Jobs in Canada

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Bilingual Implementation Specialist
Manulife
Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…relationship with the Account Executive, Client Relationship Manager and internal teams, the Implementation Specialist will ensure that Manulife is responding to the needs of the Customer…
Added 1 month ago
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Principal Tech Partnerships Manager, International
Intuit
Toronto, ON
- Full-time
Intuit has embraced a hybrid working model and this role will be based out of our Toronto office 3 days per week
Added 1 month ago
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Social Media Manager
AV Communications Inc
Toronto, ON
- Full-time
The Social Media Manager leads organic and paid social for our clients' brands. You set the strategic direction for social, guide a dedicated social team from monthly planning through…
Added 1 month ago
MO
Economic Development Officer
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
Under the direction of the Manager, Economic Development Services, the Economic Development Officer is responsible for fostering a thriving business environment in the Municipality of…
Added 1 month ago
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Facilities Manager
FirstService Residential Canada
AB · Edmonton, AB
- Full-time
Reporting to the Community Manager, the Facilities Manager provides hands-on leadership for the onsite maintenance operation at The Legends Private Residences. The role is accountable for…
Added 1 month ago
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Director, People & Culture
Microserve
AB · Alberta, Canada
- Full-time
…comfortable using technology, automation, AI-enabled tools, and data to improve how work gets done, reduce manual effort, and strengthen the quality and consistency of People & Culture…
Added 1 month ago
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Distribution Planning Manager
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
The Distribution Planning Manager at Techo-Bloc is responsible for leading and developing the Distribution Planning team while ensuring the efficient movement of inventory across the…
Added 1 month ago
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ES-U26-40R Career Specialist, Integrated Employment Services
Springboard
Toronto, ON · Scarborough, ON
- Full-time
Monday to Friday, 8-hour shifts, 9:00 AM - 5:00 PM (minimum three days per week in-office, based on operational needs) · Be available to work a hybrid model with at least three in-office days per week and additional onsite presence as required
Added 1 month ago
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Marketing Lead
West Coast Gardens
Surrey, BC
- Full-time
Working closely with the Retail Operations & Marketing Manager, The Marketing Lead will help turn business priorities, customer insights and creative ideas into focuses marketing campaigns.…
Added 1 month ago
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ES-U26-40R Career Specialist, Integrated Employment Services
Springboard
Remote, Canada
- Full-time
- Remote
Monday to Friday, 8-hour shifts, 9:00 AM – 5:00 PM (minimum three days per week in-office, based on operational needs) · Be available to work a hybrid model with at least three in-office days per week and additional onsite presence as required
Added 1 month ago
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Senior Business Analyst, AEM & Digital Experience
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Are you an experienced Business Analyst with expertise in Adobe Experience Manager (AEM) and a passion for delivering scalable digital experiences? We are seeking a Senior Business Analyst…
Added 1 month ago
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Manager, HR Business Partner, Canada
Estée Lauder Companies
Toronto, ON
- Full-time
Must have at least 1 year of experience as an HRBP · Must have intellectual curiosity, exceptional follow⁃up, and excellent attention to detail
Added 1 month ago
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General Manager | Yorkdale Nissan
DAG | Downtown AutoGroup
Toronto, ON
- Full-time
As the General Manager at Yorkdale Nissan, you will be responsible for overseeing all dealership operations, driving profitability, and fostering a culture of customer-centric excellence.…
Added 1 month ago
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Customer Success Manager
SWTCH
Toronto, ON
- Full-time
…and intelligent for everyone. As a bilingual Customer Success Manager (CSM), you'll play a critical role in helping our customers get the full value of SWTCH's EV charging and energy…
Added 1 month ago
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Customer Success Manager (Bilingual French/English)
SWTCH Energy Inc.
Remote, Canada
- Full-time
- Remote
…and intelligent for everyone. As a bilingual Customer Success Manager (CSM), you'll play a critical role in helping our customers get the full value of SWTCH's EV charging and energy…
Added 1 month ago
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FOH - Management - Restaurant Manager
Moxies
Victoria, BC
- Full-time
As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count…
Added 1 month ago
Recreation Therapist PWLPR
Connecting Care (2000) Inc.
Peace River, AB
Ensure attendance tracking is accurate, and use collected data to identify areas for program improvement and resident engagement needs.
Added 1 month ago
Maintenance & Asset Manager (The Standard Burnaby)
Connective
Burnaby, BC
Supports tenant onboarding, retention, and issue resolution alongside Tenant Relations Coordinators and Program Teams.
Added 1 month ago
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Distribution Planning Manager
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
The Distribution Planning Manager at Techo-Bloc is responsible for leading and developing the Distribution Planning team while ensuring the efficient movement of inventory across the…
Added 1 month ago
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CRM & Lifecycle Marketing Specialist
Book Depot Inc.
Thorold, ON
- Full-time
The CRM & Lifecycle Marketing Specialist is a hands-on role responsible for operationalizing customer lifecycle, retention, and loyalty strategies through segmentation, automated journeys,…
Added 1 month ago
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Senior Customer Success Manager
Esri Canada
Vancouver, BC
- $102,600 to $128,200 CAD / year
- Full-time
A day in the life of a Customer Success Manager at Esri Canada:
Added 1 month ago
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Senior Marketing Manager
Real Food For Real Kids
Toronto, ON
- Full-time
Direct Reports: Marketing & Communications Manager
Added 1 month ago
FOH - Management - Restaurant Manager
Northland Properties
Victoria, BC
As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count…
Added 1 month ago
HS
Outside Sales Account Manager (Canada) Calgary, Alberta
HD Supply
Calgary, AB
- Full-time
The candidate must reside within or near the territory · Certification is required in some areas
Added 1 month ago
Lifecycle Marketing Manager
Juno Veterinary
Toronto, ON
You're likely a Manager of CRM or Retention at a consumer subscription or membership business - recurring revenue, real reasons customers come back (consumer health, fitness/wellness,…

