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Added 13 mins ago
YO
Financial Administrator, Child Care
YMCA of Hamilton|Burlington|Brantford
Burlington, ON
- Full-time
You have experience working with a database or CRM (Salesforce)
Added 25 mins ago
CB
Outside Sales Representative
Cornerstone Building Brands
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Develop and execute territory and account growth strategies using sales KPIs, CRM insights, pipeline metrics, customer trends and, market and competitive data to prioritize activity,…
Added 27 mins ago
MA
Bilingual Customer Service Representative
MSH Americas - Diot-Siaci Group
Calgary, AB
- Full-time
Maintain accurate and up-to-date customer records within the CRM system.
Added 27 mins ago
UO
Development Coordinator, UCVM
University of Calgary
Calgary, AB
- Full-time
Maintain accurate donor, prospect and engagement information within Blackbaud CRM and related advancement systems.
Added 27 mins ago
MA
Bilingual Customer Service Representative
MSH Americas - Diot-Siaci Group
Toronto, ON
- Full-time
Maintain accurate and up-to-date customer records within the CRM system.
Added 27 mins ago
TN
Business Development Specialist
True North Manufacturing Inc.
Midland, ON
- Contract
Added 27 mins ago
O|
Outside Sales Representative
OpTalent | Canada | Recruitment
Moncton, NB
- $70,000 to $85,000 CAD / year
- Full-time
Experience managing a sales territory and CRM.
Added 28 mins ago
BT
Account Executive - Full-Cycle (North America)
Botpress Technologies Inc.
Montreal, QC
- Full-time
…named target accounts you've picked. You'll have a dialer, a CRM, a Solutions Engineer, and a lot of room to decide how you…
Added 28 mins ago
Bilingual Specialist, IT Business Analysis
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Calgary, AB
A solid understanding of D365 CRM, GSL and ERP.
Added 28 mins ago
Bilingual Manager, Software Engineering
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
…technical excellence. Reporting to the Senior Manager of the CRM Platform team, you will be responsible for delivering IT application and development services, while advancing software…
Added 28 mins ago
Bilingual Advisor, Software Engineering
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the CRM Platform team, in the Bilingual Advisor, Software Engineering position, where you will act as a senior technical and delivery advisor guiding the evolution of enterprise CRM…
Added 42 mins ago
TC
Senior Manager, User Engagement
Thrive Career Wellness Platform
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
Background at the intersection of communications strategy, CRM systems, and human outcomes, for example in online learning, workforce development or government employment services, health,…
Added 42 mins ago
UO
Executive Assistant, Development and Alumni
University of Calgary
Calgary, AB
- Full-time
Maintain and support the Blackbaud CRM database, including entering and interpreting contact reports, managing donor and prospect records, and ensuring information is accurate, current, and…
Added 42 mins ago
ND
Operations & Event Coordinator
Nous Data Insights
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
Update and maintain CRM systems to enable accurate tracking and visibility of business development activities, including researching, validating and maintaining higher education sector…
Added 42 mins ago
UO
Development Coordinator, Haskayne School of Business
University of Calgary
Calgary, AB
- Full-time
Supporting the processes and systems developed by the Haskayne School of Business development leads in its activities (e.g. Constituent relationship management (CRM) data entry)
Added 42 mins ago
DI
Revenue Operations & Proposal Coordinator
Draganfly Inc.
Canada
- Full-time
Experience working with a CRM or other structured business system; HubSpot experience is an asset.
Added 42 mins ago
T
Manager, Client Growth & Lead Generation - Tangerine
Tangerine
Toronto, ON
- Full-time
Strong Excel skills; experience with CRM, reporting, visualization or data tools is an asset.
Added 42 mins ago
DR
System Implementation Specialist
Dawn Recruiting Agency
Vaughan, ON
- Full-time
Manage and update Zoho Projects, Zoho Desk, and Zoho CRM.
Added 42 mins ago
AC
Marketing & Content Manager
American Capital Group
Heart's Content, NL
- Full-time
Serve as the in-house CRM expert, building campaigns and tracking performance
Added 44 mins ago
HI
Sales Resources Administrator
HUB International
Toronto, ON
- Full-time
Provide ongoing assistance and support to colleagues using various sales tools and resources including Customer Relationship Management (CRM) support, troubleshooting, and best practices
Added 54 mins ago
TS
Senior Associate, Business Development
Thane Stenner - Stenner Wealth Partners+
Vancouver, BC
- Full-time
Added 54 mins ago
IP
Wealth Management Licensed Assistant
IG Private Wealth Management
Brandon, MB
- Full-time
Familiarity with CRM systems, DocuSign, and digital document management.
Added 54 mins ago
CI
Analyst, Business Systems
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
Act as a subject matter expert for Dynamics CRM and Charles River Private Markets (CRPM) applications and their integrations, including data synchronization, error resolution and process…
Added 54 mins ago
OI
Recruiter
Outwitly Inc.
Canada
- Full-time
Collaborate with the sales team to ensure accurate and up-to-date information in our CRM, particularly within pipelines and opportunities.
Added 56 mins ago
B
Account Executive - Full-Cycle (North America)
Botpress
Montreal, QC
- Full-time
…named target accounts you've picked. You'll have a dialer, a CRM, a Solutions Engineer, and a lot of room to decide how you…

Jumpstart Refugee Talent

Program and Operations Manager

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 4+ years of relevant experience in program management, nonprofit operations, fund development or community services.
Posting language: English
Posted: Oct 6, 2026

Original job description

Our employer partner, a national charitable organization that serves refugees and newcomers from diverse backgrounds, is currently looking to add an experienced Program and Operations Manager to their team!

