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Manager, Customer Experience & Transformation
BMO
Toronto, ON · BMOPLACE
- Full-time
The Manager, Customer Experience & Transformation puts the customer at the centre of process design and continuous improvement. The role analyzes customer complaints, surveys and NPS…
Added 4 mins ago
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National Director, Wills and POA
BMO
Toronto, ON · FCP
- Full-time
Typically 9+ years of relevant experience and post-secondary degree in a related field or an equivalent combination of education and experience.
Added 4 mins ago
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Banking Officer, Banking Client Solutions Team
BMO
Calgary, AB · CALG
- Full-time
…superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time…
Added 4 mins ago
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Wealth Planning Consultant, Private Wealth
BMO
Waterloo, ON · MARS
- Full-time
Leverages expert planning resources in the field of taxation, estate & trust and succession planning to assess and provide insights to clients.
Added 4 mins ago
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Digital Product Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
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Category Manager
Mevotech
Toronto, ON
- Full-time
Reporting to the Director, Category Management, the Category Manager supports the development and execution of category strategies across Mevotech's full customer base in the United States…
Added 4 mins ago
WM
Box Truck Driver
Waste Management, Inc. (WM)
Winnipeg, MB
- Full-time
Provide the highest level of customer service to assigned accounts daily, communicating any issues to Transportation Manager/Supervisor or Dispatcher for resolution. This includes, but is…
Added 4 mins ago
NA
Manager - Facilities Management & Development, Engineering and Technical Services
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting to the Director of Engineering, the Manager, Engineering & Technical Services provides leadership for technical services, and energy management within Engineering, Facilities…
Added 4 mins ago
BI
Medical Equipment Coordinator
Baxter International Inc.
Mississauga, ON · ON
- Full-time
…This role serves as a key connection point between customers, field service teams, logistics partners, and internal operations teams to support equipment deployment, maintenance, and…
Added 4 mins ago
MM
Oliver Wyman Actuarial - Manager - Life Practice
Marsh McLennan
Toronto, ON
- Full-time
…qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients…
Added 20 mins ago
Buyer
University of Guelph
Guelph, ON
Under the supervision of the Manager, Purchasing Operations, the incumbent is responsible for conducting purchasing activities in an ethical, accountable and transparent manner while…
Added 20 mins ago
Assistant Public Trustee - Finance
Government of Alberta
AB
Classification: Senior Manager Zone 2 (M42Z2)
Added 20 mins ago
SF
Inside Sales Account Executive
Six Flags Hurricane Harbor- LA
Vaughan, ON
- Full-time
This position is currently vacant and reports to the Group Sales Manager.
Added 20 mins ago
WC
Sr System Account Manager
Waters Corporation
Toronto, ON
- Full-time
At least 3 years of chromatography experience. UPLC, Mass Spec, field service and/or marketing is a plus
Added 20 mins ago
PM
Tax Manager
Philip Morris International
Toronto, ON
- Full-time
As Corporate Tax Manager, you will lead Canadian corporate income-tax compliance, reporting, audits and advisory activities while supporting regional and global tax initiatives. You will…
Added 20 mins ago
BT
Canadian Tax Manager
Baker Tilly Canada
Dartmouth, NS
- Full-time
We are looking for a Canadian Tax Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 35 mins ago
SF
Inside Sales Account Executive
Six Flags Entertainment Corporation
Vaughan, ON
- Full-time
This position is currently vacant and reports to the Group Sales Manager.
Added 35 mins ago
EM
Management Trainee
Enterprise Mobility
New Minas, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 35 mins ago
CV
Security Supervisor - Government House
Commissionaires Victoria, the Islands & Yukon
Victoria, BC
- Full-time
Many public safety careers begin with hands-on experience gained in the field. At Commissionaires, you'll gain practical experience, develop transferable skills, and learn from veterans and…
Added 35 mins ago
FI
Territory Sales Manager
Formations Inc.
Winnipeg, MB
- Full-time
Role Description The Territory Sales Manager is a full-time, on-site role based in Winnipeg, MB, responsible for driving sales growth and managing customer relationships within an assigned…
Added 35 mins ago
PA
Portfolio Manager (Bilingual)
Purpose Advisor Solutions
Toronto, ON
- Full-time
Harness Investment Management Inc. (Harness) is registered across Canada as a Portfolio Manager and Exempt Market Dealer, providing discretionary investment management services to…
Added 35 mins ago
SC
Senior Accountant (Steinbach)
Steinbach Credit Union
Steinbach, MB
- Full-time
Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing…
Added 35 mins ago
JR
Community Manager
Jumpstart Refugee Talent
Laval, QC
- Full-time
Our employer partner, as one of Canada’s premier providers of commercial property management and leasing services, is currently looking to add an experienced Community Manager to their team!
Added 35 mins ago
Senior Account Executive, Public Sector Professional Services
Amazon
Ottawa, ON
…seeking a senior and dynamic Professional Services Account Manager for Canada Federal Government. You will be responsible for supporting new and existing clients in transformation projects…
Added 35 mins ago
QW
Delivery Lead
Quantum World Technologies Inc.
Toronto, ON
- Contract
Senior Project Manager will own the end-to-end delivery of complex software projects, ensuring implementation is on-time, within budget, and of high quality.

