Co Manager

Bring your passion for home décor, design, and exceptional customer service to a leadership opportunity with one of Canada's leading fashion home décor specialty retailers. With more than 70 locations nationwide and over one million customers served annually, this successful retailer is known for its inspiring collections, personalized service, and commitment to helping customers create spaces they love. Supported by an in-house design and product team, the brand continues to evolve with fresh ideas, emerging trends, and innovative collections. We are seeking an enthusiastic and hands-on Co-Manager who thrives in a creative, customer-focused retail environment. Working in partnership with the Store Manager, you will help inspire and develop a passionate team, drive sales performance, and deliver exceptional customer experiences. This permanent opportunity is ideal for an emerging retail leader who enjoys being on the sales floor, leading by example, and taking ownership of daily store operations. The position offers an annual salary of $42,000 to $45,000, a comprehensive benefits package, and opportunities for career advancement.

Description

• Partner with the Store Manager to drive sales performance and achieve store objectives
• Create warm, welcoming, and memorable customer experiences
• Lead by example on the sales floor, demonstrating exceptional service and product knowledge
• Coach, motivate, and develop Brand Ambassadors to achieve individual and team sales targets
• Build lasting customer relationships through personalized service and thoughtful décor recommendations
• Participate in recruitment, onboarding, training, and ongoing team development
• Execute visual merchandising standards, promotions, and seasonal launches
• Share responsibility for scheduling, inventory management, and daily store operations
• Maintain high standards of store presentation, cleanliness, safety, and security
• Ensure company policies, procedures, and brand standards are consistently upheld
• Provide confident leadership and operational oversight in the Store Manager's absence

Requirements

• 3+ years of experience in a customer-focused retail environment
• Previous supervisory, keyholder, or retail leadership experience
• Home décor, lifestyle, fashion, or specialty retail experience is an asset
• A hands-on, collaborative leadership style with a passion for coaching and developing others
• Strong sales ability and a commitment to delivering exceptional customer experiences
• Excellent interpersonal, communication, and relationship-building skills
• Highly organized, adaptable, and comfortable working in a fast-paced retail environment
• A proactive team player with strong initiative and personal accountability
• A genuine interest in home décor, design, and emerging trends

Corporate Culture

• Supportive, collaborative, and people-first culture
• Comprehensive benefits package
• Ongoing product, sales, and leadership training
• Clear opportunities for advancement within a successful national retailer
• A creative, design-focused environment where customer experience and team development are valued
• The opportunity to develop leadership skills and build a long-term career within a growing national organization

Contact Liz Crompton at 416.410.5316 x6 or submit your resume in confidence below.