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Added 12 mins ago
UF
Associate Director, Stewardship
UHN Foundation
Toronto, ON
- Contract
…role builds strong relationships with Foundation colleagues, senior leadership, hospital partners, donors, consultants and vendors to deliver recognition that is thoughtful, consistent and…
Added 12 mins ago
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CEO, The Humane Society of Kitchener Waterloo & Stratford Perth
crawfordconnect
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Strong ability to engage stakeholders and donors, cities, municipalities at a senior level
Added 12 mins ago
Partnerships Manager
Infrastructure Ontario
Toronto, ON
Escalates issues to senior officials or political staff as IO’s representative
Added 12 mins ago
Unified Customer Experience - Senior Software Engineer
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Software Engineer. Could It Be You?
Added 42 mins ago
MI
Health, Safety & Environmental Specialist
Magna International
Mississauga, ON
- Full-time
Ensures the Environmental Management System (EMS) requirements are established, implemented and maintained in accordance with ISO14001. Report performance of the EMS to senior management
Added 1 hour ago
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Staff Software Engineer
SoTalent
Toronto, ON
- $173,000 to $197,000 CAD / year
- Full-time
As a senior technical leader, you will be deeply involved in hands on development, high level design, and architectural strategy. While this is an individual contributor role without direct…
Added 1 hour ago
FC
Senior Technical Analyst, Data Engineering and Business Intelligence
Fidelity Canada
Toronto, ON
- Full-time
As a Senior Technical Analyst, Data Engineering and Business Intelligence, at Fidelity Investments Canada, you will focus on building, automating and scaling internal data pipelines and…
Added 1 hour ago
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Tech Vendor Management Manager
lululemon
Vancouver, BC
- Full-time
Reporting to the Senior Director, Procurement, the Manager, Technology Vendor Management partners with business and technology stakeholders to ensure strategic suppliers deliver strong…
Added 2 hours ago
C
Senior Research Consultant, Evidence Review and Software
Cytel
Canada
- Full-time
Provide senior-level quality review and methodological guidance to junior team members, supporting technical capability development and ensuring consistent scientific rigor across project…
Added 2 hours ago
SS
Head of SEO
Summit Search Group
Winnipeg, MB
- Full-time
Reporting to senior leadership, the Head of SEO is a hands-on leadership role responsible for the performance and professional development of First Rank’s seven-person SEO team, and for the…
Added 2 hours ago
AC
Infrastructure & Capital Projects - Senior Project Manager (Datacenter Construction ),COM
Accenture Construct
Toronto, ON
- Full-time
Added 2 hours ago
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Winter 2027: Software Developer Co-op, Front End (8 months)
Intuit
Toronto, ON
- Full-time
…dedicated programming and social events, and get exposure to senior leadership and cross-functional work across Intuit's product ecosystem. Learn more about our Intern and Co-op Program…
Added 2 hours ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
Current level: Senior Manager, Director, Principal, or Non-Equity Partner
Added 2 hours ago
DC
Senior Project Manager – Transportation/Traffic Engineering & Roadway Safety
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · North York, ON
- Full-time
…practice and develop the technical staff who execute it. As a key senior resource, you will serve as Project Director, Senior Project Manager, or Strategic Advisor on complex traffic…
Added 4 hours ago
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Business Development Representative
CYGNVS
Toronto, ON
- Full-time
Comfort and confidence engaging senior stakeholders, including C-level and security leaders (CISOs), by phone, email, and social.
Added 6 hours ago
J
Engineering Manager, Core Systems
Jobgether
Canada
- Full-time
Define technical direction and architecture: Partner with senior and staff engineers to establish architectural strategies, evaluate tradeoffs, and guide decisions affecting foundational…
Added 8 hours ago
C
Data Scientist, Model Performance Monitoring and Reporting
CIBC
Toronto, ON
- Full-time
…technology developments and enrich our talents. Reporting to the Senior Director, Advanced Analytics & AI, you’ll support CIBC US Fraud by monitoring and reporting on the performance of…
Added 8 hours ago
Senior Analyst, Client Reporting Development Team
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Interested in joining one of Canada’s top performing asset managers? We are looking for a Senior Analyst for an existing vacancy in our Client Reporting Development Team. The role is suited…
Added 8 hours ago
Senior Analyst, Client Reporting Development Team
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada’s top performing asset managers? We are looking for a Senior Analyst for an existing vacancy in our Client Reporting Development Team. The role is suited…
Added 10 hours ago
PC
Systems Administrator
ProServeIT Corporation
Charlottetown, PE
- Full-time
…solves their technical problems or connects them to a more senior resource when required. To do this effectively, you will need to be proficient in building relationships with…
Added 10 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 11 hours ago
C
Senior Proposal Writer
CallTower
Ottawa, ON
- Full-time
The Senior Proposal Writer is responsible for leading the development of high-impact, client-facing proposals that support revenue growth. This role partners closely with Sales, Solution…
Added 11 hours ago
J
Senior Analyst, Customer Analytics (12-month contract)
Jobber
Kitchener, ON
- Contract
We’re looking for a Senior Analyst, Customer Analytics to be part of our Analytics team on a 12-month contract.
Added 12 hours ago
I
Principal Data Architect, FSI
Infostrux
Toronto, ON
- Full-time
Added 12 hours ago
I
Data Governance Architect
Infostrux
Toronto, ON
- Full-time
…governance associates, specialists, and engineers and serving as the senior governance voice in front of the client. You will design the governance solution, run the delivery team…

