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Added 9 mins ago
R
Coordinator, Sales
Revlon
Mississauga, ON
- $52,000 to $56,000 CAD / year
- Full-time
The Customer Business Development Coordinator supports the execution and performance of key customer business priorities across Revlon’s retail partners. The role works closely with the…
Added 9 mins ago
CL
Resident Advisor
Campus Living Centres
Kamloops, BC
- Full-time
The Resident Advisor (RA) is a hired student leader who is expected to act as a role model, mentor, resource, and support to students living residence. The primary objective of the RA as…
Added 11 mins ago
V
Admin Assistant II
Vale
Canada
- Full-time
This is a permanent position serving as the first point of contact for visitors, clients, vendors, and employees while providing administrative support across multiple departments.
Added 25 mins ago
DB
Sales Coordinator
DoubleTree by Hilton
Toronto, ON
- Full-time
DoubleTree by Hilton Toronto Airport is looking for a Full Time Sales Coordinator.
Added 25 mins ago
R
Coordinator, Sales
Revlon
Toronto, ON
- $52,000 to $56,000 CAD / year
- Full-time
The Customer Business Development Coordinator supports the execution and performance of key customer business priorities across Revlon’s retail partners. The role works closely with the…
Added 25 mins ago
AU
Coordinator, Mental Health & Wellness
Algoma University
Brampton, ON
- $82,387 to $102,983 CAD / year
- Full-time
Algoma University has an existing vacancy in the position of Mental Health & Wellness Coordinator. Reporting to the Manager, Student Wellbeing, the Mental Health and Wellness Coordinator…
Added 25 mins ago
AA
Parts Coordinator (Toronto Area)
Assured Automotive
Toronto, ON · Etobicoke, ON
- Full-time
We are looking for a Parts Coordinator in the Toronto Area.
Added 25 mins ago
FA
Studio Coordinator
Formosis Architecture Inc.
Vancouver, BC
- Full-time
Studio Coordinator (Marketing & Project Support)
Added 25 mins ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · Langley, BC
- $21 to $24 CAD / hour
- Contract
Provide administrative support to the broader Operations team as needed, handling various tasks and priorities.
Added 25 mins ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Burnaby, BC
- $82,082 CAD / year
- Full-time
Our mission is to strengthen vital connections that support people in need in our communities.
Added 25 mins ago
SD
School Administrative Assistant
School District 5 Southeast Kootenay
Fernie, BC
- Full-time
Minimum of two years previous administrative assistant experience would be considered an asset
Added 25 mins ago
R
Coordinator, Sales
Revlon
Vaughan, ON
- $52,000 to $56,000 CAD / year
- Full-time
The Customer Business Development Coordinator supports the execution and performance of key customer business priorities across Revlon’s retail partners. The role works closely with the…
Added 25 mins ago
R
Coordinator, Sales
Revlon
Toronto, ON · Etobicoke, ON
- $52,000 to $56,000 CAD / year
- Full-time
The Customer Business Development Coordinator supports the execution and performance of key customer business priorities across Revlon’s retail partners. The role works closely with the…
Added 25 mins ago
EW
Accounts Receivable / Credit and Collection Coordinator
Eddi's Wholesale Garden Supplies, a Quality Company
Burnaby, BC
- Full-time
…reporting and financial tracking. While guided by the Senior Coordinator, the successful candidate is expected to demonstrate initiative and the ability to manage day-to-day receivables…
Added 25 mins ago
AG
Head of School
Ashwood Glen School
Burlington, ON
- Full-time
Guide the leadership and administrative teams through clear priorities, effective planning, and consistent follow-through.
Added 25 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 25 mins ago
BH
Department Head – Technological Education (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
The successful candidate for the department head position is required to support the school principal, school team, and the Superintendent in the administrative processes associated with…
Added 25 mins ago
BH
Department Head – Guidance (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
The successful candidate for the department head position is required to support the school principal, school team, and the Superintendent in the administrative processes associated with…
Added 25 mins ago
S
Patient Care Coordinator, BC Mental Health and Substance Use Services
Sanya’k̓ula
Vancouver, BC
- Full-time
…approaches for delivering quality and efficient services to support/promote health and illness prevention strategies for clients with complex mental health and/or addiction issues. Ensures…
Added 25 mins ago
T
Part-Time Workplace Coordinator
TCWGlobal
Vancouver, BC
- $28 to $32 CAD / hour
- Part-time
Our client, a leading technology company, is seeking a friendly, organized, and proactive Part-Time Workplace Coordinator / Receptionist to support its Vancouver office.
Added 25 mins ago
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Member Services Coordinator (12 month contract)
CIRO / OCRI
Vancouver, BC
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 25 mins ago
EG
Administrative Assistant Contract 3 months
Emterra Group
Surrey, BC
- Contract
We are currently seeking an Administrative Data Coordinator to support our waste management operations in Metro Vancouver. This role will be responsible for collating, verifying, and…
Added 25 mins ago
CL
Resident Advisor
Campus Living Centres
Kingston, ON
- Full-time
The Resident Advisor (RA) is a hired student leader who is expected to act as a role model, mentor, resource, and support to students living residence. The primary objective of the RA as…
Added 25 mins ago
LM
Coordonnateur(trice) des soins aux patients non chirurgicaux et gestionnaire des opérations / Non-Surgical Patient Care Coordinator & Operations Manager
La Maison MD
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
La Maison MD is seeking a dedicated, highly organized, and personable Non-Surgical Patient Care Coordinator & Operations Manager to join our growing facial plastic surgery and aesthetic…
Added 25 mins ago
CH
Project Coordinator
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Join Covenant Health's Projects team and contribute to the successful delivery of infrastructure projects that support high-quality healthcare services across Alberta. The Project…

