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Added 8 mins ago
YU
People Services Support Assistant
York University
Toronto, ON
- Contract
Effective customer service and interpersonal skills.
Added 8 mins ago
SB
Account Manager
Scandinavian Building Services
Remote, Canada
- Full-time
- Remote
…and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core…
Added 8 mins ago
General Manager, Integrated Waste Services & Fuel Program - CA Posting
BWXT
Chalk River, ON
General Manager, Integrated Waste Service & Fuel Program, BWX Technologies - Technical Services Canada (TSC) (CNL project)
Added 8 mins ago
GT
Softgoods Supervisor (Full-Time)
Giant Tiger
Thompson, MB
- Full-time
Ensuring a high level of customer service, for assigned departments
Added 8 mins ago
S
Outbound Selector
Sysco
ON · Sysco Southwestern Ontario
- Full-time
As a permanent full-time Order Selector on night shift, you will be required to ship on average of 1,600 cases per shift, with each case weighing an average of 25 pounds, up to a maximum of…
Added 8 mins ago
S
Sales Consultant Trainee
Sysco
ON · Sysco Southwestern Ontario
- Full-time
…holidays, assisting with various tasks, and preparing for a full-time territory assignment within six months post onboarding/training. The candidate will work closely with the District…
Added 8 mins ago
ST
Director, Investor Services
SS&C Technologies
Mississauga, ON
- Full-time
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Added 8 mins ago
MR
Front Desk Assistant
Mount Royal University
Calgary, AB
- Part-time
…typically from 4 PM to 8 PM. This position requires exceptional customer service when greeting patients/clients, appointment scheduling into the JANE.app electronic health record and…
Added 8 mins ago
RF
OPERATIONS MANAGER
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- Full-time
Our Operations Manager loves to enable amazing customer service experiences and solve problems. They do everything you would expect the best to do: lead by example, execute safely,…
Added 8 mins ago
FN
Customer Relations Agent--Bilingual, Customer Service
First National Financial LP
Montreal, QC
- Full-time
Answer incoming calls on the customer service queue and make outbound calls when necessary
Added 8 mins ago
L
Deli Assistant Department Manager - Full Time
Longo's
Markham, ON
- Full-time
We are looking for a Deli Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment!
Added 8 mins ago
P
Retail Operations Manager
PetSmart
Toronto, ON · North York, ON
- Full-time
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Added 8 mins ago
TN
Data Entry Operator
The North West Company
Winnipeg, MB
- Full-time
…activities. Your primary responsibilities will be handling customer queries, taking orders and coordinating with the Sales…
Added 23 mins ago
PC
Wealth Planning Assistant
Prospera Credit Union
New Westminster, BC
- Part-time
Client meeting preparation: preparing applicable statements/paperwork/onboarding documents, customer reminders (including materials to bring to meeting), post meeting duties, follow-up and…
Added 23 mins ago
A
Operations Lead (Full-Time) - Oakridge Centre
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Vancouver, BC
- Full-time
To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be…
Added 23 mins ago
TS
Territory Executive - CANADA
thern Sanitation Inc
Brampton, ON
- Full-time
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
Added 23 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Richmond, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
GD
GARAGE - Assistant Manager - Conestoga Mall
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- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 23 mins ago
GD
GARAGE - Assistant Manager - Carrefour de L'Estrie
Groupe Dynamite, Inc Garage
Sherbrooke, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 23 mins ago
GD
GARAGE - Co-Manager - Carrefour Laval
Groupe Dynamite, Inc Garage
Laval, QC
- Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 23 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Red Deer, AB
- From $16 CAD / hour
- Full-time
Leads execution of customer experience priorities within the store, leveraging customer, sales, and omni-channel insights to optimize team deployment, deliver exceptional service, and drive…
Added 23 mins ago
A
Housekeeping Operations Manager
AccorHotel
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- Full-time
As the Housekeeping Operations Manager at Fairmont, you will lead and inspire a team of housekeeping professionals to deliver the highest standards of cleanliness and luxury service. You…
Added 23 mins ago
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Sales Support | Support aux ventes - Noramco
Noramco
Montreal, QC · NCS - St-Laurent
- Full-time
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Added 38 mins ago
Shop Foreman/Forewoman
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The RV Shop Foreman/Forewoman is a key member of CanaDream's Service team, responsible for overseeing the day-to-day operations of the service shop while providing hands-on technical…
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DC
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Toronto, ON
- Full-time
Medical/Pension benefits (Applicable for Full-Time employees)

