Digital Workplace Administrator
- Calgary, AB, Canada
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
Johnson Service Group (JSG) is currently looking for a Digital Workplace Administrator with experience in Microsoft Entra ID, Microsoft 365 administration, identity and access management, application onboarding, authentication, authorization, and technical documentation. This is a contract opportunity with an electric utility client in Calgary, Alberta.
The Digital Workplace Services (DWS) Administrator - Entra ID reports to the Manager, Digital Workplace Services and supports the administration, implementation, and ongoing operation of Microsoft Entra ID and related Microsoft 365 services.
The primary focus of the role is the design, configuration, testing, and support of Entra ID application identity and access solutions across JSG’s client tenants and application environments. The Administrator works closely with application designers, developers, security teams, and other stakeholders to gather requirements, develop application registration designs, complete configuration, and support testing and validation.
This intermediate-level role requires a solid technical foundation, the ability to follow and improve established procedures, strong collaboration skills, and the ability to create and maintain clear design and operational documentation.
Education And Experience Required For This Role
Microsoft 365 Administration
The Digital Workplace Services (DWS) Administrator - Entra ID reports to the Manager, Digital Workplace Services and supports the administration, implementation, and ongoing operation of Microsoft Entra ID and related Microsoft 365 services.
The primary focus of the role is the design, configuration, testing, and support of Entra ID application identity and access solutions across JSG’s client tenants and application environments. The Administrator works closely with application designers, developers, security teams, and other stakeholders to gather requirements, develop application registration designs, complete configuration, and support testing and validation.
This intermediate-level role requires a solid technical foundation, the ability to follow and improve established procedures, strong collaboration skills, and the ability to create and maintain clear design and operational documentation.
Education And Experience Required For This Role
- Completion of a post-secondary diploma or degree in Information Technology, Computer Science, or a related discipline, or an equivalent combination of education and experience.
- Microsoft certification related to Microsoft Entra ID, Identity and Access Management, or Microsoft 365 administration is preferred.
- 5+ years of experience in information technology administration, support, or a related technical role.
- 3+ years of experience supporting Microsoft 365, Microsoft Entra ID, or cloud-based identity and access management services.
- Experience designing, configuring, implementing, and administering identity, access, and authentication solutions.
- Experience implementing and supporting application onboarding, integration, and access management solutions.
- Experience gathering and documenting technical requirements and translating them into technical designs and operational solutions.
- Experience collaborating with application teams, developers, technical stakeholders, and business partners to deliver technology solutions.
- Knowledge of application architecture, authentication patterns, APIs, and application integration concepts.
- Experience following change management, configuration management, security, and operational support processes.
- Knowledge of modern identity, authentication, and access management concepts and best practices.
- Experience with DevOps documentation practices, including wikis, Markdown, or similar documentation platforms, is considered an asset.
- Experience with scripting, automation, and administration tools such as PowerShell, Microsoft Graph, Visio, or similar technologies is considered an asset.
- Strong documentation, communication, collaboration, analytical, problem-solving, and troubleshooting skills.
- Ability to follow established standards and procedures while identifying opportunities to improve documentation, processes, and operational effectiveness.
Microsoft 365 Administration
- Administer and support Microsoft 365 services, ensuring platform reliability, security, and operational effectiveness.
- Support incidents, service requests, changes, and operational activities related to Digital Workplace technologies.
- Contribute to service improvements, documentation, monitoring, reporting, and ongoing platform optimization.
- Administer and maintain Microsoft Entra ID, including identity, access, authentication, authorization, and directory-related services.
- Support the design, implementation, and operation of identity and access management solutions in alignment with organizational standards and security requirements.
- Troubleshoot and resolve identity, access, and authentication-related issues across users, applications, and integrated services.
- Develop and maintain technical documentation, procedures, and standards related to identity and access services.
- Collaborate with internal stakeholders to support secure and effective identity lifecycle management.
- Design, configure, and support Entra ID application registrations and enterprise applications across JSG’s client environments.
- Work closely with application designers, developers, security teams, and other stakeholders to gather requirements and translate them into identity and access solutions.
- Support the implementation, testing, validation, and ongoing administration of application authentication and authorization configurations.
- Develop and maintain application registration, design documentation and operational support procedures.
- Identify opportunities to standardize, improve, and automate application onboarding and identity integration processes.
More about this job
Responsibilities
Administer Microsoft 365 and Microsoft Entra ID services, supporting identity, access, authentication, authorization, incidents, and operational improvements. Design and configure application registrations and access solutions, collaborate with application and security teams on implementation and testing, and maintain technical designs and support documentation.
Requirements
Requires a post-secondary diploma or degree in IT, computer science, or a related discipline, or equivalent education and experience; a relevant Microsoft certification is preferred. Candidates should have 5+ years of IT administration or support experience, including 3+ years supporting Microsoft 365, Entra ID, or cloud identity services, along with experience in identity solutions, application integration, technical documentation, and stakeholder collaboration.
Skills
- Microsoft 365 Administration
- Identity and Access Management
- Application Onboarding
- Authentication and Authorization
- Application Registration
- Application Integration
- Technical Documentation
- Requirements Gathering
- Troubleshooting
- Change Management
- Configuration Management
- PowerShell
- Microsoft Graph
- DevOps Documentation
- Stakeholder Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Energy
- Security & Safety
Keywords
- Microsoft Entra ID
- Microsoft 365
- Identity and Access Management
- Application Onboarding
- Application Registrations
- Enterprise Applications
- Authentication
- Authorization
- Cloud Identity
- Directory Services
- Application Integration
- Application Architecture
- APIs
- PowerShell
- Microsoft Graph
- Visio
- DevOps Documentation
- Markdown
- Technical Requirements
- Technical Design
- Change Management
- Configuration Management
- Security
- Operational Support
- Identity Lifecycle Management
- Testing and Validation
- Automation
- Monitoring and Reporting
- Electric Utility