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Added 2 mins ago
MM
Assistant Shop Manager, Holt Renfrew Bloor Street
Max Mara Fashion Group
ON · Ontario, Canada
- Full-time
Max Mara is seeking an experienced Assistant Store Manager to partner closely with the Business Manager in driving business growth while delivering the elevated luxury experience that…
Added 2 mins ago
TP
Casual Server
Tor Properties Management Inc.
Salmon Arm, BC
- $20.68 CAD / hour
- Full-time
…Hospitality team, you'll assist with meal service, dining room operations, and resident interactions, playing an important role in creating a positive dining experience and enhancing our…
Added 2 mins ago
RP
Assistant Property Manager - Parkside Square
Rhapsody Property Management Services
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
In this key leadership position, you’ll play a vital role in the daily operations of the property - driving leasing success, enhancing resident satisfaction, overseeing financial…
Added 2 mins ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
EVONIK has a successful track record of helping Customers move their programs forward. Evonik’s Vancouver business operations is a development partner to the world’s pharmaceutical…
Added 2 mins ago
B
Branch Manager, Commercial Insurance
BrokerLink
Bathurst, NB · Moncton, NB · Saint John, NB · Halifax, NS
- Full-time
Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with…
Added 2 mins ago
Maintenance Supervisor
Northland Properties
Vancouver, BC
Detect faulty operations, defective material and report those and any unusual situations to proper manager
Added 2 mins ago
SH
Journeyman-Stationary Engineer 3rd Class- Full Time
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Newmarket, ON · Southlake Health
- Full-time
…Plant and hospital as directed by the Power Plant Supervisor or Manager of Facility…
Added 2 mins ago
M
Warehouse Supervisor - 6 Month Contract
Mevotech
Mississauga, ON
- Temporary
…engineering excellence, innovation, and delivering exceptional customer experiences. Our commitment to employee wellness and engagement has earned us recognition as one of Canada’s Best…
Added 2 mins ago
Retention Clerk - Montréal, QC
Intertek
Montréal-Est, QC
…proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our…
Added 17 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Fairview Mall
Fox Group Canada Inc.
Toronto, ON
- Part-time
…and most exciting times of the year. Reporting to the Store Manager, you will deliver exceptional customer service, share product knowledge, support sales goals, and help create a welcoming…
Added 17 mins ago
UO
Specialist, Health Promotion
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Under the direction of the Manager, Health promotion and education, the incumbent is responsible for the development and execution of health promotion initiatives, programs and projects…
Added 17 mins ago
Hiker - Part-Time Truck Driver - Short Distances
Penske
Ottawa, ON
…are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn…
Added 18 mins ago
B
Director, IT Infrastructure
Beanfield
Toronto, ON
- $155,000 to $175,000 CAD / year
- Full-time
…thoughtful decisions, and a relentless focus on our brand and customer…
Added 18 mins ago
AC
Construction Project Manager
Albarrie Canada Limited
Barrie, ON
- Full-time
…every member has the potential to contribute to our ongoing…
Added 32 mins ago
Assistant Manager - Victoria Market Branches - Victoria, BC
Scotiabank
Victoria, BC
As the Assistant Manager Trainee, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 32 mins ago
BI
Software Manager - Fleet Telematics SaaS
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Remote, Canada
- $110,000 to $120,000 CAD / year
- Full-time
- Remote
You’ll lead and coach a team of 7–10 developers, own how the team delivers, and still ship production code yourself. You report to the VP of Operations & Customer Experience.
Added 32 mins ago
Customer Processing Representative (Bilingual)
The Canada Life Assurance Company
Montreal, QC
Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused…
Added 32 mins ago
Branch Manager
Money Mart
Toronto, ON
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
Added 33 mins ago
NI
Client Retention Manager
NRI Industrial Sales
Mississauga, ON
- Full-time
5+ years of relevant professional experience in customer success, client relations, account management, account coordination, or a similar B2B environment.
Added 33 mins ago
M
Warehouse Supervisor - 6 Month Contract
Mevotech
Mississauga, ON
- Temporary
…engineering excellence, innovation, and delivering exceptional customer experiences. Our commitment to employee wellness and engagement has earned us recognition as one of Canada’s Best…
Added 33 mins ago
AP
Founding Product Manager
AMZ Prep®
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- Full-time
- Own testing, rollout, documentation and adoption with operations and customer-facing teams. A release is not finished because it was deployed.
Added 48 mins ago
EM
Management Trainee
Enterprise Mobility
Toronto, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 48 mins ago
SA
Manager, Customer Success
Schema App
Remote, Canada
- $120,000 to $130,000 CAD / year
- Full-time
- Remote
We are hiring a Manager, Customer Success to lead and develop a high-performing Customer Success team that helps Enterprise customers realize measurable value, build strategic partnerships,…
Added 48 mins ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
2+ years in customer service and/or member experience as a customer-facing representative
Added 48 mins ago
VE
Account Representative or Manager
Veolia Environnement SA
Edmonton, AB
- Full-time
Join Veolia as an Account Manager or Account Representative in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability!

