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Added 1 min ago
CI
Deskside Support Analyst (Onsite) - 12 months contract
Compugen Inc
Surrey, BC
- Contract
…support to end users ensuring timely resolution of incidents and service requests while maintaining a high level of customer service. This role requires strong troubleshooting skills across…
Added 1 min ago
MC
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
Merck Canada
Kirkland, QC
- Full-time
Ce rôle administratif combine le soutien à la direction, la coordination des activités du service et l’amélioration continue. Bien qu’une organisation irréprochable et le souci du détail…
Added 1 min ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Montreal, QC
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 1 min ago
CL
Service Coordinator (Temporary position)
Comairco, LLC
Laval, QC
- Full-time
We are looking for a Service Coordinator to join our team at our Laval branch. This is a temporary position for an indefinite period, renewable in 3-month increments, depending on the…
Added 1 min ago
S
Coordonnateur(trice) des opérations, gestion des commandes // Operations Coordinator, Order Management
SharkNinja
Montreal, QC
- Full-time
Assurer la relève au besoin et effectuer des transferts de dossiers clairs afin de maintenir la continuité du service.
Added 1 min ago
FL
Logistic Coordinator - Montreal Office
Fuze Logistics Services Inc
Montreal, QC
- Full-time
We are seeking a Logistic Coordinator to join our team in Montreal!
Added 1 min ago
AS
Logistics Coordinator
ATCO Structures
QC · Laprairie, QC
- Full-time
As a Logistics Coordinator, you will be the backbone of our operations, ensuring the smooth execution of logistics from start to finish including regional lease fleet management, scheduling…
Added 1 min ago
FC
Service Coordinator
Fluke Corporation
Mississauga, ON
- Full-time
Job Summary: We are seeking a skilled service coordinator with a background in customer service to join our team. This individual would be responsible to communicate with customer and…
Added 1 min ago
BP
Vehicle and Transport Coordinator
Broadstreet Properties LTD
Campbell River, BC
- Full-time
Working directly with a private family ownership group, the Vehicle & Transportation Coordinator will be responsible for the day-to-day care, maintenance, and coordination of the family’s…
Added 16 mins ago
TP
Logistic Coordinator
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Terrebonne, QC
- Full-time
Collaborer avec l’équipe du service à la clientèle (CSR) afin de favoriser l’efficacité de la chaîne d’approvisionnement et le respect des délais de livraison.
Added 31 mins ago
MO
Inventory Control Coordinator, Monday-Friday, 4pm-12am
Martin-Brower of Canada Co.
Brampton, ON
- $55,000 to $65,000 CAD / year
- Full-time
Strong interpersonal, customer service, presentation, and organizational skills to oversee staff
Added 31 mins ago
DE
Supply Chain Coordinator
DV8 Energy Inc
Calgary, AB
- Full-time
We are seeking a proactive and detail-oriented Supply Chain Coordinator to support the seamless movement of products across facilities and ensure alignment with project and production…
Added 31 mins ago
MP
Clinic Coordinator
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Calgary, AB
- Full-time
…your communication with clients. You have exceptional customer service skills and a natural ability to make people feel welcomed, supported, and cared for. You are a fast learner who adapts…
Added 31 mins ago
TU
E-Commerce Coordinator
The University of British Columbia
Vancouver, BC
- $4,383 to $4,596 CAD / month
- Full-time
The E-Commerce Coordinator carries out moderately complex clerical and/or typing tasks, including preparing, reviewing and publishing product listings on the UBC Bookstore website. Working…
Added 31 mins ago
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Assignment Coordinator
ParaMed Home Health Care
Bedford, NS
- Full-time
As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 31 mins ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Calgary, AB
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 46 mins ago
DG
Operations Supervisor - Event Facilities Services
Dexterra Group
Halifax, NS
- Full-time
…fast-paced setting and takes pride in delivering exceptional service during high-profile events and large-scale public…
Added 46 mins ago
MO
Inventory Coordinator
Martin-Brower of Canada Co.
Baie-D'Urfé, QC
- $55,000 to $63,000 CAD / year
- Full-time
Strong interpersonal, customer service, presentation, and organizational skills to oversee staff
Added 1 hour ago
LS
HR Officer - Wellness, Health and Safety
Langley School District #35
Langley (District), BC · Langley, BC
- Full-time
…Disability Management Professional (CDMP), Certified Return to Work Coordinator (CRTWC), Certified Human Resources Professional (CHRP), or related credentials would be considered…
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CO
Casual Personal Trainer - Program Representative - ᐱᓕᕆᐊᒧᑦ ᑭᒡᒐᖅᑐᐃᔨ – ᐃᒻᒥᒧᑦ ᐃᖃᐃᓕᓴᐃᑎᑦᑎᔨ
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- Part-time
Reporting to the Fitness Centre Coordinator, the Program Representative – Personal Trainer provides individualized one-on-one fitness training to clients with a wide range of ages,…
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Operations Coordinator
Trimac Transportation
Winnipeg, MB
- Full-time
The Sr Coordinator, Branch Operations is responsible for continually supporting Searcy Trucking’s safety management system, which is the foundation of the company’s safety culture. The role…
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SF
COORDONNATEUR(TRICE) DES OPÉRATIONS, GESTION DES COMMANDES // OPERATIONS COORDINATOR, ORDER MANAGEMENT
SharkNinja France
Montreal, QC
- Full-time
Assurer la relève au besoin et effectuer des transferts de dossiers clairs afin de maintenir la continuité du service.
Added 1 hour ago
JI
Customer Success Coordinator
Jumbo Interactive
Calgary, AB
- Full-time
The Customer Success Coordinator supports the successful delivery of lottery campaigns from planning through completion. Working closely with Lottery Delivery, Project Management,…
Added 1 hour ago
OD
Inbound and WIP Inventory Coordinator
One Degree Organic Foods
Mission, BC
- Full-time
POSITION: Inbound & WIP Inventory Coordinator REPORTS TO: Director of Manufacturing
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SA
Academic and Operations Associate
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Tsawwassen, BC
- Full-time
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Jumbo Interactive

