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Added 5 mins ago
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Paint Sales Associate: Part Time - KAMLOOPS
The Home Depot Canada
Kamloops, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on
Added 5 mins ago
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store manager - retail
MaxiCare
Sherbrooke, QC
- Full-time
Added 5 mins ago
CL
Resident Advisor - TRU East Village
Campus Living Centres
Kamloops, BC
- Full-time
Added 5 mins ago
CH
Client Care Coordinator
C-Care Health Services
Toronto, ON
- $55,000 to $68,000 CAD / year
- Full-time
Added 5 mins ago
AC
Sales Representative - Scarborough, North York, ON
Axcellent Communications Inc.
Toronto, ON · North York, ON
- Full-time
…technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for…
Added 5 mins ago
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Business Intelligence Analyst
Wiraa
Canada
- Full-time
Added 21 mins ago
SC
barista - Store# 28177, MCCALLUM & NO. 1
Starbucks Coffee Company
Abbotsford, BC
- Full-time
Added 35 mins ago
WV
Information Technology Support Specialist
Wave Visas Immigration Consultants in Delhi
BC · British Columbia, Canada
- Full-time
Added 35 mins ago
SO
Asbestos Remover / Abatement Worker
SERVPRO of Vacaville / Dixon
Charlottetown, PE
- Full-time
Added 35 mins ago
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Supply Chain Project Lead
SoTalent
Toronto, ON · Greater Toronto Area, Canada
- Contract
Added 35 mins ago
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Associate – Payables and Receivables Product Management, Transaction Banking Product
TD
Toronto, ON
- Full-time
Added 50 mins ago
Account Strategist, Engage Sales, Google Customer Solutions
Google
Toronto, ON
Added 1 hour ago
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Receptionist/Concierge
Chartwell
Maple Ridge, BC
- Part-time
Added 1 hour ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Full-time
Join SSP America as our next Restaurant General Manager and guide a full-service concept in one of the most dynamic, fast-paced environments in the industry.
Added 1 hour ago
SA
Food Service Worker
SSP America
Mississauga, ON
- Part-time
Added 1 hour ago
SA
Restaurant Operations Manager
SSP America
Mississauga, ON
- Internship
Added 1 hour ago
SA
Utility/Dishwasher (Full-Time) - Chili's (DTW)
SSP America
Mississauga, ON
- Full-time
Added 1 hour ago
SA
Utility-Dishwasher (Full-Time) - YUL Airport)
SSP America
Mississauga, ON
- Full-time
Added 1 hour ago
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Ctr, Sport&Wellness Attendant
Capilano University
North Vancouver, BC
- Part-time
Added 1 hour ago
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(CAN) Meat Associate
Walmart
Chilliwack, BC
- Part-time
…fast‑paced retail environment. In this role, you deliver outstanding customer service by living Walmart’s values, keeping the meat department clean, organized, and well‑stocked, and…
Added 1 hour ago
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(CAN) Stock Unloader Associate
Walmart
Port Coquitlam, BC
- Part-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is…
Added 1 hour ago
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(CAN) Stock Unloader Associate (Full Time 230PM-11PM)
Walmart
Langford, BC
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is…
Added 1 hour ago
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(CAN) Stocking 1 Team Associate (Full Time 7-330PM)
Walmart
Langford, BC
- Full-time
To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This…
Added 1 hour ago
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Online Grocery Shopper- OMNI Customer Fulfillment Associate
Walmart
Victoria, BC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 1 hour ago
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Calgary, CA - Strong Communicators Needed for Airbnb Luxe Home Consultant Project
Lifted, an Upwork Company™
Calgary, AB
- Contract

Jumpstart Refugee Talent

Claims Call Centre Associate

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Our employer partner is into insurance and financial services and currently looking to add an experienced Claims Call Centre Associate to their team!

Job Overview:

The Claims Call Centre Associate is responsible for processing insurance claims, documenting loss reports, coordinating claim intake, and providing timely, high-quality customer service while supporting specialized projects and collaborating with internal and external stakeholders.

Key Responsibilities:

Process routine and complex first reports of loss through various channels, ensuring accurate documentation and timely follow-up.
Handle technical claims-related duties and support specialized projects and pilot initiatives.
Coordinate the intake and appropriate routing of claims requiring specialized expertise.
Monitor workloads and manage resources in accordance with established procedures.
Collaborate with internal teams, including underwriters, account managers, and claims specialists.
Communicate professionally with external partners, including insurance agents and brokers.
Follow applicable legal, regulatory, and compliance requirements.
Meet departmental targets for service quality, call availability, and productivity.
Perform additional duties as assigned by management.

Qualifications:

High school diploma or equivalent, with at least two years of customer service experience; alternatively, an eligible insurance apprenticeship with an associate degree.
Completion of basic insurance coursework.
At least 18 months of contact centre experience.
Advanced Microsoft Office skills.
Knowledge of the insurance industry is an asset.
Insurance licensing or the ability to obtain the required licence, as applicable.
For positions based in Quebec, fluency in written and spoken French and English is required.water

We thank all applicants interested in this opportunity; however, please note that only selected candidates will be contacted regarding next steps.

Recruitment Transparency & Compliance Statement

Jumpstart Refugee Talent advertises Ontario-based employment opportunities in alignment with the Employment Standards Act (ESA) job posting requirements effective January 1, 2026.

As a third-party sourcing organization, Jumpstart reviews publicly advertised postings to support compliance with applicable requirements, including:

Review of compensation disclosures
Prohibition on “Canadian experience” requirements
Disclosure of artificial intelligence use (where applicable)
Maintenance of posting records for compliance purposes
Procedures to identify and address potentially fraudulent or misleading job postings

Jumpstart does not conduct hiring or make employment decisions. Employers remain responsible for final recruitment processes and employment determinations.

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More about this job

Responsibilities

The associate is responsible for processing insurance claims, documenting loss reports, and coordinating claim intake. They also collaborate with internal and external stakeholders to provide high-quality customer service and support specialized projects.

Requirements

Candidates must have a high school diploma or equivalent with at least two years of customer service experience, or an insurance apprenticeship with an associate degree. Additionally, 18 months of contact centre experience and advanced Microsoft Office skills are required.

Skills

Claims processing
Customer service
Documentation
Insurance industry knowledge
Microsoft Office
Communication
Problem solving
Regulatory compliance
Data entry
Resource management

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Financial services
Claims processing
Loss reports
Customer service
Contact centre
Microsoft Office
Underwriting
Compliance
Regulatory requirements
Insurance licensing
Stakeholder management
Data documentation
Insurance agents
Brokers

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