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Added 10 mins ago
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Customer Expérience Associate, part time (future opportunities) - Montérégie-Estrie
TD
Longueuil, QC · Saint-Hubert, QC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 10 mins ago
PT
Senior Project Manager
Phair Talent Partners
Barriere, BC
- $150,000 to $180,000 CAD / year
- Full-time
Simpcw Resources Group is seeking a Senior Project Manager to lead the successful delivery of multiple major projects from initiation through to final completion. Reporting directly to the…
Added 10 mins ago
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Project Coordinator, Renewables
Proven
Toronto, ON
- Full-time
Track scope changes, prepare change orders for the Account Manager's approval, and work with project accounting on invoicing and collections status.
Added 11 mins ago
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Bilingual Facility Services Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 11 mins ago
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Project Coordinator, Renewables
Proven
Calgary, AB
- Full-time
Track scope changes, prepare change orders for the Account Manager's approval, and work with project accounting on invoicing and collections status.
Added 11 mins ago
LB
Senior Underwriter
Laurentian Bank
Ottawa, ON
- Full-time
…together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers…
Added 11 mins ago
WA
Structural Designer Drafter J26-28
Westmar Advisors Inc.
Burnaby, BC
- Full-time
…offering a blend of strategic advisory and technical engineering services. Our team is committed to innovation, professional integrity, and fostering a collaborative, inclusive…
Added 11 mins ago
CI
Legal Office Manager
Cartel Inc.
Toronto, ON
- Full-time
Some people manage an office. The right person becomes the heartbeat of it. Our Client is looking for a seasoned Office Manager who knows the legal environment, thrives on keeping things…
Added 11 mins ago
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Leasing Manager, Retail
Taylor Ryan Executive Search Partners
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
Our client is a well-established real estate organization with a strong presence in the Canadian real estate market. The organization is responsible for a portfolio of high-profile real…
Added 11 mins ago
CI
Corporate Law Clerk
Cartel Inc.
Mississauga, ON
- Full-time
Our Client is looking for an experienced Corporate Law Clerk with a minimum of five years of experience to join their well-established, highly regarded law firm - where expertise matters,…
Added 11 mins ago
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Part Time Porter (Everclean)
Kandor
Vancouver, BC
- Part-time
Everclean is a trusted Canadian-owned and operated facility services provider, proudly operating under Kandor Management Corp., alongside Guardteck Security and Kendrix Technologies. We…
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Personal Banking Associate Trainee - Mandarin and/or Cantonese Language Skills Considered an Asset
TD
Burnaby, BC
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 11 mins ago
T
Personal Banking Associate
TD
Barrie, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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T
CRM Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
Support the identification, development, and implementation of new workflows, services, and operational improvements.
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T
Personal Banker Trainee
TD
Saskatoon, SK
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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T
Software Engineer II
TD
Toronto, ON
- Full-time
Added 11 mins ago
T
Personal Banking Associate
TD
Prescott, ON
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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T
Personal Banking Associate
TD
Waterford, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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T
Wealth Operations Officer II Preferred Candidate
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 11 mins ago
RS
Disability Support Worker Full Time Positions
Rocky Support Services Society
Rocky Mountain House, AB
- Full-time
We are seeking compassionate and dedicated individuals to join our Rocky Support Services Society team as Community Disability Services Practitioners.
Added 11 mins ago
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Optometry Coordinator
Medcan
Toronto, ON
- $47,831 to $65,767.25 CAD / year
- Full-time
The Product Coordinator is the primary operational and client-facing support for the Optometry Service. The role consists of a combination of administrative responsibilities and direct…
Added 11 mins ago
EG
Customer Success Manager, North America
Etraveli Group
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
…global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and customer support. As a world leader in virtual interlining…
Added 11 mins ago
FH
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Burnaby
Fraser Health
Burnaby, BC
- Part-time
Reporting to the Manager, Clinical Operations or designate, this position provides administrative day-to-day support to the Urgent Primary Care Centre (�UPCC� or �Centre�), and as the first…
Added 11 mins ago
Recruitment and Outreach Advisor (App. D/Temp. Assignment: December 2026 - December 2027)
Mohawk College
Hamilton, ON
Collaboration and Liaison: Plays a key role in the new student continuum, sharing information related to various services available to support new students, including but not limited to…
Added 25 mins ago
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Director, Business Development, Pension Risk Transfer
BMO
Toronto, ON · Montreal, QC · YNG
- Full-time
Support broader relationship-development initiatives across BMO by identifying opportunities to deepen institutional client relationships.

Jumbo Interactive

Senior Manager, Project Management

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of progressive experience in project management, program management, operations, client delivery, or a related discipline.
Posting language: English
Posted: Sep 15, 2026

Original job description

Stride is a full-service lottery and fundraising organization that helps charitable and non-profit organizations generate revenue through professionally managed lottery programs across Canada.

