Account manager

Montreal Area | Remote | Full-Time

Do you have solid experience in technical sales and want to contribute to the digital transformation of the manufacturing sector? We are seeking an Account Manager who is passionate about industrial technologies, customer relationship development, and the sale of high-value-added solutions.

In this strategic role, you will be responsible for developing, retaining, and growing a portfolio of industrial and manufacturing clients by offering innovative solutions in:

• SCADA Software
• Historian Solutions
• Cloud Technologies
• Industrial Hardware
• Professional and Technical Services

You will work closely with business development, engineering, inside sales, and customer success professionals to support manufacturing organizations in their modernization and operational improvement initiatives.

Why Join Our Team?

You will have the opportunity to:

• Develop long-term business relationships with leading manufacturing organizations.
• Support clients in their digital transformation initiatives.
• Work fully remotely while collaborating with an experienced multidisciplinary team.
• Directly contribute to the growth of a strategic portfolio of industrial accounts.
• Grow within an environment focused on collaboration, innovation, and professional development.

Key Responsibilities
Account Development and Management

• Manage and grow a portfolio of industrial and manufacturing accounts.
• Build strong business relationships based on trust and a deep understanding of operational challenges.
• Maintain a thorough knowledge of each client’s technology environment, objectives, and priorities.
• Identify growth opportunities within existing accounts.

Consultative Industrial Solutions Sales

• Advise clients on solutions tailored to their operational needs.
• Present and promote industrial software, specialized hardware, and professional services.
• Recommend complementary solutions that improve operational performance and efficiency.
• Clearly demonstrate the business value of proposed solutions.

Sales Cycle Management

• Identify, qualify, and develop business opportunities.
• Prepare and present proposals and quotations.
• Maintain disciplined follow-up activities to achieve growth objectives.
• Ensure CRM pipeline accuracy.
• Participate in monthly sales forecasting.

Renewals and Customer Retention

• Manage SaaS subscription and maintenance contract renewals.
• Maintain high levels of customer satisfaction.
• Identify upselling and cross-selling opportunities within existing accounts.
• Support recurring revenue growth and customer retention.

Presentations and Demonstrations

• Conduct virtual client meetings.
• Deliver product demonstrations via Microsoft Teams or telephone.
• Present technical solutions to a variety of decision-makers.

Cross-Functional Collaboration

• Work closely with business development, customer success, inside sales, and technical experts.
• Participate in territorial planning and growth strategies.
• Contribute to continuous process improvement and collective business objectives.