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Added 1 min ago
NC
Medical Reports Reviewer (33183)
NYRC Canada
Toronto, ON · North York, ON
- Full-time
The Medical Reports Reviewer (internally called a Quality Assurance Coordinator) is responsible to ensure reports are completed at the highest level of quality and integrity and in full…
Added 1 min ago
ML
Fleet & Logistics Coordinator
Maple Leaf Drilling
Winnipeg, MB
- Full-time
Added 15 mins ago
MD
Director, Oversight and Accountability - State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator, Coordinator
Added 15 mins ago
MB
Inventory Coordinator
Martin Brower UK and Ireland
Baie-D'Urfé, QC
- Full-time
Added 15 mins ago
MS
Executive Coordinator
Marberg Staffing
Toronto, ON
- Temporary
Executive Coordinator to Executive Director and Board, for provincial government community services agency client, downtown Toronto.
Added 15 mins ago
VB
Admin Assistant II
Vale Base Metals
Toronto, ON
- Full-time
This is a permanent position serving as the first point of contact for visitors, clients, vendors, and employees while providing administrative support across multiple departments.
Added 30 mins ago
HC
Business System Support Specialist
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
…Support Specialist plays a key role in enhancing and streamlining administrative processes for clinic users through our Order Management System (Blueprint). This role supports critical…
Added 30 mins ago
MH
Human Resources Administrative Coordinator
Medicine Hat College
Medicine Hat, AB
- Full-time
Administrative Coordinator, Human Resources & Recruitment
Added 30 mins ago
MS
Human Resources Coordinator
Marinus Services
Halifax, NS
- Full-time
Marinus Services is seeking a highly organized Human Resources Coordinator to support day-to-day HR activities at our Halifax office. This role is responsible for coordinating recruitment…
Added 30 mins ago
SR
Human Resources Coordinator
Strategy Recruitment Group
Brampton, ON
- Contract
We are currently seeking a detail-oriented and organized HR Coordinator to support day-to-day human resources operations within a dynamic and collaborative environment.
Added 30 mins ago
A&
Human Resources Generalist
Arctos & Bird
Banff, AB
- Full-time
Added 30 mins ago
SM
Clinical Coordinator – Langley (Walnut Grove),BC
Snore MD
Langley (District), BC · Walnut Grove, BC
- Full-time
Clinic Coordinator / MOA / Medical Office Assistant / Office Administrator / Administrative Assistant / Customer Service Representative / Coordinator
Added 30 mins ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Full-time
Reporting to the Maintenance Manager the MRO Coordinator maintains the inventory management and warehousing long-term strategies based on the consequences of equipment failure and the…
Added 30 mins ago
PB
Logistics Coordinator
Paradigm Building Solutions
Louis Creek, BC
- $24 to $26 CAD / hour
- Full-time
Paradigm Building Solutions is hiring a Logistics Coordinator to support purchasing, day-to-day inventory control, shipping and receiving at our Louis Creek manufacturing facility.…
Added 30 mins ago
TS
Full-Time - Food Bank Supervisor
The Salvation Army in Canada
Penticton, BC
- Full-time
Work closely with the Volunteer Coordinator to ensure effective use of volunteers.
Added 30 mins ago
TC
Program Coordinator 1, Part-Time
Taproot Community Support Services
Penticton, BC
- Part-time
The program coordinator 1 (PC1) plans, implements and oversees the day to day activities of a program in this CARF accredited agency. PC1 participates in program development, formulation of…
Added 30 mins ago
NC
Volunteer Coordinator
Nanaimo Community Hospice Society
Nanaimo, BC
- Full-time
The Volunteer Coordinator contributes to achieving Hospice’s vision and mission by overseeing the organization’s volunteer resources.
Added 30 mins ago
VI
Office Manager
Verge Immigration Services Inc. | Licensed Foreign Worker Recruiters in Canada
Winnipeg, MB
- Full-time
…everything that follows. We are looking for an Office Manager / Coordinator to lead the front of our office: our phones, inbox and consultation calendar. You will make sure every client…
Added 45 mins ago
R
Coordinator, Sales
Revlon
Mississauga, ON
- $52,000 to $56,000 CAD / year
- Full-time
The Customer Business Development Coordinator supports the execution and performance of key customer business priorities across Revlon’s retail partners. The role works closely with the…
Added 45 mins ago
CL
Resident Advisor
Campus Living Centres
Kamloops, BC
- Full-time
Regular individual reporting meetings with the Residence Life Coordinator (or designate).
Added 46 mins ago
V
Admin Assistant II
Vale
Canada
- Full-time
This is a permanent position serving as the first point of contact for visitors, clients, vendors, and employees while providing administrative support across multiple departments.
Added 1 hour ago
DB
Sales Coordinator
DoubleTree by Hilton
Toronto, ON
- Full-time
DoubleTree by Hilton Toronto Airport is looking for a Full Time Sales Coordinator.
Added 1 hour ago
R
Coordinator, Sales
Revlon
Toronto, ON
- $52,000 to $56,000 CAD / year
- Full-time
The Customer Business Development Coordinator supports the execution and performance of key customer business priorities across Revlon’s retail partners. The role works closely with the…
Added 1 hour ago
AU
Coordinator, Mental Health & Wellness
Algoma University
Brampton, ON
- $82,387 to $102,983 CAD / year
- Full-time
Algoma University has an existing vacancy in the position of Mental Health & Wellness Coordinator. Reporting to the Manager, Student Wellbeing, the Mental Health and Wellness Coordinator…
Added 1 hour ago
AA
Parts Coordinator (Toronto Area)
Assured Automotive
Toronto, ON · Etobicoke, ON
- Full-time
We are looking for a Parts Coordinator in the Toronto Area.