For more than 30 years, Stride has brought together the strategy, marketing, technology, customer service, finance, operations, regulatory expertise, and project management required to plan, launch, and operate successful lottery campaigns. We work with foundations, healthcare organizations, and other mission-driven organizations to generate significant funding for healthcare initiatives, research, and community services.

This is a senior, hands-on role responsible for turning campaign plans into execution. The Senior Manager oversees the many moving parts involved in planning, launching, operating, and closing out campaigns, ensuring that internal teams deliver what is required, when it is required, and to the expected standard. The role will also directly lead selected campaigns and projects.

The position is highly client-facing, with responsibility for managing the client relationship from a project delivery perspective. This includes keeping clients informed, managing timelines and approvals, providing revenue and budget updates, resolving issues, and ensuring commitments are delivered as agreed.

Key Responsibilities

Lottery Campaign Operations & Delivery

Own the end-to-end delivery of assigned lottery campaigns from initial planning and preparation through launch, live campaign operations, and post-campaign close-out.
Personally lead selected campaigns and projects, taking ownership of the overall delivery plan and outcomes.
Develop and maintain detailed project plans, Gantt charts, timelines, milestones, dependencies, critical paths, and key deliverables.
Bring together the internal teams and external partners required to deliver each campaign and ensure responsibilities, handoffs, and deadlines are clearly understood.
Monitor execution closely and proactively address issues, risks, dependencies, and changes that could affect delivery.
Ensure all internal campaign requirements are completed and campaigns are fully prepared for launch.
Maintain oversight throughout the live campaign period, ensuring issues are identified and resolved quickly and execution remains coordinated.
Lead post-campaign activities, including reporting, reconciliation, outstanding deliverables, and close-out.
Identify practical opportunities to improve campaign workflows, execution, efficiency, and scalability.

Client & Project Delivery

Own the day-to-day client relationship for assigned campaigns from a project delivery perspective.
Lead regular client status meetings and provide clear updates on campaign progress, timelines, deliverables, approvals, revenue, budgets, risks, and issues.
Develop effective working relationships with client stakeholders and ensure that project communications, expectations, and commitments are managed appropriately.
Coordinate client inputs, decisions, and approvals required to keep campaigns moving and on schedule.
Ensure client commitments are reflected in internal execution and delivered as agreed.
Act as the central point of contact for project-related questions, issues, and changes, resolving matters effectively and escalating when appropriate.

Project Management Leadership

Oversee Stride’s project management function, including the project management team, project management tools, and consistent application of project practices.
Lead, coach, and support project management team members in the effective delivery of their work.
Establish and maintain practical approaches to project planning, tracking, reporting, risk management, and project governance.
Ensure effective use of ClickUp and other project management tools to provide visibility into project status, deliverables, and accountability.
Identify and implement improvements to project management practices and cross-functional workflows within established organizational and regulatory requirements.

Qualifications

8+ years of progressive experience in project management, program management, operations, client delivery, or a related discipline.
PMP or equivalent project management certification
Proven experience leading complex, cross-functional projects from planning through completion, preferably in a client-facing environment.
Strong experience developing and managing detailed project plans, timelines, dependencies, milestones, budgets, and project reporting.
Demonstrated ability to manage client relationships and communicate effectively with senior client stakeholders.
Strong operational orientation with the ability to understand the detail, identify what needs to happen, and drive execution across multiple teams.
Excellent organization, attention to detail, judgment, communication, and follow-through.
Strong problem-solving skills and the ability to anticipate issues, manage competing priorities, and make sound decisions.
Experience leading or mentoring project management resources.
Demonstrated ability to improve processes and ways of working within established organizational and regulatory requirements.
Strong business acumen, including an understanding of the relationship between project execution, client experience, revenue, cost, and risk.

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More about this job

Responsibilities

The Senior Manager oversees the end-to-end delivery of lottery campaigns, ensuring internal teams meet project requirements and standards. They also manage client relationships, providing updates on progress, budgets, and risks while leading the project management team.

Requirements

Candidates must have 8+ years of experience in project management or operations and hold a PMP or equivalent certification. Proven experience leading complex, cross-functional projects and managing client relationships is essential.

Skills

Project management
Program management
Strategic planning
Operations management
Team leadership
Budgeting
Risk management
Cross-functional leadership
Project governance
Reporting
Process improvement
Stakeholder management
Mentoring
Communication
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Program Management
Operations
Client Delivery
PMP
Gantt Charts
ClickUp
Lottery Campaigns
Fundraising
Stakeholder Management
Budgeting
Risk Management
Project Governance
Cross-functional Teams
Process Improvement
Reporting
Strategic Planning
Regulatory Expertise
Campaign Operations
Business Acumen

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