Find work in Canada.

543,960 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
SH
Manager, Analytics, Revenue, and Software Development
Scarborough Health Network
EO Head Office
- Full-time
Oversee the development and operation of the regional advanced data platform on Microsoft Fabric, including lakehouse and data model design, data pipelines, integration of Clarity and…
Added 8 mins ago
G
Développeur(euse) logiciel / Software Developer - Edge Platform (Edge OS)
Genetec
Quebec, QC
- Full-time
We are looking for a Software Developer to help build the next generation of Genetec Edge OS, our operating system for edge appliances, and its remote management ecosystem. You'll be part…
Added 23 mins ago
Workplace Services LeadWest/Canada
WPP
Toronto, ON
…company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational…
Added 23 mins ago
7
Senior Performance Marketing Manager
7shifts
Remote, Canada
- $100,000 to $150,000 CAD / year
- Full-time
- Remote
7shifts is an HR platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in…
Added 23 mins ago
N
Senior Staff Software Engineer - Money Boxes
Nubank
Toronto, ON
- Full-time
Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower…
Added 23 mins ago
L
QA Test Engineer, Industrial
Litmus
Remote, Canada
- Full-time
- Remote
…real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest…
Added 38 mins ago
K
Senior Business Analyst
Klick
Toronto, ON
- Full-time
Support solution design sessions by documenting workflows, campaign journeys, data needs, platform considerations, and operational impacts for marketing technology initiatives.
Added 38 mins ago
TG
Production Manager
Trench Group GmbH
Pickering, ON
- $115,000 to $150,000 CAD / year
engineering and innovation, we enable society to harness the power of
Added 38 mins ago
AR
Senior Financial/Compensation Analyst (16 month) Temp
Acrisure Re
Toronto, ON
- $70,000 to $110,000 CAD / year
- Full-time
…function. A key focus will be the integration of a new FP&A platform to enhance reporting capabilities across Acrisure…
Added 1 hour ago
CI
Analyst, Business Systems
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
3 to 5 years of experience as a Business Systems Analyst, Functional Consultant, Power Platform Consultant, or similar role
Added 1 hour ago
FE
Applied AI Engineer – Agents & Automation
Future Electronics
Kirkland, QC
- Full-time
Added 1 hour ago
PC
Vice President of Sales
Phoenix Contact Canada
Milton, ON
- Full-time
…Phoenix Contact Canada’s four core businesses: Automation, Power Reliability, Cabinet Efficiency and Connectivity to broader customer challenges and…
Added 1 hour ago
DI
Director, Business Development
DistillerSR Inc.
Remote, Canada
- Full-time
- Remote
…leading AI-enabled workflow automation and evidence management platform for streamlining the production of critical literature-based health research. DistillerSR is used by 80% of the top…
Added 1 hour ago
MC
Financial Services Representative - Full Time - 12 Month Contract
Meridian Credit Union
Barrie, ON
- $50,000 to $53,000 CAD / year
- Full-time
Added 1 hour ago
MC
Branch Manager II - Ancaster
Meridian Credit Union
Hamilton, ON · Ancaster, ON
- $90,000 to $94,000 CAD / year
- Full-time
Added 1 hour ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Penetanguishene, ON
- $45,000 to $49,000 CAD / year
- Part-time
Added 1 hour ago
ZS
Microsoft Dynamics Consultant
Zodiac Solutions, Inc
Toronto, ON
- Full-time
A Microsoft Dynamics 365 Cloud Developer is responsible for implementing solutions using the Dynamics 365 Saas platform to support business processes and improve operational efficiency. The…
Added 1 hour ago
S
Manager, Product, Pricing & Integrations Operations
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…with a clear split of responsibility between Prod Ops and the Platform team. Build an M&A licensing playbook for bringing acquired-company user licensing into our…
Added 1 hour ago
S
Sector Design Deputy Manager – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
…design elements, including utilities railway track, traction power/OCS, signaling/ETCS, telecoms, and other…
Added 1 hour ago
S
Technical Coordinator (Civil Engineering profiles) – ALTO project/Cadence
SYSTRA
Montreal, QC
- Full-time
Utility and infrastructure interactions, such as power supply systems, signaling, drainage, and road/railway geometry interfaces to ensure seamless integration and operational efficiency.
Added 1 hour ago
C
Project Analyst Co-op- Winter 2027
CIBC
Toronto, ON
- Full-time
You’ll join CIBC’s Enterprise Project Office (EPO), part of the Planning, Analytics and Platform team, where we support enterprise project and portfolio management through data, insights,…
Added 1 hour ago
AP
Medical Education Lead
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform to connect, work at pace…
Added 1 hour ago
T
Hydro Technologist (Temporary 6-Month)
TransAlta
Cochrane, AB
- Temporary
We believe in the power of purpose, the strength of collaboration, and the value of continuous learning. If you’re ready to make a real impact in a dynamic industry, you bring the energy -…
Added 2 hours ago
MC
Financial Services Representative - Contract
Meridian Credit Union
ON · Maple, ON
- $50,000 to $53,000 CAD / year
- Full-time
Added 2 hours ago
T
Technology Manager
Takeaway
ON
- Full-time
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience.

