Jobs in Canada

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Added 3 mins ago
J
Senior Growth Marketing Manager
Jobgether
Canada
- Full-time
As Senior Growth Marketing Manager, you will take ownership of customer acquisition strategy and drive sustainable growth for a flagship SaaS product. You will lead the development and…
Added 3 mins ago
J
Senior Mid-Market Account Manager
Jobgether
Canada
- Full-time
As a Senior Mid-Market Account Manager, you will play a key role in driving revenue growth by expanding strategic relationships within an established portfolio of B2B customers. Your…
Added 3 mins ago
C
Software Application Developer
CGI
Halifax, NS
- Full-time
Technical Skills – Must Have
Added 4 mins ago
M
Senior Internal Auditor
Metrolinx
Toronto, ON
- Full-time
Participates in audits and projects that are primarily information system and control focused. Other work may include financial, operational, internal control, value for money, and…
Added 19 mins ago
Senior Manager, Forward Deployed AI Engineer
Clearsulting
Canada
…complex finance and accounting challenges into secure, scalable technology solutions and help establish the technical foundation and standards that support the service line’s…
Added 34 mins ago
GL
Senior Manager, Customer Service Operations
goeasy Ltd.
Mississauga, ON
- Full-time
The Senior Manager, Customer Service Operations is responsible for leading the frontline service organization while helping shape how Customer Service evolves as goeasy grows. This role…
Added 34 mins ago
GL
Director, Operational Experience & Process Design
goeasy Ltd.
Mississauga, ON
- Full-time
…operational challenges into practical process, workflow, control, and technology solutions that balance speed, simplicity, risk, and regulatory…
Added 34 mins ago
S
Regional Delivery Manager
Skip
Toronto, ON
- Full-time
The Regional Delivery Manager is accountable for achieving network KPI & budget targets for the regions they are responsible for. You will be expected to investigate the root cause of…
Added 1 hour ago
TH
Senior Financial Analyst, Hardlines
The Home Depot Canada
Toronto, ON
- Full-time
As a Senior Financial Analyst, you are the key person influencing decision for key business leaders through financial data and insights, and serve as the main point of contact to provide…
Added 1 hour ago
GC
DevOps Engineer - Game Developer Experience
Game Companies
Vancouver, BC
- Full-time
EA Information Technology (EAIT) powers the technology that connects our global workforce and supports every part of our business, from game development to marketing, publishing, security,…
Added 1 hour ago
CI
Manager, Cyber Security Governance, Rish & Compliance (Permanent)
CoreFactor Inc.
ON · Etobicoke Northwest (Clairville / Humberwood / Woodbine Downs / West Humber / Kipling Heights / Rexdale / Elms / Tandridge / Old Rexdale), Ontario
- Full-time
This position is hybrid and will require the successful incumbent to go into the office two (2) days per week
Added 2 hours ago
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Manager, Cyber Security Governance, Rish & Compliance (Permanent)
CoreFactor
Toronto, ON · Etobicoke, ON
- Full-time
This position is hybrid and will require the successful incumbent to go into the office two (2) days per week
Added 3 hours ago
M
Senior Product Manager
Microsoft
Vancouver, BC
- Full-time
We are looking for a Senior Product Manager to help shape and deliver data integration capabilities within Microsoft Fabric. In this role, you will work closely with customers, engineering…
Added 3 hours ago
GC
Senior Manager, FP&A - Central Technology
Game Companies
Vancouver, BC
- Full-time
We're looking for a Senior Manager of Financial Planning & Analysis (FP&A) to lead Finance support for EA's Information Technology (EAIT) and Security organizations. You'll partner with our…
Added 3 hours ago
GC
Data Analyst - EA Sports FC
Game Companies
Vancouver, BC
- Full-time
The FC Data & Analytics team is seeking a Data Analyst to join our team based in Vancouver. Reporting to a Senior Manager, you will collaborate closely with production, product management,…
Added 3 hours ago
GC
Audio Artist – EA SPORTS FC
Game Companies
Vancouver, BC
- Full-time
…audio are prerequisites. You will report to the Development Manager and work with the Audio leads. If this sounds like you – submit your application and join us on this…
Added 3 hours ago
M
Technology Delivery Lead, Enterprise AI
Marsh
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
CL
Solutions Architect - Enterprise Content Management (ECM)
Canada Life
London, ON
- Full-time
Degree in Computer Science, Software Engineering, Information Technology, or equivalent experience.
Added 4 hours ago
AB
Cyber Security Project Manager (hybrid in Ottawa)
Ateko, backed by Bell Canada
Ottawa, ON
- Contract
University degree or college diploma in project management, business administration or information technology
Added 4 hours ago
OH
Senior Program Manager
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
The Senior Program Manager, Enterprise Process & Delivery Excellence leads complex, large-scale initiatives spanning multiple functions and business groups across Ontario Health and with…
Added 4 hours ago
T
Senior Finance Analyst
TD
Toronto, ON
- Full-time
The successful candidate for this position will report into the Senior Manager, GTS – ETS Allocations, Finance. This role will be part of a team that provides a range of strategic financial…
Added 4 hours ago
AC
Software Engineer - SQL / C#
Amaris Consulting | Part of Mantu
Toronto, ON
- Full-time
Amaris Consulting, part of Mantu is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been…
Added 4 hours ago
IG
Senior Manager IT SOX
Insight Global
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
The Senior Manager, IT SOX will lead the end-to-end technology component of the Global Controls Office's ICFR/SOX program.
Added 5 hours ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
Kspace Technologies is a technology solutions and digital transformation company helping businesses build, modernize, integrate, and manage the systems that support their operations and…
Added 5 hours ago
AS
Retail Scrum Master/Release Manager
Apex Systems
Montreal, QC
- $95 to $130 CAD / hour
- Contract
Certified ScrumMaster, Professional Scrum Master, SAFe Scrum Master, or an equivalent Agile certification is required

Closed listing

JSG (Johnson Service Group, Inc.)