Juno Veterinary

Lifecycle Marketing Manager

Toronto, ON, Canada

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 28, 2026

Original job description

Lifecycle Marketing Manager

At Juno Veterinary, we are on a mission to ensure every pet and Juno team member has the support they need to thrive. Our ultimate vision is to establish a stellar standard for the veterinary industry - the Juno standard of care. We are seeking to challenge a traditional industry by establishing this standard across Canada, not just for our Members and their pets, but also for our team of veterinary professionals, who are at the heart of everything we do. We are just getting started, and we cannot wait to meet you.

We are assembling a team of innovative thinkers across consumer-tech and veterinary medicine to build a new experience for consumers and providers. We are looking for someone who shares our vision and wants to be a major part of shaping the future with Juno. We are looking for someone who loves the idea of building something meaningful, contributing to the Mission, and being part of a growing company committed to making a positive impact on veterinary medicine in Canada.

This is a rare opportunity to own the full customer relationship after acquisition - building the lifecycle engine that turns first-time Juno clients into loyal, high-LTV members and advocates. You'll set the strategy, run the platform, and be accountable to the numbers.

Who We're Looking For

A retention architect. Someone who treats every member as a relationship to deepen, not a list to blast. You care about churn cohorts, build reactivation flows that compound, and measure the impact of every touchpoint. Customer-obsessed in a measurable, systems-oriented way - with an eye for great design and a genuine curiosity about human behaviour.

You're likely a Manager of CRM or Retention at a consumer subscription or membership business - recurring revenue, real reasons customers come back (consumer health, fitness/wellness, subscription DTC, fintech, marketplaces). You've owned an email/SMS/CRM platform end-to-end and built segmentation and journeys from scratch.

You're the right fit if you:

Mapped entire customer journeys across every interaction - and built the flows to match
Have stood up a CRM or marketing automation platform from zero: selected it, implemented it, migrated onto it - not just operated one someone else built
Are technically fluent: you built the journeys and flows yourself in-platform and understand the data connections behind them (events, syncs, APIs/webhooks, attribution)
Ran a membership, loyalty, or referral program and can show the measurable impact on retention and repeat
Write your own lifecycle copy and have an eye for what moves people
Stood up a Voice-of-Customer loop and actually closed the loop with strategic action
Owned retention and LTV as a number, with cohort analysis to prove cause and effect
Are comfortable in a compliance-sensitive environment (health, finance) - you respect the guardrails but know how to push the envelope

