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Added 2 mins ago
Coordinator - Airports Centralized Services
WestJet Group
Calgary, AB
The Airport Centralized Services Coordinator plays a key role in supporting airport operations across the network by centralizing critical support activities and strengthening visibility…
Added 16 mins ago
BIM Coordinator
DIALOG
Calgary, AB
Full-time
…coordinated, high-quality projects across disciplines. As a BIM Coordinator, you will work closely with project teams to support the planning, implementation, and management of BIM…
Added 16 mins ago
Coordinator, Communications and Correspondence
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Ottawa, ON · Montreal, QC · Toronto, ON
At Alto, we are actively contributing to the transformation of Canada's future with our high-speed train project connecting Quebec City and Toronto. With the support of the Government of…
Added 16 mins ago
Coordonnateur(trice), événements et expérience employé
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Full-time
Coordinator, Learning & Development Events and Employee Experience
Added 30 mins ago
Procurement Specialist / Coordinator
Kleinfelder
AB · Edmonton, AB
Part-time
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Added 30 mins ago
Procurement Specialist / Coordinator
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Calgary, AB
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Clinical Pharmacy Specialist
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$60.98 to $76.21 CAD / hour
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Added 32 mins ago
Oil Sands Crown Royalty Analyst
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Added 32 mins ago
Project & Marketing Operations Coordinator – Marketing & Brand
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Added 32 mins ago
Project Coordinator
PCL Construction
Toronto, ON · Oakville, ON
As a Project Coordinator for PCL Constructors Canada Inc. in Oakville, Ontario, Toronto, Ontario, you'll have the opportunity to support project delivery by coordinating schedules, tracking…
Added 32 mins ago
Facilities Coordinator
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Full-time
Provide facility specific assistance to the project management team as needed or requested.
Added 45 mins ago
Senior Investment Coordinator
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Toronto, ON
Contract
…business administration aspects for TPM. The Senior Investment Coordinator, TPM will perform diverse functions to support the advancement of TPM's priorities across OPTrust. Their actions…
Added 45 mins ago
Administrative Assistant
Sylvan, Inc.
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Full-time
…sectors, Sylvan provides advanced services from planning to project execution and ongoing service maintenance. By combining intelligent technology, expertise, and a commitment to safety and…
Added 45 mins ago
Technical Coordinator, Nickle Galleries, Libraries and Cultural Resources
University of Calgary
Calgary, AB
Full-time
The Nickle Galleries Team in Libraries & Cultural Resources is currently seeking a Full-time Regular Technical Coordinator.
Added 59 mins ago
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
Contract
Provide functional information and guidance to the Finance team, project coordinator and broader implementation team.
Added 1 hour ago
BIM Modeler
Trillium Guideway Partners
Toronto, ON
$70,000 to $90,000 CAD / year
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…Place grounds. The Northern Civil, Stations and Tunnel (“NC”) project consist of approximately 7 kms of underground subway and elevated guideway, with stations along the segment providing…
Added 1 hour ago
BIM Coordinator
Trillium Guideway Partners
Toronto, ON
$80,000 to $100,000 CAD / year
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…Place grounds. The Northern Civil, Stations and Tunnel (“NC”) project consist of approximately 7 kms of underground subway and elevated guideway, with stations along the segment providing…
Added 1 hour ago
Clinical Research and Trials Coordinator P2BR
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Added 1 hour ago
Executive Assistant to Chief Executive Officer
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A project manager, not just a coordinator. You hold dozens of open threads across unrelated workstreams and you close them. This is what separates a good candidate from the right one.
Added 1 hour ago
Research Community Coordinator (Prince Albert)
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Added 1 hour ago
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Project Coordinator, STAC (Structure, Tower and Antenna Council)
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Customer Growth & Experience Coordinator
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The Customer Growth & Experience Coordinator will be one of the first points of contact for new customers and will play an important role throughout the customer journey.
Added 2 hours ago
Executive & HR Coordinator / Coordonnateur(trice), soutien exécutif et RH
CandorVision
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We are currently seeking an Executive & HR Coordinator to join our dynamic team. This is an important role in keeping key executive, HR, payroll, accounting, and administrative processes…

Jumbo Interactive

Lottery Delivery Coordinator

Calgary, AB, Canada

Job type: Full-time
Experience: 1–3 years of experience in a coordination, administration, customer service, project support or similar role.
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Lottery Delivery Coordinator

Position Overview

The Lottery Delivery Coordinator supports the successful delivery of lottery campaigns from planning through completion. Working closely with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre and external suppliers, this role coordinates campaign information, documentation, timelines and operational requirements to ensure each lottery is accurately prepared and delivered.

