release and into the…
Added 4 mins ago
JC
Assistant Manager
JYSK Canada
Mississauga, ON
- $43,000 to $48,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 4 mins ago
RS
Office Cleaner (part-time)
Red Sun Farms
Kingsville, ON
- Part-time
…retailer, and consumer; allowing us to develop an exceptional product and an exemplary level of customer service from all our locations, 365 days per…
Added 4 mins ago
RB
Trade Sales Planning Manager
Red Bull
Toronto, ON
- Full-time
The Sr. Manager, Trade Sales Planning will have end-to-end ownership of Trade Sales Planning, Forecasting and Insights for Red Bull Canada, setting the national Trade Sales outlook across…
Added 4 mins ago
RB
Account Sales Manager
Red Bull
Thunder Bay, ON
- Full-time
Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You…
Added 4 mins ago
RA
Product Management Specialist – Medium Voltage
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- $63,600 to $79,500 CAD / year
- Full-time
As a Product Management Specialist at Rockwell Automation, you will support the development and execution of product and marketing strategies for our Medium Voltage Drive products with…
Added 4 mins ago
Retail Territory Sales Representative - Barrie South
Molson Coors
Barrie, ON
…Commercial team. This position reports to the District Sales Manager, and is responsible for achieving volume and distribution targets for our continued success in the…
Added 4 mins ago
Gestionnaire senior de l'engagement | Sr Engagement Manager, Services professionnels du secteur public | Public Sector Professional Services
Amazon
Montreal, QC
We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to…
Added 4 mins ago
WC
On-Site Solutions Associate - Canada
White Cap
Brampton, ON
- Full-time
Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
Added 19 mins ago
T
Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
We are seeking a customer-centric Customer Success Manager with strong organizational and communication skills to join our growing B2B team. This is not a sales role - the focus is the…
Added 19 mins ago
CL
General Manager - Secure Destruction Recycling Facility
Clean Lifecycle Network (CLN)
Ancaster, ON
- Full-time
CLN is seeking an experienced General Manager to lead the day-to-day operation of a secure destruction and materials recovery facility in Hamilton, Ontario. This is a hands-on, site-based…
Added 19 mins ago
TH
Tool Rental Sales Part Time - LONDON N
The Home Depot Canada
London, ON
- Part-time
…assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire…
Added 19 mins ago
TH
Receiving Associate Full-Time - 7244 Huntsville
The Home Depot Canada
Huntsville, ON
- Full-time
…role must be able to use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality…
Added 19 mins ago
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Digital Experience & Customer Marketing Specialist
Superior Propane
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Reporting to the Senior Marketing Manager, Brand and Communications, the Digital Experience & Customer Marketing Specialist executes and optimizes customer-facing digital experiences and…
Added 19 mins ago
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Order Picker Part Time - LONDON N
The Home Depot Canada
London, ON
- Part-time
Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.
Added 19 mins ago
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Receiving Associate Associate Full Time - 7119 Skyview
The Home Depot Canada
AB · Edmonton, AB
- Full-time
…role must be able to use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality…
Added 19 mins ago
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Tool Rental Sales Associate - Part Time (Collingwood)
The Home Depot Canada
Collingwood, ON
- Part-time
…assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire…
Added 19 mins ago
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Overnight Freight Part Time (ORANGEVILLE)
The Home Depot Canada
Orangeville, ON
- Part-time
Communicating with other freight team members to ensure all product is stocked in the proper area.
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Overnight Freight Associate Part-Time - SARNIA
The Home Depot Canada
Sarnia, ON
- Part-time
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Receiving Associate Full-Time - 7222 Fort Saskatchewan
The Home Depot Canada
Fort Saskatchewan, AB
- Full-time
…role must be able to use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality…
Added 19 mins ago
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Customer Experience Associate
TD
Brampton, ON
- Part-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 19 mins ago
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Personal Banking Associate
TD
Dauphin, MB
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 19 mins ago
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Personal Banking Associate Trainee - Korean Language Skills Considered an Asset
TD
Coquitlam, BC
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 19 mins ago
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Business Intelligence and Reporting Analyst
TD
Toronto, ON · Montreal, QC
- Full-time
Added 19 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…

Jonas Software

Payments Implementation Specialist - Canada

Markham, ON, Canada
Canada - Markham - Ontario, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience in implementation, project coordination, client onboarding, or customer success.
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description:

Payments Implementation Specialist

Jonas Club

THE COMPANY

Jonas Club Software is an industry leading club-first management platform built exclusively for private and member-driven clubs and designed to be the single source of club truth. Used by thousands of clubs across five continents for more than 35 years, Jonas Club combines hospitality-grade performance with a global team of over 6,000 professionals focused on service, security and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations. Our unified, contextual activity timeline brings reservations, point-of-sale and food and beverage, billing and finance, events, member services and reporting into one secure platform that enables seamless interactions between members, staff and the broader club community.

POSITION

The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients. This role reports to the Manager of Jonas Club Payments and works closely with Project Managers to keep implementations moving and clients set up for long-term success, as well as cross-departmentally with the Sales, Support, Product/Development teams.

