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Added 17 mins ago
Planner/Scheduler
Worley
AB · Alberta, Canada
Full-time
…development of Level 4 resource loaded schedule using 3D model, Engineering work packages, Drawings and estimating information. The Planner/Scheduler will provide detailed time analysis to…
Added 17 mins ago
Planner/Scheduler
Worley
AB · Edmonton, AB
Full-time
…development of Level 4 resource loaded schedule using 3D model, Engineering work packages, Drawings and estimating information. The Planner/Scheduler will provide detailed time analysis to…
Added 32 mins ago
SENIOR TECHNICAL SUPPORT MANAGER (AV)
Design Electronics
Niagara Falls, ON
Full-time
Comparable Job Titles: Technical Support Specialist, Advanced Remote Support Specalist, or Technical Manager
Added 32 mins ago
Senior Procurement Specialist
Worley
AB · Edmonton, AB
Full-time
Worley Canada Construction is seeking a Senior Procurement Specialist to lead procurement activities across complex project scopes, including engineered equipment, bulk permanent materials,…
Added 32 mins ago
Spécialiste principal·e, Qualité – Dispositifs médicaux / Senior Quality Specialist, Medical Devices
Jubilant Pharma Limited
Montreal, QC
Full-time
The Senior Quality Specialist, Medical Devices supports and maintains a quality management system that complies with applicable medical device regulations. This role serves as a subject…
Added 32 mins ago
Pre-sales Specialist (SaaS)
JobsMedia.io
Montreal, QC
Full-time
Our client, a technology company recognized for its innovative SaaS solutions, is looking for a pre-sales specialist to support its sales team in demonstrating the technical value of its…
Added 32 mins ago
Protection and Control Specialist
Utilities Kingston
Kingston, ON
$42.58 to $53.32 CAD / hour
Full-time
The Protection and Control Specialist is responsible for supporting the safe, reliable, and efficient operation of electrical power systems by assisting with the design, configuration,…
Added 32 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Create and maintain project documentation, including business requirements, functional specifications, process flows, use cases, test cases, and other project artifacts throughout the…
Added 34 mins ago
Community Manager
OLIVER Agency - North America
Toronto, ON
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over…
Added 48 mins ago
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
Full-time
Title: Advanced Applications Blow Molding Specialist
Added 48 mins ago
Intermediate Measurement Specialist
Blue Chip MRC - Field Services - Controls
Grande Prairie, AB
Full-time
The Intermediate Measurement Specialist provides technical measurement, regulatory,
Added 48 mins ago
Instructional Design Specialist
Javelin Venture Partners
ON · Ontario, Canada
Full-time
…You'll partner closely with subject matter experts (SMEs), project managers, and frontline leaders to conduct needs analysis, outline learning objectives, and build scalable learning…
Added 1 hour ago
Spécialiste du cycle de vie du matériel – Avionique (AVS) (Gatineau)/Life Cycle Materiel Specialist – Avionics Specialty (AVS)
Textron
Gatineau, QC
Full-time
Added 1 hour ago
Spécialiste de projet – ingénierie - PLVG / Project Specialist – Engineering - GLLE
Textron
Mirabel, QC
Full-time
As part of the Military Aircraft Upgrades Engineering team for the CH146 Griffon, the project specialist is responsible for technical projects from conception to completion and is…
Added 1 hour ago
Building Science and Specifications Specialist
EXP
NB · Halifax, NB
Full-time
…architects, engineers, technologists, contract administrators, and project managers across New Brunswick. You will provide technical leadership, mentor developing staff, strengthen office…
Added 1 hour ago
Partner Success & Sales Enablement Specialist
Avomind
Remote, Canada
Remote
The Partner Success and Sales Enablement Specialist plays a key role in ensuring our partners are equipped with the knowledge, resources, and support they need to successfully sell, deploy,…
Added 1 hour ago
Specialist, Information Management
Aecon
Toronto, ON
The Information Management Specialist will support the delivery of a portfolio of large-scale rail infrastructure projects under an Alliance model. This role focuses on implementing and…
Added 1 hour ago
Sr. Procurement Specialist
Aecon
Toronto, ON
Collaborate closely with engineering, construction, commercial, legal, and finance teams to ensure alignment and successful project outcomes.
Added 1 hour ago
SAP Success Plan Manager – Specialist
SAP IT Business Systeme
Calgary, AB
$99,900 to $217,300 CAD / year
Full-time
Demonstrated Core AI Skills: Agentic AI, Context Engineering, AI-Assisted Automation, AI Adoption Capability, and AI Output Quality Assurance, assessed via a Codility take-home assignment.
Added 1 hour ago
Principal Defence Systems Engineer
SkyWatch
Ottawa, ON
Full-time
…platform. Whether you are an individual purchasing data for a project, a business seeking to store and share geospatial data, a GIS specialist in need of imagery for maps or workflows, a…
Added 1 hour ago
Principal Platform Engineer
SkyWatch
Remote, Canada
Full-time · Remote
…platform. Whether you are an individual purchasing data for a project, a business seeking to store and share geospatial data, a GIS specialist in need of imagery for maps or workflows, a…
Added 1 hour ago
Proposal Specialist (Government)
Geotab
Waterloo, ON
Full-time
…our growth and deliver results! Geotab is seeking a Proposal Specialist with at least five years of proposal support of proposal management experience, preferable in the SaaS or technology…
Added 2 hours ago
Systems Testing/QA Specialist – Senior - RQ11510
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking an experienced Systems Testing/QA Specialist – Senior to support the Ministry of Public and Business Service Delivery and Procurement on a large-scale enterprise IT…
Added 2 hours ago
Systems Testing/QA Specialist – Senior - RQ11509
S M Software Solutions Inc
Toronto, ON
Internship
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with…
Added 2 hours ago
Senior Specialist, Mechanical Designer
L3Harris Technologies
ON · Waterdown, ON
Mechanical Engineering at L3HARRIS WESCAM requires the application of advanced engineering experiences requiring specialized knowledge for decidedly complex engineering assignments. Our…