Jonas Software

Product Support Technical Specialist

Markham, ON, Canada
Canada - Markham - Ontario, Canada

Expected Salary Range: The expected base salary range for this role is between $60,000 - $70,000 CAD, depending on experience and qualifications · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Expected Salary Range: The expected base salary range for this role is between $60,000 - $70,000 CAD, depending on experience and qualifications
Job type: Full-time
Experience: 3-5+ years of experience in a Tier 2 or advanced technical support role
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description:

Product Support Technical Specialist

Club Division

Markham, Ontario (Hybrid in office every Tuesday and Thursday)

Compensation & Role Details:

Expected Salary Range: The expected base salary range for this role is between $60,000 - $70,000 CAD, depending on experience and qualifications

Role Type: Backfill Role

AI Disclosure: AI may be used during the hiring process.

THE COMPANY

Gary Jonas Computing Ltd was established in September 1990 with a mandate to be a client-oriented and technology-driven software application company with industry-related professionals. Jonas Software is the leading provider of enterprise management software solutions to the Private and Semi-private Club, Foodservices, Construction, Metal Service Centers, Moving & Storage and Attractions & Leisure, Fitness & Sports industries. Within these independent vertical markets, Jonas boasts 12 distinct brands, all of which are respected and longstanding leaders within their own domain.

Jonas is a member of the Constellation family of companies. Constellation companies are leading developers of technology solutions for vertical markets in North America, Europe and Australia. CSI was winner of the prestigious “Canada’s 50 Best Managed Companies” award 2005 and in May 2006 became a publicly traded company on the Toronto Stock Exchange (ticker CSU). CSI group employees have the opportunity to move throughout the group, developing specialized skills and experience.

Jonas’ vision is to be the branded global leader across the aforementioned seven vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of Software for Life and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 8000 customers worldwide in 15 countries. Jonas employs hundreds of skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices in the United States, the United Kingdom, and the Caribbean. With the talents of Jonas employees spanning the globe, Jonas is proud to avail cost-effective training and consulting services to our entire client base.

THE POSITION

We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in complex environments, excels at root-cause analysis, and takes ownership of high-impact client issues.

You will act as a technical escalation point for Tier 1, a key partner to Engineering and Product, and a hands-on contributor to system reliability and customer retention.

RESPONSIBILITIES

Reporting to the Technical Product Support Team Lead, you will:

Own the investigation and resolution of Tier 2 escalated technical issues, including:

Complex software defects

Database-related issues

Networking and server environments

Permissions, integrations, and installations

Perform advanced SQL scripting, query development, data validation, and corrections

Analyze system logs and trace software behavior to determine root cause

Serve as a technical escalation resource for Tier 1 Support

Partner closely with Product, Engineering, and Implementation teams to resolve systemic issues

Document findings, known issues, workarounds, and permanent fixes

Proactively identify recurring issues and process improvements

Deliver calm, professional client communication during critical incidents

Contribute to software testing, quality audits, and release validation

Participate in and help strengthen the after-hours escalation rotation

Role-model best practices in technical troubleshooting, ownership, and customer advocacy

Provide after-hours on-call support on a rotating basis

QUALIFICATIONS

3-5+ years of experience in a Tier 2 or advanced technical support role

Strong working knowledge of:

SQL, relational databases, and data structures

Networking environments (Citrix, Terminal Services, virtual servers)

Windows 11 and Windows Server operating systems

Proven success handling high-severity escalations and complex defect scenarios

Advanced diagnostic, analytical, and root-cause analysis skills

Excellent written and verbal communication with both technical and non-technical audiences

Ability to prioritize effectively in a fast-paced, high-accountability environment

Strong documentation habits and attention to detail

A mindset of ownership, learning, and continuous improvement

Nice-to-Have Assets

Experience with ProvideX programming or similar programming languages

Background supporting accounting-based, hospitality, or club management software

Exposure to golf club, hospitality, or private club operations

Computer Science or Networking education/certification

Why Join Jonas?

Be part of a stable, publicly traded global software organization

Work on mission-critical platforms that power private clubs and hospitality brands worldwide

Play a direct role in customer experience, platform stability, and product quality

Partner with deeply experienced engineering, product, and support leadership teams

Build a long-term career within Constellation Software’s global portfolio

Business Unit:

Jonas Club

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

Apply About employer

More about this job

Responsibilities

The specialist will own the investigation and resolution of Tier 2 escalated technical issues, including database, networking, and software defects. They will also serve as a technical escalation resource for Tier 1 support and collaborate with engineering teams to resolve systemic issues.

Requirements

Candidates must have 3-5+ years of experience in a Tier 2 or advanced technical support role with strong knowledge of SQL and networking environments. Excellent analytical skills and the ability to communicate effectively with both technical and non-technical audiences are required.

Skills

SQL
Technical support
Root-cause analysis
Database management
Networking
Windows 11
Windows Server
Citrix
Terminal Services
Data validation
Software troubleshooting
System logs
Customer communication
Documentation
Incident management

Visa sponsorship

Not detected in the job text

Keywords

Product Support
Technical Specialist
SQL
Relational Databases
Networking
Citrix
Terminal Services
Virtual Servers
Windows 11
Windows Server
Root-cause Analysis
Software Defects
Data Validation
System Logs
Tier 2 Support
Escalation Management
ProvideX
Accounting Software
Hospitality Software
Club Management
Quality Audits
Release Validation
Technical Troubleshooting
Customer Retention

Report this job