Senior Business Process Design & Project Manager

Calgary, AB, Canada

Contract

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Contract
Closing date: Oct 11, 2027
Experience: 8+ years of progressive experience in business process design, operational improvement, transformation, or a related field.
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Summary Of Position

The Senior Business Process Design & Project Manager leads complex process improvement and transformation initiatives from problem definition through implementation and benefits realization.

The role combines deep expertise in end-to-end business process design with intermediate-to-senior project management capability. Working across business and enabling functions, the position diagnoses operational challenges, designs practical future-state processes, establishes governance and controls, and manages the people, scope, schedule, budget, risks, dependencies, and change activities required to deliver sustainable outcomes.

Must Haves

Post-secondary degree in business, operations, engineering, information systems, or a related discipline; an equivalent combination of education and experience may be considered.
8+ years of progressive experience in business process design, operational improvement, transformation, or a related field.
At least 4 years of experience managing cross-functional projects of moderate-to-high complexity, including responsibility for integrated planning, governance, risk, and stakeholder reporting.
Demonstrated experience mapping and redesigning end-to-end processes and implementing measurable improvements.
Strong workshop facilitation, requirements elicitation, problem-solving, business analysis, and executive communication capabilities.
Experience developing business cases, options analyses, implementation roadmaps, performance measures, and benefits-realization plans.
Proficiency with process-mapping, collaboration, project-scheduling, reporting, and presentation tools.

Nice To Haves

Project management certification such as PMP or equivalent.
Lean Six Sigma, business process management, business analysis, change management, or agile certification.
Experience supporting technology-enabled transformation, workflow automation, enterprise systems, or operating-model change.
Experience in a regulated, complex, or multi-stakeholder environment.

Accountabilities

Business Process Design & Improvement

Lead discovery and current-state assessments using interviews, workshops, data analysis, observation, and process mapping.
Design customer-focused, end-to-end future-state processes that clarify roles, decision rights, handoffs, controls, service levels, and performance measures.
Apply process design methods such as Lean, value-stream mapping, root-cause analysis, service blueprinting, and continuous improvement.
Identify opportunities to simplify, standardize, automate, digitize, or eliminate low-value activities.
Translate business needs into process requirements, operating procedures, business rules, controls, and functional requirements.
Facilitate cross-functional design sessions, resolve competing requirements, and build agreement on practical solutions.
Establish process ownership, governance, documentation standards, and mechanisms for ongoing performance management.
Define baselines, expected benefits, key performance indicators, and post-implementation review measures.

Project Management & Delivery

Lead medium-to-large or complex initiatives through initiation, planning, execution, implementation, and closeout.
Develop fit-for-purpose charters, integrated plans, schedules, budgets, resource forecasts, governance routines, and status reporting.
Manage scope, milestones, dependencies, risks, issues, decisions, changes, vendors, and quality.
Provide clear, concise reporting and recommendations to sponsors, steering committees, and senior leaders.
Coordinate business, technology, procurement, legal, risk, and external delivery partners as required.
Apply appropriate delivery approaches, including predictive, agile, hybrid, and progressive elaboration.
Plan implementation readiness, transition activities, training, communications, adoption, and operational handover.
Track outcomes and benefits, address performance gaps, and capture lessons learned for future initiatives.

Stakeholder & Change Leadership

Build trusted relationships with process owners, subject-matter experts, project teams, and leaders at all levels.
Make complex business problems understandable through clear process visuals, decision materials, and executive-level communication.
Assess stakeholder impacts and adoption risks, and integrate change management activities into delivery plans.
Coach team members and business partners in process thinking, structured problem solving, and disciplined project delivery.
Constructively challenge assumptions while maintaining momentum, accountability, and stakeholder commitment.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

About employer

More about this job

Responsibilities

Lead complex process improvement and transformation initiatives from discovery and future-state design through implementation, transition, and benefits realization. Manage project delivery, governance, risks, stakeholders, and change activities while establishing sustainable process ownership and performance management.

Requirements

Requires a post-secondary degree in business, operations, engineering, information systems, or a related discipline, or equivalent education and experience; at least 8 years of relevant experience and 4 years managing cross-functional projects are specified. Candidates should demonstrate end-to-end process redesign, measurable improvement delivery, strong facilitation and analysis, executive communication, and experience developing business cases, roadmaps, measures, and benefits plans.

Skills

Business Process Design
Process Improvement
Project Management
End-to-End Process Mapping
Lean
Value-Stream Mapping
Root-Cause Analysis
Workshop Facilitation
Business Analysis
Requirements Elicitation
Stakeholder Management
Change Management
Risk Management
Benefits Realization
Executive Communication
Process Governance

Visa sponsorship

Not detected in the job text

Keywords

Business Process Design
Operational Improvement
Transformation
Project Management
Process Mapping
Lean
Value-Stream Mapping
Root-Cause Analysis
Service Blueprinting
Continuous Improvement
Business Analysis
Requirements Elicitation
Business Cases
Options Analysis
Implementation Roadmaps
Performance Measures
Benefits Realization
Project Governance
Risk Management
Stakeholder Reporting
Change Management
Workflow Automation
Enterprise Systems
Operating-Model Change
Agile
Hybrid Delivery
PMP
Lean Six Sigma
Business Process Management
Process Governance

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Jobs in Canada