Jumbo Interactive

Customer Success Coordinator

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1–3 years of experience in a coordination, administration, customer service, project support or similar role.
Posting language: English
Posted: Oct 29, 2026

Original job description

Customer Success Coordinator

Position Overview

The Customer Success Coordinator supports the successful delivery of lottery campaigns from planning through completion. Working closely with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre and external suppliers, this role coordinates campaign information, documentation, timelines and operational requirements to ensure each lottery is accurately prepared and delivered.

This role is well suited to someone who is highly organized, detail-oriented and comfortable working across multiple teams and priorities. As knowledge and experience develop, the role will take on greater ownership of campaigns, including increased interaction with customers and suppliers and, ultimately, responsibility for managing customer relationships.

Key Responsibilities

Campaign Delivery & Coordination
Support the day-to-day coordination of lottery campaigns, ensuring required information, documentation and tasks are completed accurately and on schedule. Maintain campaign tasks, deadlines and action items in Planner, keep key dates current in the Technology Calendar, and follow up on outstanding requirements or changes.

Lottery Documentation & Compliance
Prepare, update and maintain lottery rules and regulations based on approved campaign information. Ensure campaign documentation is accurate, consistent and reflects the approved program. Assist with proofreading and quality control across lottery materials, identifying errors, inconsistencies or missing information before materials are finalized.

Operational Resources & Communications
Prepare and maintain the materials required by Call Centre and Customer Service teams to support each campaign, including Quick Reference Guides, FAQs, checklists and other campaign resources. Prepare winner communication templates and mail merges and coordinate the information required for winner notifications.

Prize, Vendor & Supplier Coordination
Support the administration of prize and supplier requirements throughout each campaign. Prepare Letters of Agreement using approved templates and information, maintain vendor and supplier information, coordinate required follow-ups and compile final winner lists for prize suppliers.

Technology & Campaign Readiness
Coordinate requests for the hardware required to support lottery campaigns, ensuring requests are submitted to the Technology team at the appropriate stage and that all required information is complete and accurate. Coordinate other campaign requirements with Technology and internal teams as needed to support campaign readiness.

Campaign Completion & Administration
Maintain gift card and prize information and provide required details to Customer Service teams. Complete recurring campaign requirements, document updates, follow-ups and other administrative activities necessary to bring campaigns through to completion.

Cross-Functional & Customer Support
Work collaboratively with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre, Marketing and other teams to coordinate campaign requirements and resolve issues. As experience and knowledge develop, take on increasing direct communication with customers and suppliers, supporting customer requests and developing a deeper understanding of the customer relationship.

Qualifications

1–3 years of experience in a coordination, administration, customer service, project support or similar role.
Strong organizational skills and the ability to manage multiple priorities, deadlines and recurring requirements.
Excellent attention to detail and a high standard of accuracy.
Strong written and verbal communication skills.
Proficiency with Microsoft Office, particularly Word and Excel; experience with Microsoft Planner or similar tools is an asset.
Ability to work effectively across multiple teams and follow through on tasks and commitments.
Experience working in a deadline-driven or highly regulated environment is an asset.
Experience in the lottery, gaming, financial services or another detail-oriented industry is an asset.

Apply About employer

More about this job

Responsibilities

The Customer Success Coordinator supports the delivery of lottery campaigns by managing documentation, timelines, and operational requirements across multiple internal teams. They also coordinate prize and vendor administration while ensuring compliance and quality control throughout the campaign lifecycle.

Requirements

Candidates should have 1–3 years of experience in coordination, administration, or customer service roles. Strong organizational skills, attention to detail, and proficiency in Microsoft Office are required for this position.

Skills

Project coordination
Administrative support
Customer service
Documentation management
Compliance
Quality control
Proofreading
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Planner
Communication
Organizational skills
Time management
Vendor coordination

Visa sponsorship

Not detected in the job text

Keywords

Lottery campaigns
Project management
Campaign coordination
Compliance
Documentation
Quality control
Microsoft Office
Microsoft Planner
Vendor management
Customer support
Administration
Operations
Winner notifications
Data entry
Regulatory compliance
Cross-functional collaboration
Deadline-driven
Gaming industry
Financial services

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