This role is well suited to someone who is highly organized, detail-oriented and comfortable working across multiple teams and priorities. As knowledge and experience develop, the role will take on greater ownership of campaigns, including increased interaction with customers and suppliers and, ultimately, responsibility for managing customer relationships.

Key Responsibilities

Campaign Delivery & Coordination
Support the day-to-day coordination of lottery campaigns, ensuring required information, documentation and tasks are completed accurately and on schedule. Maintain campaign tasks, deadlines and action items in Planner, keep key dates current in the Technology Calendar, and follow up on outstanding requirements or changes.

Lottery Documentation & Compliance
Prepare, update and maintain lottery rules and regulations based on approved campaign information. Ensure campaign documentation is accurate, consistent and reflects the approved program. Assist with proofreading and quality control across lottery materials, identifying errors, inconsistencies or missing information before materials are finalized.

Operational Resources & Communications
Prepare and maintain the materials required by Call Centre and Customer Service teams to support each campaign, including Quick Reference Guides, FAQs, checklists and other campaign resources. Prepare winner communication templates and mail merges and coordinate the information required for winner notifications.

Prize, Vendor & Supplier Coordination
Support the administration of prize and supplier requirements throughout each campaign. Prepare Letters of Agreement using approved templates and information, maintain vendor and supplier information, coordinate required follow-ups and compile final winner lists for prize suppliers.

Technology & Campaign Readiness
Coordinate requests for the hardware required to support lottery campaigns, ensuring requests are submitted to the Technology team at the appropriate stage and that all required information is complete and accurate. Coordinate other campaign requirements with Technology and internal teams as needed to support campaign readiness.

Campaign Completion & Administration
Maintain gift card and prize information and provide required details to Customer Service teams. Complete recurring campaign requirements, document updates, follow-ups and other administrative activities necessary to bring campaigns through to completion.

Cross-Functional & Customer Support
Work collaboratively with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre, Marketing and other internal teams to coordinate campaign requirements and resolve issues. As experience and knowledge develop, take on increasing direct communication with customers and suppliers, supporting customer requests and developing a deeper understanding of the customer relationship.

Qualifications

1–3 years of experience in a coordination, administration, customer service, project support or similar role.
Strong organizational skills and the ability to manage multiple priorities, deadlines and recurring requirements.
Excellent attention to detail and a high standard of accuracy.
Strong written and verbal communication skills.
Proficiency with Microsoft Office, particularly Word and Excel; experience with Microsoft Planner or similar tools is an asset.
Ability to work effectively across multiple teams and follow through on tasks and commitments.
Experience working in a deadline-driven or highly regulated environment is an asset.
Experience in the lottery, gaming, financial services or another detail-oriented industry is an asset.

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More about this job

Responsibilities

The Lottery Delivery Coordinator supports the end-to-end execution of lottery campaigns by managing documentation, timelines, and operational resources. They collaborate with cross-functional teams to ensure campaign compliance, prize administration, and accurate delivery of materials.

Requirements

Candidates should have 1–3 years of experience in coordination, administration, or customer service roles. Strong organizational skills, proficiency in Microsoft Office, and the ability to manage multiple priorities in a deadline-driven environment are required.

Skills

Campaign coordination
Project management
Documentation
Compliance
Quality control
Proofreading
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Planner
Customer service
Communication
Organizational skills
Attention to detail
Vendor management
Administrative support

Visa sponsorship

Not detected in the job text

Keywords

Lottery
Campaign Management
Project Coordination
Compliance
Documentation
Microsoft Office
Microsoft Planner
Customer Service
Vendor Management
Quality Control
Administration
Gaming
Financial Services
Deadline-driven
Operational Support
Winner Notification
Hardware Coordination
Cross-functional Collaboration

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