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Added 1 day ago
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Bilingual Associate, New Business – Individual
Manulife
Waterloo, ON
- Full-time
Manulife’s Individual Insurance team currently has an opportunity for a Bilingual Associate, New Business - Individual.
Added 1 day ago
AW
Senior DevSecOps Engineer
Aviso Wealth
Remote, Canada
- $120,000 to $135,000 CAD / year
- Full-time
- Remote
We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 1 day ago
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Order Processing Associate
Monark
Surrey, BC · White Rock, British Columbia
- Full-time
We are seeking an Order Processing Associate to join our growing team. In this full-time, permanent role, you will support clients by managing service requests from intake to resolution -…
Added 1 day ago
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DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 1 day ago
HR
Specialist, Designated Sales Associate - Denim
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Added 1 day ago
HR
Specialist, Designated Sales Associate - Denim
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Added 2 days ago
Sales Associate, Sales & Partnerships - Scotia iTRADE (Cantonese)
Scotiabank
Toronto, ON
The Sales Associate contributes to the overall success of the Sales & Partnerships team in Canada, ensuring specific individual goals and initiatives are delivered in support of the team’s…
Added 2 days ago
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Client Associate, Wood Gundy-Bilingual
CIBC
Quebec, QC
- Full-time
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through dedicated relationship management, trusted investment advice and…
Added 2 days ago
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Client Associate, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
As a Client Associate, you will provide administrative and ongoing support to a team that exceeds expectations for its clients. As a Client Associate in Wood Gundy's brokerage department,…
Added 2 days ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Laval, QC
- Contract
Train retail associates on client products, promotions, and messaging.
Added 2 days ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Brampton, ON
- Contract
Train retail associates on client products, promotions, and messaging.
Added 2 days ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
St. Catharines, ON
- Contract
Train retail associates on client products, promotions, and messaging.
Added 2 days ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Toronto, ON · Etobicoke, ON
- Contract
Train retail associates on client products, promotions, and messaging.
Added 2 days ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Burlington, ON
- Contract
Train retail associates on client products, promotions, and messaging.
Added 2 days ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Ajax, ON
- Contract
Train retail associates on client products, promotions, and messaging.
Added 2 days ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- $30 USD / hour
- Contract
Bilingual French Inbound Customer Engagement Associate needed for a 4 month contract opportunity with SAP Canada located in Vancouver, BC.
Added 2 days ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…
Added 2 days ago
PC
Client Service Associate
PBY Capital
Toronto, ON
- Full-time
We’re seeking a relationship-oriented Client Service Associate to join our Toronto office. The successful candidate will work closely with senior team members to support client service,…
Added 2 days ago
PC
Transaction Services Senior Associate - Financial Services (Bilingual FR/EN)
Pwc Canada
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities…
Added 3 days ago
DI
Agent des services douanes | Customs Services Agent
Delmar International Inc.
Lacolle, QC
- Full-time
Reporting to the Customs Manager, the Customs Associate is responsible for gathering information needed to complete rating and clearances of shipments and communicate this information…
Added 3 days ago
DI
Agent des services douanes | Customs Services Agent
Delmar International Inc.
Lacolle, QC
- Full-time
Reporting to the Customs Manager, the Customs Associate is responsible for gathering information needed to complete rating and clearances of shipments and communicate this information…
Added 3 days ago
DI
Agent des services douanes | Customs Services Agent
Delmar International Inc.
Lacolle, QC
- Full-time
Reporting to the Customs Manager, the Customs Associate is responsible for gathering information needed to complete rating and clearances of shipments and communicate this information…
Added 3 days ago
JA
Coordonnateur(trice) de projets – Fabrication et opération / Project Coordinator – Manufacturing & Operations
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
…opérationnelles du poste et assurer une collaboration et un service à la clientèle…
Added 3 days ago
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Administrative Associate, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through specialized relationship management, reliable investment advice and…
Added 3 days ago
RS
Customs - Customer Service Associate
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…

Jumpstart Refugee Talent

Bilingual Associate, Sales and Customer Service

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 23, 2026

Original job description

Our employer partner is an Insurance company and currently looking to add an experienced Bilingual Associate, Sales and Customer Service to their team!

Job Overview:

The Bilingual Associate, Sales and Customer Service provides personalized insurance advice and support to customers seeking home and auto insurance solutions. The role involves understanding customer needs, explaining insurance products, recommending suitable coverage, and delivering excellent service in both English and French. Training and mentorship are provided, along with the opportunity to obtain an insurance licence and advance professionally.

Key Responsibilities:

Assist customers with selecting appropriate home and auto insurance coverage based on their needs and circumstances.
Respond to inbound customer calls, answer product-related questions, and provide accurate information about available insurance solutions.
Assess customer needs and recommend suitable products, services, and coverage options.
Build positive customer relationships through active listening, empathy, and effective communication.
Explain insurance options clearly to help customers make informed decisions.
Contribute to the development and implementation of new initiatives to improve customer service and business operations.
Collaborate with team members while managing individual responsibilities and customer inquiries.
Maintain service quality and professionalism while handling multiple tasks and working in a fast-paced environment.
Complete the required provincial insurance licensing examination and training.

Qualifications:

At least one year of experience in a customer service, sales, or similar client-facing role.
Fluency in both English and French, with the ability to regularly serve customers in both languages.
Strong verbal communication, active listening, and interpersonal skills.
A customer-focused approach with the ability to understand needs and provide appropriate recommendations.
Ability to work independently and collaboratively as part of a team.
Strong multitasking, problem-solving, and time-management skills, including the ability to remain calm under pressure.
Proficiency with computers and the ability to navigate multiple systems simultaneously.
Willingness to complete the required provincial examination to obtain an insurance licence.
Eligibility to work in Canada; previous Canadian work experience is not required.

We thank all applicants interested in this opportunity; however, please note that only selected candidates will be contacted regarding next steps.

Recruitment Transparency & Compliance Statement

Jumpstart Refugee Talent advertises Ontario-based employment opportunities in alignment with the Employment Standards Act (ESA) job posting requirements effective January 1, 2026.

As a third-party sourcing organization, Jumpstart reviews publicly advertised postings to support compliance with applicable requirements, including:

Review of compensation disclosures
Prohibition on “Canadian experience” requirements
Disclosure of artificial intelligence use (where applicable)
Maintenance of posting records for compliance purposes
Procedures to identify and address potentially fraudulent or misleading job postings

Jumpstart does not conduct hiring or make employment decisions. Employers remain responsible for final recruitment processes and employment determinations.

Apply About employer

More about this job

Responsibilities

The associate provides personalized insurance advice and support to customers regarding home and auto insurance solutions. They are responsible for responding to inbound calls, assessing customer needs, and recommending appropriate coverage options.

Requirements

Candidates must have at least one year of experience in a customer service or sales role and be fluent in both English and French. Applicants must also be willing to complete the required provincial insurance licensing examination.

Skills

Customer service
Sales
Insurance advice
Bilingualism
Active listening
Communication
Problem-solving
Time management
Multitasking
Computer proficiency
Insurance licensing

Benefits

Training
Mentorship
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Sales
Customer Service
Bilingual
Home Insurance
Auto Insurance
Licensing
Client-facing
Inbound calls
Coverage
Professionalism
Communication
Problem-solving
Time-management
Multitasking

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