Customer Success Coordinator

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 1–3 years of experience in a coordination, administration, customer service, project support or similar role.
Posting language: English
Posted: Oct 29, 2026

Original job description

Customer Success Coordinator

Position Overview

The Customer Success Coordinator supports the successful delivery of lottery campaigns from planning through completion. Working closely with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre and external suppliers, this role coordinates campaign information, documentation, timelines and operational requirements to ensure each lottery is accurately prepared and delivered.

This role is well suited to someone who is highly organized, detail-oriented and comfortable working across multiple teams and priorities. As knowledge and experience develop, the role will take on greater ownership of campaigns, including increased interaction with customers and suppliers and, ultimately, responsibility for managing customer relationships.

Key Responsibilities

Campaign Delivery & Coordination
Support the day-to-day coordination of lottery campaigns, ensuring required information, documentation and tasks are completed accurately and on schedule. Maintain campaign tasks, deadlines and action items in Planner, keep key dates current in the Technology Calendar, and follow up on outstanding requirements or changes.

Lottery Documentation & Compliance
Prepare, update and maintain lottery rules and regulations based on approved campaign information. Ensure campaign documentation is accurate, consistent and reflects the approved program. Assist with proofreading and quality control across lottery materials, identifying errors, inconsistencies or missing information before materials are finalized.

Operational Resources & Communications
Prepare and maintain the materials required by Call Centre and Customer Service teams to support each campaign, including Quick Reference Guides, FAQs, checklists and other campaign resources. Prepare winner communication templates and mail merges and coordinate the information required for winner notifications.

Prize, Vendor & Supplier Coordination
Support the administration of prize and supplier requirements throughout each campaign. Prepare Letters of Agreement using approved templates and information, maintain vendor and supplier information, coordinate required follow-ups and compile final winner lists for prize suppliers.

Technology & Campaign Readiness
Coordinate requests for the hardware required to support lottery campaigns, ensuring requests are submitted to the Technology team at the appropriate stage and that all required information is complete and accurate. Coordinate other campaign requirements with Technology and internal teams as needed to support campaign readiness.

Campaign Completion & Administration
Maintain gift card and prize information and provide required details to Customer Service teams. Complete recurring campaign requirements, document updates, follow-ups and other administrative activities necessary to bring campaigns through to completion.

Cross-Functional & Customer Support
Work collaboratively with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre, Marketing and other teams to coordinate campaign requirements and resolve issues. As experience and knowledge develop, take on increasing direct communication with customers and suppliers, supporting customer requests and developing a deeper understanding of the customer relationship.

Qualifications

1–3 years of experience in a coordination, administration, customer service, project support or similar role.
Strong organizational skills and the ability to manage multiple priorities, deadlines and recurring requirements.
Excellent attention to detail and a high standard of accuracy.
Strong written and verbal communication skills.
Proficiency with Microsoft Office, particularly Word and Excel; experience with Microsoft Planner or similar tools is an asset.
Ability to work effectively across multiple teams and follow through on tasks and commitments.
Experience working in a deadline-driven or highly regulated environment is an asset.
Experience in the lottery, gaming, financial services or another detail-oriented industry is an asset.

Apply About employer

More about this job

Responsibilities

The Customer Success Coordinator supports the delivery of lottery campaigns by managing documentation, timelines, and operational requirements across multiple internal teams. They also coordinate prize and vendor administration while ensuring compliance and quality control throughout the campaign lifecycle.

Requirements

Candidates should have 1–3 years of experience in coordination, administration, or customer service roles. Strong organizational skills, attention to detail, and proficiency in Microsoft Office are required for this position.

Skills

Project coordination
Administrative support
Customer service
Documentation management
Compliance
Quality control
Proofreading
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Planner
Communication
Organizational skills
Time management
Vendor coordination

Visa sponsorship

Not detected in the job text

Keywords

Lottery campaigns
Project management
Campaign coordination
Compliance
Documentation
Quality control
Microsoft Office
Microsoft Planner
Vendor management
Customer support
Administration
Operations
Winner notifications
Data entry
Regulatory compliance
Cross-functional collaboration
Deadline-driven
Gaming industry
Financial services

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