JPMorgan Chase & Co.

Payments Merchant Services - Relationship Manager - Senior Associate

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: · Typically will have 3 years of experience within account management, sales or contract negotiations
Posting language: English
Posted: Oct 19, 2026

Original job description

J.P. Morgan Payments is among the world’s largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services.

In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintech’s to expand our client base and product offerings.

As as Senior Relationship Manager you will be responsible for managing, expanding and retaining a portfolio of existing major relationships across multiple industries in Canada.

Job Responsibilities

Deliver Best in Class Service:
- Use your winning personality and professional interpersonal skills to serve as the primary point of contact for all high-value clients that fall within your portfolio
Drive Strategy:
- Understand both the payments landscape, as well as each client’s processing environment, and develop a plan to offer tailored payment processing solutions to meet each client’s unique business goals
Lead & Collaborate:
- Act as the quarterback amongst the other partner/business teams at Chase to implement various projects to ensure you are delivering strategic support and solving for all operational issues and escalations from your portfolio
Showcase Your Busy Savvy:
- Using your keen entrepreneurial and negotiation skills, lead pricing and renewal of all contracts within your portfolio
Establish Yourself a SME:
- Maintain a strong knowledge base of the payments landscape and help educate your clients and business partners about the products and services that Chase can offer that will help meet their needs.

Required qualifications, capabilities and skills:

· Bachelor’s degree in business administration, accounting, marketing or other related fields. In lieu of degree, may have relevant work experience

· Typically will have 3 years of experience within account management, sales or contract negotiations

· Knowledge of Payments Processing industry and procedures

· Ability to enhance revenue and market share through effective use of relationship management skills

· Experience overseeing projects or managing portfolios would be an asset

· Ability to analyze and research to resolve issues

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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More about this job

Responsibilities

The Senior Relationship Manager is responsible for managing, expanding, and retaining a portfolio of high-value merchant services clients in Canada. They will act as a primary point of contact, lead contract negotiations, and collaborate with internal teams to deliver tailored payment processing solutions.

Requirements

Candidates must have a bachelor's degree in a business-related field or equivalent experience, along with at least 3 years of experience in account management or sales. Proficiency in the payments processing industry and strong analytical and negotiation skills are required.

Skills

Relationship Management
Account Management
Sales
Contract Negotiation
Payment Processing
Strategic Planning
Project Management
Financial Analysis
Client Retention
Business Development
Pricing Strategy
Interpersonal Skills
Problem Solving
Market Share Growth
Commercial Banking

Visa sponsorship

Not detected in the job text

Keywords

Payments
Merchant Services
Relationship Management
Account Management
Sales
Contract Negotiation
Payment Processing
Financial Services
Cash Management
Commercial Card
FX
Escrow Solutions
Trade Finance
Blockchain
AI
ML
Fintech
Portfolio Management
Pricing
Business Administration
Accounting
Marketing
Strategic Support
Operational Issues
Client Retention

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