As Lifecycle Marketing Manager at Juno, You Will

Own email, SMS, and CRM end-to-end - platform, segmentation, deliverability, and behaviour-triggered journeys across the full lifecycle (onboarding, reactivation, win-back, milestones)
Own the lifecycle tech stack itself - platform selection and migration where needed, integrations, data syncs, and the event and trigger architecture behind automated journeys; you build the flows, you understand the plumbing, you can debug it
Own referral - organic and through specific programs - including program design, mechanics, and the flows that drive growth in this channel
Own Voice of Customer - NPS and surveys, and the loop that feeds what customers tell Juno back into the roadmap; partner with Care to ensure insights flow into customer experience decisions
Be accountable for lifetime value, retention, repeat visit, and referred acquisition KRs - own the LTV and retention metrics of the business and partner with Juno's Care org to drive impact
Build internal tooling and automation that powers personalization and lifecycle at scale

What You'll Bring

3–5 years in lifecycle, CRM, or retention at consumer businesses; at least one stint at a subscription or membership business at our stage
Owned an email/SMS/CRM platform with segmentation and journeys you built and can speak to in detail
Has personally stood up or migrated a company's CRM or marketing automation platform - implementation, data model, and integrations, not just campaign operation
Technically fluent - built automated journeys hands-on in-platform and understands the data connections behind the scenes; can troubleshoot without leaning on engineering
Ran a membership, loyalty, or referral program with measurable impact on retention or repeat
Owned retention and LTV as a number, with the cohort analysis to back it up
Voice-of-Customer and NPS experience, with evidence of closing the loop
Built AI workflows and systems - not just asking an LLM questions, but building tools that do real work; come ready to show one
Bonus: regulated or health communications experience; multi-location consumer context

Compensation Transparency

Juno Veterinary is committed to compensating our team members fairly, competitively, and with clarity to support you in your growth.

This role has a base salary range of $90,000 to $120,000 per year, with an annual bonus component, presenting the opportunity for additional earnings on top of your base salary.

We’ll keep it real with you. This range reflects the variation in experience and skillset an individual could bring to this role - from building your skills, to becoming accomplished, to being highly proficient, all the way to achieving excellence. As you grow in the role, your compensation reflects that journey.

It is also possible to join Juno at a salary above this range, which would mean you are at the very top end of experience and knowledge - or perhaps you are someone already working with Juno who has had the opportunity to make a significant and positive impact on our patients and our community and is thriving while doing it.

As you progress through the interview process, we will discuss compensation thoroughly and clearly to support your growth and next steps in your career.

Our Promise to You

A seat at the table - Reporting directly to the VP Marketing, your work shapes Juno's growth trajectory
Real ownership - You'll build the lifecycle engine from the ground up with genuine autonomy over strategy and execution
A category that matters and makes a difference - Veterinary care is a high-emotion, high-frequency relationship; the lifecycle work here is meaningful
A team that cares - Juno is full of people who are genuinely good at their jobs and genuinely good humans
Room to grow - We are scaling quickly and investing in the leaders who build with us

Interview Process

1st interview - VP Marketing
2nd interview - Cross-functional panel
3rd interview - Final debrief and discussion with VP Marketing
Offer discussion - People & VP Marketing

Juno Veterinary is committed to providing an equal employment opportunity for all candidates and employees. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a positive and successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and throughout employment by contacting our People Operations team. If you have feedback on how to make our recruiting process more equitable or accessible, please let us know.

junovet.com

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

You will own the end-to-end lifecycle marketing strategy, including email, SMS, and CRM platforms to drive customer retention and lifetime value. Additionally, you will manage referral programs and implement Voice of Customer loops to inform product and experience roadmaps.

Requirements

The ideal candidate has 3-5 years of experience in lifecycle or retention marketing, specifically within subscription or membership-based consumer businesses. You must be technically fluent in CRM implementation, data modeling, and building automated customer journeys.

Skills

Lifecycle Marketing
CRM Management
Retention Strategy
Customer Journey Mapping
Marketing Automation
Data Analysis
Email Marketing
SMS Marketing
Segmentation
Cohort Analysis
LTV Optimization
Referral Programs
Voice of Customer
NPS
Technical Implementation
AI Workflows

Visa sponsorship

Not detected in the job text

Keywords

Lifecycle Marketing
CRM
Retention
Subscription
DTC
Customer Journey
Automation
Segmentation
LTV
Churn
Referral Program
NPS
Voice of Customer
Data Sync
API
Webhooks
Attribution
Cohort Analysis
AI Workflows
Marketing Strategy
Veterinary
Consumer Tech
Deliverability
Compliance
Analytics

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Work requirements

Jobs in Canada