Jumpstart Refugee Talent

Community Manager

Laval, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

These postings are exclusively for refugees, refugee claimants, and forcibly displaced persons residing in Canada. You must be registered as a Jumpstart client to be referred to our employer partners. You can register on our website, if you are currently not a client.

Our employer partner, as one of Canada’s premier providers of commercial property management and leasing services, is currently looking to add an experienced Community Manager to their team!

Job Overview:

In this role, you’ll lead a dedicated on-site team, foster an exceptional resident experience, and ensure the highest standards of service and day-to-day operations. You’ll oversee all aspects of building management and business performance, with a focus on operational excellence, resident satisfaction, and maximizing net operating income. The ideal candidate is a proactive, self-motivated leader who thrives in a fast-paced environment, embraces continuous growth, and is passionate about creating an elevated living experience for residents.

This is a bilingual on-site position located in Laval, QC.

Key Responsibilities:

Customer Service: Address resident inquiries and complaints professionally, enhance the resident experience, and foster a welcoming community.
Administration & Records: Maintain accurate resident records, manage rent payments and arrears, process notices, and coordinate suite inspections and work orders.
Leasing & Renewals: Negotiate lease renewals, manage assignments and subleases, and support lease administration in compliance with provincial legislation.
Marketing & Leasing Support: Conduct property viewings, qualify prospective residents, process applications, negotiate leases, and promote resident referral programs.
Resident Relations & Engagement: Organize resident events, coordinate guest suite bookings, follow up on resident surveys and service ratings, and resolve concerns promptly.
Staff & Operational Support: Assist with staff onboarding, participate in operations meetings, maintain property directories, and support special projects.
Health & Safety: Follow company policies, maintain fire and life safety standards, and ensure contractors comply with safety requirements.
Sustainability: Promote energy and water efficiency, reduce waste, improve recycling, and support the company's environmental and social responsibility initiatives.

Qualifications:

Experience: 3+ years of related experience with residential property management or hospitality, post-secondary courses in property management or hospitality, experience leading a team.
Education: A College or University education in a business or hospitality field would be considered an asset.

Computer Skills: Intermediate skills in Microsoft Office: MS Word, Excel, and Outlook; knowledge of Yardi an asset

Knowledge: A complete understanding of all applicable laws, legislation, and rights concerning resident / landlord relations
Excellent communication skills: Bilingual (French and English – written and oral)

Other Skills and Behaviours

Relationship/Leadership Skills: Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with team members, senior management, contractors, residents, and the public
Organizational/Multi-Task Skills: Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate
Decision Making Skills: Ability to resolve problems using facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change
Availability: Flexibility in hours to ensure availability for move-in-move-outs, trades and rent collection. Ability to handle emergencies occurring after regular office hours.

Police Clearance – A criminal verification check is required for employment.

We thank all applicants interested in this opportunity; however, please note that only selected candidates will be contacted regarding next steps.

Recruitment Transparency & Compliance Statement

Jumpstart Refugee Talent advertises Ontario-based employment opportunities in alignment with the Employment Standards Act (ESA) job posting requirements effective January 1, 2026.

As a third-party sourcing organization, Jumpstart reviews publicly advertised postings to support compliance with applicable requirements, including:

Review of compensation disclosures
Prohibition on “Canadian experience” requirements
Disclosure of artificial intelligence use (where applicable)
Maintenance of posting records for compliance purposes
Procedures to identify and address potentially fraudulent or misleading job postings

Jumpstart does not conduct hiring or make employment decisions. Employers remain responsible for final recruitment processes and employment determinations.

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More about this job

Responsibilities

The Community Manager will lead an on-site team to ensure operational excellence, high resident satisfaction, and effective building management. Responsibilities include overseeing leasing activities, resident relations, administrative tasks, and maintaining health and safety standards.

Requirements

Candidates must have 3+ years of experience in residential property management or hospitality and possess strong leadership skills. Proficiency in Microsoft Office and bilingualism in French and English are required, with knowledge of Yardi considered an asset.

Skills

Property management
Leasing
Customer service
Team leadership
Conflict resolution
Rent collection
Lease administration
Microsoft Office
Yardi
Health and safety compliance
Sustainability initiatives
Bilingual communication
Operational management
Record keeping
Marketing support

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Leasing
Resident Relations
Operations Management
Customer Service
Yardi
Microsoft Office
Bilingual
Health and Safety
Sustainability
Rent Administration
Team Leadership
Commercial Property
Hospitality
Lease Renewals
Facility Management
Conflict Resolution
Reporting
Budgeting
Marketing

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