Juno Veterinary

Part-time Member Experience Coordinator - Eglinton

Toronto, ON, Canada

This role has an hourly compensation range of $20-24 per hour. · Part-time

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Job details

Pay: This role has an hourly compensation range of $20-24 per hour.
Job type: Part-time
Experience: 2+ years in customer service and/or member experience as a customer-facing representative
Posting language: English
Posted: Nov 5, 2026

Original job description

At Juno Veterinary, we are on a mission to ensure every pet and Juno team member has the support they need to thrive. Our vision? To establish a stellar standard of care for the veterinary industry; the Juno Standard of Care. This isn’t just for our Members and their pets, but for our team of veterinary professionals. Our Team Members? They are at the heart of everything we do.

As a founder-led business, we are looking for someone who shares our vision and wants to be a major part of shaping its future. We are looking for someone who loves the idea of building something new, contributing to our growth, and being part of a group that is growing, evolving and supporting the future of vet med.

We are just getting started and we cannot wait to meet you.

Your Role in Juno’s Journey:

MECs are the Experience Stewards. They focus on the details, so that every encounter reflects the Juno Standard of Care and every member feels seen and heard.

Who You Are

You recognize that growth does not stop, that there is always an opportunity to learn, develop and keep getting better
You are passionate about your work in the veterinary community and the quality of care that you provide
You recognize the value in all roles within the clinic, from DVM to ACA and you celebrate team work and collaboration within it
You see Juno’s vision, mission and goals and surprise! They match with yours!
You have a can-do attitude that focuses on solutions and progress

Let’s keep it real, we know that Juno won’t be for everyone. As a group, we rank feedback and two-way communication as one of our core values and so we want to be transparent in helping you determine if this is a fit. How can you tell if this is for you? Well, this role is definitely for you if want to:

Always Be Growing: Our industry, our community, is constantly growing and evolving (as it should)! You thrive in being adaptable, curious and thinking outside of the box to help create and be part of a work environment and culture where people thrive! We unlock the tools and resources, you step into your potential and continue to grow alongside us.
Be part of One Team: At Juno we work together, as one across the community of clinics and across the different roles. You want to join a team of veterinary professionals who are all practicing at the top of their skillset. You come together as one to develop our foundation, solve the problems and support each other in the nitty gritty. As one, our teams have each others' backs, celebrating the wins and working through the lows.
Provide the Juno Standard of Care: Gold-standard medicine is the way we practice medicine. The Juno Standard of Care means really stepping into your role and utilizing your skills and knowledge to its full potential. It means locking arms with your team, knowing that you are all here to support each other, collaborate within your roles and have the same goal in mind and heart - medicine of the highest quality with the wellbeing of the pet always at the forefront. You see the value in each team member, because together as one, you can heal and save lives. And while there’s a whole lot of knowledge on your team, you recognize that pet owners can need some support to fully understand what’s going on. Not to worry, on top of being a vet med superhero, you also are a people person, and understand the value of communication and relationship building within our interactions. You represent a stellar standard of care to all you encounter within your work - the Juno Standard of Care.