Jumbo Interactive

Customer Success Coordinator

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1–3 years of experience in a coordination, administration, customer service, project support or similar role.
Posting language: English
Posted: Oct 29, 2026

Original job description

Customer Success Coordinator

Position Overview

The Customer Success Coordinator supports the successful delivery of lottery campaigns from planning through completion. Working closely with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre and external suppliers, this role coordinates campaign information, documentation, timelines and operational requirements to ensure each lottery is accurately prepared and delivered.

This role is well suited to someone who is highly organized, detail-oriented and comfortable working across multiple teams and priorities. As knowledge and experience develop, the role will take on greater ownership of campaigns, including increased interaction with customers and suppliers and, ultimately, responsibility for managing customer relationships.

Key Responsibilities

Campaign Delivery & Coordination
Support the day-to-day coordination of lottery campaigns, ensuring required information, documentation and tasks are completed accurately and on schedule. Maintain campaign tasks, deadlines and action items in Planner, keep key dates current in the Technology Calendar, and follow up on outstanding requirements or changes.

Lottery Documentation & Compliance
Prepare, update and maintain lottery rules and regulations based on approved campaign information. Ensure campaign documentation is accurate, consistent and reflects the approved program. Assist with proofreading and quality control across lottery materials, identifying errors, inconsistencies or missing information before materials are finalized.

Operational Resources & Communications
Prepare and maintain the materials required by Call Centre and Customer Service teams to support each campaign, including Quick Reference Guides, FAQs, checklists and other campaign resources. Prepare winner communication templates and mail merges and coordinate the information required for winner notifications.

Prize, Vendor & Supplier Coordination
Support the administration of prize and supplier requirements throughout each campaign. Prepare Letters of Agreement using approved templates and information, maintain vendor and supplier information, coordinate required follow-ups and compile final winner lists for prize suppliers.

Technology & Campaign Readiness
Coordinate requests for the hardware required to support lottery campaigns, ensuring requests are submitted to the Technology team at the appropriate stage and that all required information is complete and accurate. Coordinate other campaign requirements with Technology and internal teams as needed to support campaign readiness.

Campaign Completion & Administration
Maintain gift card and prize information and provide required details to Customer Service teams. Complete recurring campaign requirements, document updates, follow-ups and other administrative activities necessary to bring campaigns through to completion.

Cross-Functional & Customer Support
Work collaboratively with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre, Marketing and other teams to coordinate campaign requirements and resolve issues. As experience and knowledge develop, take on increasing direct communication with customers and suppliers, supporting customer requests and developing a deeper understanding of the customer relationship.

Qualifications

1–3 years of experience in a coordination, administration, customer service, project support or similar role.
Strong organizational skills and the ability to manage multiple priorities, deadlines and recurring requirements.
Excellent attention to detail and a high standard of accuracy.
Strong written and verbal communication skills.
Proficiency with Microsoft Office, particularly Word and Excel; experience with Microsoft Planner or similar tools is an asset.
Ability to work effectively across multiple teams and follow through on tasks and commitments.
Experience working in a deadline-driven or highly regulated environment is an asset.
Experience in the lottery, gaming, financial services or another detail-oriented industry is an asset.

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More about this job

Responsibilities

The Customer Success Coordinator supports the delivery of lottery campaigns by managing documentation, timelines, and operational requirements across multiple internal teams. They also coordinate prize and vendor administration while ensuring compliance and quality control throughout the campaign lifecycle.

Requirements

Candidates should have 1–3 years of experience in coordination, administration, or customer service roles. Strong organizational skills, attention to detail, and proficiency in Microsoft Office are required for this position.

Skills

Project coordination
Administrative support
Customer service
Documentation management
Compliance
Quality control
Proofreading
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Planner
Communication
Organizational skills
Time management
Vendor coordination

Visa sponsorship

Not detected in the job text

Keywords

Lottery campaigns
Project management
Campaign coordination
Compliance
Documentation
Quality control
Microsoft Office
Microsoft Planner
Vendor management
Customer support
Administration
Operations
Winner notifications
Data entry
Regulatory compliance
Cross-functional collaboration
Deadline-driven
Gaming industry
Financial services

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