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Added 1 month ago
Entry Level Back Office Banking Operations Associate (Great For New Grads! Hybrid Role, Downtown Toronto
TEKsystems
Toronto, ON
$22 CAD / hour
Contract
Our client, a leading Canadian bank, is looking for a Wealth Operations Associate to join their back-office processing team. This is a great fit for someone who thrives on accuracy, stays…
Added 1 day ago
Operations Associate
Insight Global
Toronto, ON
Contract
Insight Global is looking for an operations associate to join the Payment Services Team for one of the Top Canadian Banks. This role will support the banks elevated peak season. This…
Added 4 days ago
Banking Associate-Trade Settlement-CSC
BeachHead
Toronto, ON
$17.6 to $30.71 CAD / hour
Contract
Working with one of our top financial clients, this role calls for a Banking Associate-Trade Settlement-CSC. This position involves handling day-to-day financial operations within a…
Added 27 days ago
2027 Wealth Management, Winter Administrative Assistant (4-16 months)
RBC Dominion Securities
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
…(including but not limited to the following: Private Client Associate, Branch Support Assistant, Operations Assistant, Private Banking Associate, etc.). RBC Wealth Management provides…
Added 27 days ago
2027 Wealth Management, Winter Administrative Assistant (4-16 months)
RBC Dominion Securities
Brantford, ON
Full-time
…(including but not limited to the following: Private Client Associate, Branch Support Assistant, Operations Assistant, Private Banking Associate, etc.). RBC Wealth Management provides…
Added 10 days ago
Team Lead-Retail
Roots
Kitchener, ON
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Added 11 days ago
Account Profile Associate - 12 Month Contract
Raymond James
Vancouver, BC
Full-time
Concepts, practices and procedures of securities industry and/or banking compliance;
Added 7 hours ago
Front Store Supervisor, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Full-time
May be asked to perform clerical and banking duties
Added 10 hours ago
Front Store Supervisor, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Komoka, ON
Part-time
May be asked to perform clerical and banking duties
Added 11 hours ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…technical resources, and methodological tools to facilitate data operations across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager…
Added 12 hours ago
Financial Services Associate
Jobbe
Havre Boucher, NS
Full-time
East Coast Credit Union is looking for a Financial Services Associate to join our team in Havre Boucher! Reporting to the Assistant Manager, the Financial Services Associate acts as a…
Added 12 hours ago
Personal Banking Associate Trainee - Inviting Applicants who identify as First Nation (Status and Non-Status), Innuit, and Metis
TD
Tsuu T'Ina Nation 145, AB
Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 12 hours ago
Personal Banking Associate
TD
Calgary, AB
Full-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 day ago
Customer Experience Associate - Moose Jaw, SK (22.5 hours/week)
Scotiabank
Moose Jaw, SK
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 22 hours ago
Wealth Associate
National Bank of Canada
Halifax, NS
Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 22 hours ago
Wealth Associate
National Bank of Canada
Brossard, QC
Full-time
At least three years of relevant experience in a related field such as banking operations, customer service, or administration
Added 1 day ago
Personal Banking Associate - Lasalle (Full-time, 37.5h/weeK)
TD
Montreal, QC
Full-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 day ago
Entry Level Bank Wealth Operations Associate | Recent Graduates Encouraged To Apply
TEKsystems
Toronto, ON
$22 CAD / hour
Contract
Our client, a leading financial institution, is seeking detail-oriented professionals to join a growing Wealth Operations team. This is an excellent opportunity for individuals interested…
Added 1 day ago
Assistant General Manager - Charlottetown Belvedere Plaza
Jobbe
Charlottetown, PE
Full-time
…on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via…
Added 1 day ago
Sales Associate
Pet Valu
Vermilion, AB
Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 1 day ago
Personal Banking Associate
TD
Toronto, ON
Full-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 6 days ago
Retail Sales Associate
Canna Cabana
Airdrie, AB · Mackenzie, Airdrie, AB
Part-time
…cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis,…
Added 1 day ago
Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
Full-time
Travaille en équipe multifonctionnelle avec les ventes, la commercialisation, les opérations et la gestion des actifs, tout en utilisantd'excellentes compétences de communication avec la…
Added 1 day ago
Rental Sales Associate / Agent de vente de location
Impact Fulfillment Services
Montreal, QC
Full-time
Travaille en équipe multifonctionnelle avec les ventes, la commercialisation, les opérations et la gestion des actifs, tout en utilisantd'excellentes compétences de communication avec la…
Added 5 days ago
Retail Sales Associate
Canna Cabana
Toronto, ON · Bathurst & Steeles, North York, ON
$17.6 to $18.5 CAD / hour
Part-time
…cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis,…

Jumpstart Refugee Talent - Partner

Personal Banking Associate - Multiple Locations

Calgary, AB, Canada
Ajax, ON, Canada
Barrie, ON, Canada
Kingston, ON, Canada
Oshawa, ON, Canada
Ottawa, ON, Canada
Pickering, ON, Canada
Regina, SK, Canada

Job type: Full-time
Experience: High School diploma and/or 1+ years of relevant experience
Posting language: English
Posted: Apr 7, 2026

Apply About employer

Applications open in a new tab.

Original job description

Our employer partner, one of Canada's major banks, is currently looking to add an experienced Personal Banking Associate to their team!

Job Overview:

The Personal Banking Associate for a branch office will guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions.

Key Responsibilities:

Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Participate in the timely and accurate completion of business processes and procedures
Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and the bank's Code of Conduct and Ethics
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

Qualifications:

High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
Post-Secondary or Undergraduate degree (in related field) preferred
Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
Knowledge of banking solutions and processes to advise customers
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Due to ongoing demand, our employer partner is continuously hiring for this position. Applications are reviewed on a rolling basis

We thank all applicants interested in this opportunity; however, please note that only selected candidates will be contacted regarding next steps.

Recruitment Transparency & Compliance Statement

Jumpstart Refugee Talent advertises Ontario-based employment opportunities in alignment with the Employment Standards Act (ESA) job posting requirements effective January 1, 2026.

As a third-party sourcing organization, Jumpstart reviews publicly advertised postings to support compliance with applicable requirements, including:

Review of compensation disclosures
Prohibition on “Canadian experience” requirements
Disclosure of artificial intelligence use (where applicable)
Maintenance of posting records for compliance purposes
Procedures to identify and address potentially fraudulent or misleading job postings

Jumpstart does not conduct hiring or make employment decisions. Employers remain responsible for final recruitment processes and employment determinations.

Apply About employer

More about this job

Responsibilities

The Personal Banking Associate guides customers through financial queries, banking solutions, and digital education while supporting frontline staff with transactions. They are also responsible for maintaining operational excellence, ensuring accurate documentation, and fostering a positive team environment.

Requirements

Candidates must have a high school diploma and at least one year of relevant experience, with a preference for a post-secondary degree. Proficiency in MS Office and banking software is required, along with the ability to obtain Investment Funds Canada (IFC) certification within six months.

Skills

Customer service
Banking solutions
Financial advice
Digital banking
Cash handling
Problem resolution
Administration
Organizational skills
Time management
Communication
MS Office
Branch operations
Investment advice
Regulatory compliance

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Customer Experience
Digital Banking
Investment Advice
Banking Solutions
MS Office
Branch Operations
Financial Services
Regulatory Compliance
Code of Conduct
Cash Transactions
Investment Funds Canada
IFC
Administration
Time Management
Customer Resolution

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