The Ideal Previous Work Experience

2+ years in customer service and/or member experience as a customer-facing representative
Prior experience within a veterinary clinic considered an asset
Strong communication skills both verbal and written
The ability to contribute to a positive and productive clinic environment

Your Skills

Multitasking super star
Excellent communication skills
Organization
Keen eye for detail
Keen on Relationship Building - empathy

What You’ll Be Doing

Welcome members and their pets, making every visit feel stress free
Manage clinic flow - from opening/closing, scheduling appointments and surgeries, checking patients in / out
Supporting our medical team by coordinating records, consent forms, and reminders for pet parents
Be first point of contact for in clinic communications across email and SMS platforms
Process payments, insurance, prescriptions, and membership technical support
Help foster a positive collaborative clinic culture
This role requires schedule flexibility, including availability to work evenings and weekends

This role may be a great fit for you if:

You love connecting with people and their pets
Highly organized, detail oriented and thrive in fast-paced environments
Tech savvy and quick to learn new systems
Can balance empathy and professionalism in high-stress emotional moments
Positive and intuitive nature

This role may not be a great fit for you if:

Prefer behind the scenes work and don’t enjoy face to face interactions with members or their pets
Find it stressful to juggle details, shifting priorities or multiple software systems
Are uncomfortable with sensitive situations like end-of-life care

Our Promise To You - Where you matter

At Juno, you play an important role ensuring that every pet and person who cares for them has what they need to thrive. You are not only the hands that care for our patients or the mind that solves problems - you are the heart behind every act of compassion that ripples out across our clinics and community.

Here, continuous feedback and open communication are the cornerstones of our success.

Here, we hold ourselves to the Juno standard of medical care. Here, you join a team of veterinary professionals practicing at the top of their license. You’re not just a part of the team. You’re the reason we can provide the Juno Standard of Care that makes a real difference in the communities we serve and beyond.

Here, at Juno, you matter.

Interview Flow for this position

Phone Screen
In-clinic interview with PM & Clinical Team
Offer

Compensation for this position

Juno Veterinary is committed to compensating our team members fairly, competitively and with clarity to support you in your growth! This role has an hourly compensation range of $20-24 per hour. We’re going to keep it real with you. This range reflects the variations in experience and skillset an individual could possess within this role, as well as the growth and experience that would be needed to meet the top end of the range. (i.e., from building your skills, to becoming accomplished, to being highly proficient, all the way to achieving excellence in this role)

It's also possible to join Juno at a salary/wage above this range, which would mean you are at the very top end of experience and knowledge or perhaps you are someone who is currently working with Juno and has had the opportunity to make a significant and positive impact on our patients and our community and is thriving while doing it.

As you progress through the interview process we will be sure to discuss compensation thoroughly and clearly to support your growth and next steps in your career.

This role is located at our Eglinton clinic and reports directly to the Practice Manager. This is a Part-time role that is currently open and is ready to be filled.

Juno Veterinary uses AI as part of our interview screening process, to help us take notes during our conversations and to create summaries for reference. Beyond that, please rest assured, any screening and decisions in hiring are made by a human!

Juno Veterinary is committed to providing an equal employment opportunity for all candidates and employees. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a positive and successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and throughout employment by contacting our People Operations team. If you have feedback on how to make our recruiting process more equitable or accessible, please let us know!

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More about this job

Responsibilities

The Member Experience Coordinator manages clinic flow, including scheduling, patient check-ins, and supporting the medical team with records and documentation. They serve as the primary point of contact for clients, ensuring a high standard of care and a positive, stress-free experience for pets and their owners.

Requirements

Candidates should have at least 2 years of experience in customer-facing roles, with veterinary clinic experience considered an asset. Strong communication, organizational skills, and the ability to work effectively in a fast-paced, collaborative environment are required.

Skills

Customer service
Member experience
Communication
Multitasking
Organization
Attention to detail
Empathy
Relationship building
Scheduling
Clinic management
Technical support
Problem solving
Adaptability
Teamwork
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Veterinary
Customer Service
Member Experience
Clinic Flow
Scheduling
Patient Care
Medical Records
Communication
Empathy
Teamwork
Problem Solving
Adaptability
Tech Savvy
Insurance Processing
Prescription Management
Membership Support
Front Desk
Veterinary Medicine
Client Relations

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