Job Overview:

The Program and Operations Manager will oversee program delivery and support the organization’s day-to-day operations. Working closely with the Executive Director, the Manager will coordinate programs from planning through evaluation. They will manage funding requirements, and partner relationships. They will also support grant development and help improve the internal systems used by staff.

The Manager will support the organization's stakeholder relations by monitoring relevant policies, funding opportunities, and sector developments. They will help prepare briefing materials and coordinate meetings and engagement with government representatives, corporate partners, and funders.

This role requires someone who is highly organized and comfortable managing several priorities at once. The successful candidate will be a strong communicator and problem-solver who can work across programs, finance and operations.

Key Responsibilities:

Program Planning and Delivery

Oversee the planning, implementation and evaluation of programs.
Develop program workplans, timelines, budgets and performance measures.
Work with program staff to ensure activities are delivered on time and according to funding agreements.
Maintain clear records of program decisions, activities and results.

Grants and Funder Relations

Identify and pursue funding opportunities aligned with the organization's priorities and programs.
Coordinate grant applications, expressions of interest, and funding proposals from development through submission.
Partner with program and finance teams to develop budgets, deliverables, and funding requirements.
Maintain the funding pipeline, including opportunities, deadlines, funding amounts, and next steps.
Track funding requirements and coordinate timely reporting, and deliverables.
Support the Executive Director with donor outreach, relationship management, and funding discussions.

Budget and Financial Coordination

Develop and monitor program budgets with the Executive Director, finance team and program staff.
Monitor spending against approved budgets.
Ensure expenses meet funding requirements and maintain required documentation.
Coordinate financial information for funding applications, audits, reports, and funder inquiries.
Track program payments, participant supports and vendor expenses.
Work with finance staff to respond to funder questions or audits.

Operations and Systems

Improve internal processes, systems, and procedures to strengthen organizational efficiency and reduce administrative burden.
Develop templates, trackers and procedures that support consistent operations.
Support staff use shared systems and tools effectively.
Maintain organizational policies and support staff in following established procedures.
Support the use and maintenance of the organization’s CRM (Keela).
Coordinate vendors, insurance, benefits, supplies, and other operational needs.

Partnerships, Government Relations and Community Engagement

Build and maintain relationships with community organizations, government agencies, funders, and program partners.
Monitor government policies, announcements, consultations, and funding opportunities relevant to the organization, and support engagement with elected officials, political staff, and public servants.
Identify public consultations and government meetings where the organization can provide input.
Prepare briefings and partnership materials, coordinate stakeholder meetings and follow-up, and represent the organization at community, government, and sector events.

Qualifications:

4+ years of relevant experience in program management, nonprofit operations, fund development or community services.
Experience managing programs from planning through delivery and evaluation, and responding to changing priorities throughout
Experience creating and monitoring program budgets.
Strong understanding of the nonprofit or charitable sector.
Experience supervising staff or coordinating the work of a team.
Ability to work independently while collaborating across different teams.
Excellent writing, and communication skills.
Strong attention to detail when managing budgets, deadlines and reporting requirements.
learning and leveraging digital tools to improve operational efficiency, including databases and CRM systems. Experience with Keela or a comparable CRM platform is an asset.
Experience working with government officials, public servants or government agencies is an asset.
Must be based in the Greater Toronto Area and able to attend meetings and events across the region; access to a reliable vehicle is an asset.

We thank all applicants interested in this opportunity; however, please note that only selected candidates will be contacted regarding next steps.

Recruitment Transparency & Compliance Statement

Jumpstart Refugee Talent advertises Ontario-based employment opportunities in alignment with the Employment Standards Act (ESA) job posting requirements effective January 1, 2026.

As a third-party sourcing organization, Jumpstart reviews publicly advertised postings to support compliance with applicable requirements, including:

Review of compensation disclosures
Prohibition on “Canadian experience” requirements
Disclosure of artificial intelligence use (where applicable)
Maintenance of posting records for compliance purposes
Procedures to identify and address potentially fraudulent or misleading job postings

Jumpstart does not conduct hiring or make employment decisions. Employers remain responsible for final recruitment processes and employment determinations.

Apply About employer

More about this job

Responsibilities

The Program and Operations Manager will oversee program delivery, planning, and evaluation while managing day-to-day organizational operations. They will also lead grant development, funder relations, and coordinate stakeholder engagement with government and corporate partners.

Requirements

Candidates must have 4+ years of experience in program management, nonprofit operations, or fund development. Strong communication skills, budget management experience, and the ability to work collaboratively across teams are required.

Skills

Program management
Operations management
Grant development
Budgeting
Stakeholder relations
Nonprofit management
Financial reporting
CRM systems
Keela
Policy monitoring
Team coordination
Communication
Problem-solving
Project planning
Government relations

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Operations Management
Nonprofit
Charitable Organization
Grant Development
Budgeting
Financial Coordination
Stakeholder Relations
Keela
CRM
Government Relations
Policy Monitoring
Fund Development
Community Services
Reporting
Audits
Project Planning
Performance Measures
Donor Outreach
Administrative Efficiency

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