Juno Veterinary

Part-time Member Experience Coordinator - Eglinton

Toronto, ON, Canada

This role has an hourly compensation range of $20-24 per hour. · Part-time

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Job details

Pay: This role has an hourly compensation range of $20-24 per hour.
Job type: Part-time
Experience: 2+ years in customer service and/or member experience as a customer-facing representative
Posting language: English
Posted: Nov 5, 2026

Original job description

At Juno Veterinary, we are on a mission to ensure every pet and Juno team member has the support they need to thrive. Our vision? To establish a stellar standard of care for the veterinary industry; the Juno Standard of Care. This isn’t just for our Members and their pets, but for our team of veterinary professionals. Our Team Members? They are at the heart of everything we do.

As a founder-led business, we are looking for someone who shares our vision and wants to be a major part of shaping its future. We are looking for someone who loves the idea of building something new, contributing to our growth, and being part of a group that is growing, evolving and supporting the future of vet med.

We are just getting started and we cannot wait to meet you.

Your Role in Juno’s Journey:

MECs are the Experience Stewards. They focus on the details, so that every encounter reflects the Juno Standard of Care and every member feels seen and heard.

Who You Are

You recognize that growth does not stop, that there is always an opportunity to learn, develop and keep getting better
You are passionate about your work in the veterinary community and the quality of care that you provide
You recognize the value in all roles within the clinic, from DVM to ACA and you celebrate team work and collaboration within it
You see Juno’s vision, mission and goals and surprise! They match with yours!
You have a can-do attitude that focuses on solutions and progress

Let’s keep it real, we know that Juno won’t be for everyone. As a group, we rank feedback and two-way communication as one of our core values and so we want to be transparent in helping you determine if this is a fit. How can you tell if this is for you? Well, this role is definitely for you if want to:

Always Be Growing: Our industry, our community, is constantly growing and evolving (as it should)! You thrive in being adaptable, curious and thinking outside of the box to help create and be part of a work environment and culture where people thrive! We unlock the tools and resources, you step into your potential and continue to grow alongside us.
Be part of One Team: At Juno we work together, as one across the community of clinics and across the different roles. You want to join a team of veterinary professionals who are all practicing at the top of their skillset. You come together as one to develop our foundation, solve the problems and support each other in the nitty gritty. As one, our teams have each others' backs, celebrating the wins and working through the lows.
Provide the Juno Standard of Care: Gold-standard medicine is the way we practice medicine. The Juno Standard of Care means really stepping into your role and utilizing your skills and knowledge to its full potential. It means locking arms with your team, knowing that you are all here to support each other, collaborate within your roles and have the same goal in mind and heart - medicine of the highest quality with the wellbeing of the pet always at the forefront. You see the value in each team member, because together as one, you can heal and save lives. And while there’s a whole lot of knowledge on your team, you recognize that pet owners can need some support to fully understand what’s going on. Not to worry, on top of being a vet med superhero, you also are a people person, and understand the value of communication and relationship building within our interactions. You represent a stellar standard of care to all you encounter within your work - the Juno Standard of Care.

