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Added 1 hour ago
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Work Experience: Minimum of 2 years of work experience and project management
Added 1 hour ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 2 hours ago
Associate Program Manager - Strategic Initiatives
SecondWind by Joveo
Canada
Full-time
The Associate Program Manager - Strategic Initiatives is a high-visibility, high-impact role for someone who thrives at the intersection of strategy, execution, and leadership.
Added 2 hours ago
Associate Director of the Minnesota Rehabilitation and Reinvestment Act (State Prog Admin Manager Senior)
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Associate Director of the Minnesota Rehabilitation and Reinvestment Act (State Prog Admin Manager Senior)
Added 7 hours ago
Assistant Director of Career Events & Marketing at Saint Joseph's University
UCI-OC Alliance
St. Joseph's, NL · St Josephs, NL
Full-time
Strong project management, prioritization, organizational, creative, problem-solving, and analytical reasoning skills.
Added 8 hours ago
Pro Account Sales Associate : Part Time - CHINOOK
The Home Depot Canada
Calgary, AB
Part-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 9 hours ago
Project Manager-Construction
SERVPRO of Vacaville / Dixon
Grand Rapids, MB
Full-time
Send your resume and highlight your project management experience, leadership achievements, and any restoration or IICRC credentials. Let us know why you’re ready to lead our team - and…
Added 13 hours ago
Associate EI&C Engineer
Veolia Environnement SA
Oakville, ON
Full-time
…218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration,…
Added 13 hours ago
Innovation & Growth Associate
Quantolio
Montreal, QC
Full-time
As our Innovation & Growth Associate, you will work directly with the founder and CEO on innovation funding, business development, and strategic initiatives.
Added 13 hours ago
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Work Experience: Minimum of 2 years of work experience and project management
Added 13 hours ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 15 hours ago
Professional Services Consultant
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
…licensing awareness and migration/support tasks. Intune / Endpoint Management Working knowledge: enrolment, policies, compliance, configuration profiles and Autopilot awareness. VMware…
Added 18 hours ago
Program Coordinator, Community Relations
University of Victoria
Victoria, BC
Full-time
Reporting to the Associate Director, Community and Government Relations, the Program Coordinator will play a key role in strengthening relationships between the university and the broader…
Added 1 day ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 1 day ago
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Work Experience: Minimum of 2 years of work experience and project management
Added 1 day ago
ServiceNow Developer Associate - Summer 2027
RSM Canada
Calgary, AB
Full-time
As a ServiceNow Developer Associate, you will play a crucial role in delivering best-in-class solutions by developing solutions on the ServiceNow platform and implementing the ServiceNow…
Added 1 day ago
Operations Associate
Merit for Apprenticeship
ON · Ontario, Canada
Full-time
…and office team. Our Operations Manager owns the schedule, project management and permits. Your job is to make sure that schedule is…
Added 1 day ago
Associate Director, Strategic Initiatives, Wealth Planning
BMO
Toronto, ON · FCP
Full-time
Provides operations expertise in the design, development, management and implementation of assigned projects from business case development through to execution. Works across BMO to deliver…
Added 1 day ago
Post-Doctoral Clinical Research Fellow, Division of Endocrinology
The Hospital for Sick Children
Toronto, ON
Full-time
…diabetes to develop precise or personalized methods for the management and treatment of diabetes (i.e., study of Precision Medicine in…
Added 1 day ago
Project Scheduler
PROVINCIAL AEROSPACE LTD
St. John's, NL
Full-time · Temporary
Certified Associate in Project Management (CAPM), Project Management Professional (PMP) or similar training is considered an asset.
Added 1 day ago
Consultant Conversion - Associate, Software Eng II
Morgan Stanley
Montreal, QC
Full-time
…platform that enables seamless order capture, advanced position management & optimization, exception handling, hedge automation & trading engines, corporation event management, ETF creation…
Added 1 day ago
Drafting Technician
Sandvik
Sturgeon Falls (DSI)
Full-time
Communicate with co-workers, management, customers and others in a courteous and professional manner.
Added 1 day ago
Sales Operations Associate
Morningstar
Toronto, ON
Full-time
The core responsibilities of the role are maintaining data integrity, the administration of marketing automation tools and contact data, and efficient project management:
Added 1 day ago
Associate, Distribution Support, Retail
BMO
Calgary, AB · Toronto, ON
Full-time
…work with hands-on, onsite support. They display superior time management skills including the ability to prioritize work and are resourceful - can make connections with multiple pieces of…
Added 1 day ago
Manager, Partnerships (one-year contract)
Windmill Microlending
Toronto, ON
$80,000 to $85,000 CAD / year
…beneficial services or products for our clients. Reporting to the Associate Director, Partnerships, the role is a key strategic contributor to Windmill’s broader Partnerships department, as…

JPMorgan Chase & Co.

Payments Merchant Services - Relationship Manager - Senior Associate

Toronto, ON, Canada

Job type: Full-time
Experience: · Typically will have 3 years of experience within account management, sales or contract negotiations
Posting language: English
Posted: Sep 25, 2026

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Original job description

J.P. Morgan Payments is among the world’s largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services.

In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintech’s to expand our client base and product offerings.

As as Senior Relationship Manager you will be responsible for managing, expanding and retaining a portfolio of existing major relationships across multiple industries in Canada.

Job Responsibilities

Deliver Best in Class Service:
- Use your winning personality and professional interpersonal skills to serve as the primary point of contact for all high-value clients that fall within your portfolio
Drive Strategy:
- Understand both the payments landscape, as well as each client’s processing environment, and develop a plan to offer tailored payment processing solutions to meet each client’s unique business goals
Lead & Collaborate:
- Act as the quarterback amongst the other partner/business teams at Chase to implement various projects to ensure you are delivering strategic support and solving for all operational issues and escalations from your portfolio
Showcase Your Busy Savvy:
- Using your keen entrepreneurial and negotiation skills, lead pricing and renewal of all contracts within your portfolio
Establish Yourself a SME:
- Maintain a strong knowledge base of the payments landscape and help educate your clients and business partners about the products and services that Chase can offer that will help meet their needs.

Required qualifications, capabilities and skills:

· Bachelor’s degree in business administration, accounting, marketing or other related fields. In lieu of degree, may have relevant work experience

· Typically will have 3 years of experience within account management, sales or contract negotiations

· Knowledge of Payments Processing industry and procedures

· Ability to enhance revenue and market share through effective use of relationship management skills

· Experience overseeing projects or managing portfolios would be an asset

· Ability to analyze and research to resolve issues

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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More about this job

Responsibilities

The Senior Relationship Manager is responsible for managing, expanding, and retaining a portfolio of high-value merchant services clients across Canada. They act as the primary point of contact, driving strategy and collaborating with internal teams to deliver tailored payment solutions.

Requirements

Candidates must have a bachelor's degree in a business-related field or equivalent experience, along with at least 3 years of experience in account management or sales. Proficiency in the payments processing industry and strong negotiation and analytical skills are required.

Skills

Account management
Sales
Contract negotiation
Payments processing
Relationship management
Strategic planning
Project management
Financial analysis
Client retention
Business development
Pricing strategy
Stakeholder collaboration
Problem solving
Market research

Visa sponsorship

Not detected in the job text

Keywords

Payments
Merchant services
Relationship management
Account management
Sales
Contract negotiation
Financial services
Cash management
Liquidity
Commercial card
FX
Escrow
Trade finance
Blockchain
AI
ML
Fintech
Pricing
Portfolio management
Business administration
Accounting
Marketing
J.P. Morgan
Chase
Investment banking
Asset management

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