The ideal candidate will be extremely self-motivated, collaborative, client-focused, and have a demonstrated ability to set priorities. You have strong project coordination skills, excellent communication abilities, and a solid understanding of payment processing, merchant onboarding, card-present and card-not-present transactions, ACH/EFT processing, payment gateways, hardware deployment, and payment industry best practices.

You'll own each implementation from kickoff through go-live: gathering requirements, configuring the system to match how our clients operate, and coordinating everyone who needs to be involved. You're comfortable being the person clients rely on to keep things on track, and you take pride in a smooth, well-run implementation, able to step in and steer any situation to make that a reality.

JOB RESPONSIBILITIES:

Own each implementation from kickoff through go-live, keeping clubs on track to complete onboarding within our standard timeline
Conduct Pre-Implementation and Implementation kickoff meetings and establish project timelines and milestones.
Act as the primary client contact throughout the onboarding and implementation process.
Coordinate with internal, client, and partner resources to ensure timely project completion.
Create and manage implementation schedules, risks, dependencies, and escalations.
Provide regular project status updates to customers and internal stakeholders.
Facilitate implementation readiness reviews and go-live planning activities.
Coordinate merchant account onboarding and processor setup activities.
Coach clients through the collection, validation, and tracking of required merchant documentation.
Ensure proper configuration of payment processing environments and credentials.
Support Online Payments, PAP, POS, Hotel, and MPOS implementations.
Monitor onboarding progress and proactively address delays or issues.
Coordinate payment integration activities between customers, internal technical teams, and third-party vendors.
Assist clients with gateway configuration, testing, and certification requirements.
Support deployment of payment devices, terminals, and associated hardware.
Facilitate end-to-end testing, validation, and production cutover activities.
Ensure implementation requirements align with documented product capabilities and client expectations.
Build strong working relationships with clients and stakeholders.
Manage implementation-related inquiries and provide timely resolution of issues.
Conduct client training sessions and product walkthroughs as needed.
Ensure clients understand implementation timelines, requirements, and dependencies.
Provide white-glove service during critical implementations and migrations.
Identify implementation risks and proactively develop mitigation plans.
Coordinate resolution of onboarding, integration, funding, settlement, or processor-related issues.
Escalate critical client concerns appropriately while maintaining ownership through resolution.
Partner with Support and Product teams to address implementation challenges.
Document lessons learned and contribute to continuous improvement initiatives.
Maintain detailed implementation documentation and project records.
Develop and update implementation playbooks, procedures, and best practices.
Identify opportunities to improve onboarding efficiency and client experience.
Contribute to implementation metrics, reporting, and operational dashboards.
Participate in recurring reviews of implementation performance and customer feedback.

JOB QUALIFICATIONS:

3+ years of experience in implementation, project coordination, client onboarding, or customer success.
Experience working within the payments, fintech, banking, software, or technology industries.
Strong understanding of payment processing concepts, including credit card processing, ACH/EFT transactions, payment gateways, merchant account onboarding, settlement and funding processes, and payment hardware and terminals.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Ability to manage multiple concurrent projects in a fast-paced environment.
Experience working with CRM, project management, and ticketing systems.
Proficiency with Salesforce and Microsoft Office Suite, including Excel, Teams, Outlook, and PowerPoint.
Experience with payment processors such as Elavon, Worldpay, Shift4, Fiserv, Global Payments, or similar providers.
Familiarity with PCI DSS requirements and payment security best practices.
Experience supporting software integrations, APIs, or payment gateways.
Project management certification (CAPM, PMP, Agile, or similar).
Experience implementing payment solutions within hospitality, club, retail, or SaaS environments.
Knowledge of merchant pricing, interchange, and payment operations.

Business Unit:

Clubhouse Online

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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More about this job

Responsibilities

The Payments Implementation Specialist leads the end-to-end onboarding and deployment of payment solutions for new and existing clients. They act as the primary point of contact, managing project timelines, system configurations, and cross-departmental coordination to ensure successful go-lives.

Requirements

Candidates must have 3+ years of experience in implementation, project coordination, or customer success within the fintech or software industries. A strong understanding of payment processing concepts, merchant onboarding, and proficiency with project management tools is required.

Skills

Payment processing
Project coordination
Merchant onboarding
Client success
Salesforce
Payment gateways
ACH/EFT processing
Hardware deployment
PCI DSS
Technical implementation
Stakeholder management
Software integration
Project management
API
Customer training

Visa sponsorship

Not detected in the job text

Keywords

Payments
Fintech
Implementation
Project Management
Merchant Onboarding
Salesforce
PCI DSS
API
Software
Hospitality
SaaS
ACH
EFT
Payment Gateways
Hardware Deployment
Client Success
Stakeholder Management
Technical Support
Integration
Project Coordination
Business Analysis
Customer Training
Operational Dashboards
Risk Mitigation
Certification
Merchant Pricing
Interchange
Payment Operations
Jonas Club Software
Constellation Software

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