The Ideal Previous Work Experience

2+ years in customer service and/or member experience as a customer-facing representative
Prior experience within a veterinary clinic considered an asset
Strong communication skills both verbal and written
The ability to contribute to a positive and productive clinic environment

Your Skills

Multitasking super star
Excellent communication skills
Organization
Keen eye for detail
Keen on Relationship Building - empathy

What You’ll Be Doing

Welcome members and their pets, making every visit feel stress free
Manage clinic flow - from opening/closing, scheduling appointments and surgeries, checking patients in / out
Supporting our medical team by coordinating records, consent forms, and reminders for pet parents
Be first point of contact for in clinic communications across email and SMS platforms
Process payments, insurance, prescriptions, and membership technical support
Help foster a positive collaborative clinic culture
This role requires schedule flexibility, including availability to work evenings and weekends

This role may be a great fit for you if:

You love connecting with people and their pets
Highly organized, detail oriented and thrive in fast-paced environments
Tech savvy and quick to learn new systems
Can balance empathy and professionalism in high-stress emotional moments
Positive and intuitive nature

This role may not be a great fit for you if:

Prefer behind the scenes work and don’t enjoy face to face interactions with members or their pets
Find it stressful to juggle details, shifting priorities or multiple software systems
Are uncomfortable with sensitive situations like end-of-life care

Our Promise To You - Where you matter

At Juno, you play an important role ensuring that every pet and person who cares for them has what they need to thrive. You are not only the hands that care for our patients or the mind that solves problems - you are the heart behind every act of compassion that ripples out across our clinics and community.

Here, continuous feedback and open communication are the cornerstones of our success.

Here, we hold ourselves to the Juno standard of medical care. Here, you join a team of veterinary professionals practicing at the top of their license. You’re not just a part of the team. You’re the reason we can provide the Juno Standard of Care that makes a real difference in the communities we serve and beyond.

Here, at Juno, you matter.

Interview Flow for this position

Phone Screen
In-clinic interview with PM & Clinical Team
Offer

Compensation for this position

Juno Veterinary is committed to compensating our team members fairly, competitively and with clarity to support you in your growth! This role has an hourly compensation range of $20-24 per hour. We’re going to keep it real with you. This range reflects the variations in experience and skillset an individual could possess within this role, as well as the growth and experience that would be needed to meet the top end of the range. (i.e., from building your skills, to becoming accomplished, to being highly proficient, all the way to achieving excellence in this role)

It's also possible to join Juno at a salary/wage above this range, which would mean you are at the very top end of experience and knowledge or perhaps you are someone who is currently working with Juno and has had the opportunity to make a significant and positive impact on our patients and our community and is thriving while doing it.

As you progress through the interview process we will be sure to discuss compensation thoroughly and clearly to support your growth and next steps in your career.

This role is located at our Eglinton clinic and reports directly to the Practice Manager. This is a Part-time role that is currently open and is ready to be filled.

Juno Veterinary uses AI as part of our interview screening process, to help us take notes during our conversations and to create summaries for reference. Beyond that, please rest assured, any screening and decisions in hiring are made by a human!

Juno Veterinary is committed to providing an equal employment opportunity for all candidates and employees. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a positive and successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and throughout employment by contacting our People Operations team. If you have feedback on how to make our recruiting process more equitable or accessible, please let us know!

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More about this job

Responsibilities

The Member Experience Coordinator manages clinic flow, including scheduling, patient check-ins, and supporting the medical team with records and documentation. They serve as the primary point of contact for clients, ensuring a high standard of care and a positive, stress-free experience for pets and their owners.

Requirements

Candidates should have at least 2 years of experience in customer-facing roles, with veterinary clinic experience considered an asset. Strong communication, organizational skills, and the ability to work effectively in a fast-paced, collaborative environment are required.

Skills

Customer service
Member experience
Communication
Multitasking
Organization
Attention to detail
Empathy
Relationship building
Scheduling
Clinic management
Technical support
Problem solving
Adaptability
Teamwork
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Veterinary
Customer Service
Member Experience
Clinic Flow
Scheduling
Patient Care
Medical Records
Communication
Empathy
Teamwork
Problem Solving
Adaptability
Tech Savvy
Insurance Processing
Prescription Management
Membership Support
Front Desk
Veterinary Medicine
Client Relations

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