Jonas Software

Training & Onboarding Specialist (Bilingual EN-FR)

Volante - CAN, Canada

Pay: Salary Range: 65,000-70,000 CAD
Job type: Full-time
Experience: Minimum 3 years of experience in learning and development
Posting language: English
Posted: Sep 29, 2026

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Applications open in a new tab.

Original job description

Job Description:

COMPANY

Volanté, a division of Jonas Software, is an Enterprise Point-of-Sale company that prides itself on developing leading-edge hospitality technology. The Volanté point of sale software has evolved based on customer requests and requirements, and has continuously demonstrated its ability to be flexible, scalable, and reliable in diverse environments.

THE ROLE

The role requires the ability to work independently, identify training needs, create effective training materials, and facilitate engaging training sessions. The successful candidate will possess excellent communication skills and be able to work collaboratively with different teams. To be successful, you are customer-focused and highly organized, with a knack for managing agendas & schedules. You are curious about technical software and have an eagerness to learn from and train others. Bilingual (English and French) is preferred, but we will consider applicants of exceptional quality in lieu.

Location: North York (Hybrid)

Salary Range: 65,000-70,000 CAD

JOB RESPONSIBILITIES

General
Develop and implement training programs for our employees and clients.
Analyze training needs and create training plans to address those needs.
Create and maintain training materials, including guides, videos, and presentations.
Conduct training sessions, both virtually / online and in-office, for employees and clients.
Monitor and evaluate the effectiveness of training programs.
Collaborate with different teams to identify training needs and ensure consistency across departments.
Work with the Technical Engineering team on new products and integrations to train external parties and build training content
Keep up-to-date with industry trends and changes to ensure training materials remain relevant and effective.

External Training – Clients & Customers
- Facilitate the introduction of Volanté Point-of-Sale (POS) software to first-time clients by coordinating with Project Managers to create training schedules and agendas
- Execute training sessions on the Volante Software application
- Create and execute training sessions using Zoom dial-in & attendance tracking information for client and internal training sessions.
- Understand user requirements, technical specifications, and product features in order to translate into training points for the client
- Send appropriate documentation to clients after training sessions
- Assist in the creation of assets (written guides, job aids, and quick-video walkthroughs) and maintain post-training client-facing job-aids in Confluence Learning Hub knowledge base
- Maintain session tracking spreadsheets for analytics & training ticketing system

Internal Training - Employees & New-Hire Onboarding
- Prepare training plans for new hires entering the organization
- Assist with training new hires on Volanté’s POS Software and other products
- Create and administer training evaluations to ensure successful knowledge transfer / retention
- Maintain accurate documentation of internal training plans
- Content planning and creation for internal learning management system

JOB QUALIFICATIONS:

Bilingual (EN-FR) is preferred
Minimum 3 years of experience in learning and development
Bachelor’s degree or certification in Adult Learning, Instructional design or equivalent work experience in a related field (Certified Training Practitioner™ (CTP) is an asset
Experience in creating and delivering training programs for software applications.
Excellent communication skills – both verbal and written correspondence
Previous client/customer facing training experience through various channels (i.e. Zoom, video sessions, in-person sessions, class settings, or other applicable customer-facing environments)
Excellent interpersonal skills and the ability to build rapport quickly, with all levels of internal and external stakeholders
Strong organizational skills and the ability to prioritize tasks for yourself and others
Strong initiative with the ability to provide training feedback as necessary
Experience with learning management systems (LMS) and other training technologies is an asset.
Previous experience working in a restaurant or retail environment with POS systems or experience in working with SaaS applications (software / hardware) is an asset
Able to travel within Canada and the US on occasion (valid passport)

Business Unit:

Volante Software Inc.

Scheduled Weekly Hours:

Number of Openings Available:

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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More about this job

Responsibilities

Develop and implement comprehensive training programs for employees and clients, including the creation of instructional materials and guides. Facilitate training sessions for POS software while coordinating with project managers and maintaining internal onboarding documentation.

Requirements

Requires a minimum of 3 years of experience in learning and development with a bachelor's degree or equivalent certification. Proficiency in software training and excellent communication skills are essential, with bilingualism in English and French preferred.

Skills

Training delivery
Instructional design
Onboarding
Software training
Bilingual (English/French)
Learning management systems
Technical communication
Presentation skills
Project coordination
Customer service
Content creation
POS systems
SaaS
Documentation
Analytics
Stakeholder management

Visa sponsorship

Not detected in the job text

Keywords

Training & Onboarding
Point-of-Sale
Hospitality Technology
SaaS
Instructional Design
Adult Learning
LMS
Confluence
Zoom
Software Implementation
Client Training
Employee Onboarding
Technical Engineering
Curriculum Development
Knowledge Base
POS Software
Training Analytics
Project Management
Bilingual
Professional Development

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