Logistics Coordinator (Mandarin Speaking)

Location: Toronto, Ontario, Canada (Onsite, 5 Days/Week)

Company: Just Quality International Inc.

Department: Supply Chain

Salary: $55,000 - $60,000 plus discretionary bonus

Job Type: Full-Time, Permanent

Logistics Coordinator – International & Domestic

Position Overview:

We are seeking a highly organized and detail-oriented individual to coordinate all aspects of international and domestic shipments. This role requires ensuring full compliance with customs regulations, import laws, and tariff requirements to ensure smooth, efficient, and cost-effective delivery operations.

Key Responsibilities:

• International and Domestic Shipment Coordination: Oversee and manage the full spectrum of international import/export (Ocean Freight) shipments, ensuring all logistics (Drayage and Final mile) are timely and cost-effective. Work across various routes to ensure on-time deliveries.

• Customs Compliance and Clearance: Collaborate closely with customs brokers to facilitate timely and accurate customs clearance. Ensure that all shipments meet the required customs regulations and resolve any delays or issues during the customs process.

• Documentation Management: Prepare, review, and maintain accurate import documentation, ensuring compliance with applicable import laws and regulations. This includes import/export records, shipment tracking forms, and other required logistics-related paperwork.

• Collaboration with Logistics Partners: Build and maintain strong relationships with carriers, freight forwarders, 3PLs, and customs authorities. Facilitate effective communication to ensure smooth cross-border operations and timely shipment delivery.

• Shipment Scheduling and Tracking: Plan and schedule shipments while coordinating with carriers to optimize delivery schedules, reduce transportation costs, and improve overall service reliability. Track shipments regularly and provide updates to internal teams and stakeholders.

• Problem Resolution: Address and resolve any issues that arise in the import/export process, including delays, damages, discrepancies, and other shipment-related challenges. Proactively monitor shipments to identify potential risks and develop contingency plans.

• Reporting and Record Keeping: Maintain up-to-date records of all logistics transactions, compliance documentation, and shipment statuses. Ensure transparency and timely communication of shipment progress to stakeholders.

• Continuous Improvement: Identify opportunities for process improvements in cross-border logistics, helping to streamline operations, reduce costs, and increase efficiency. Develop strategies to minimize disruptions in the supply chain and proactively address logistics challenges.

Qualifications & Skills:

• Proven experience in logistics coordination, including import/export, cross-border shipments, and FTL/LTL transportation.
• Experience working with customs brokers, carriers, and third-party logistics providers.
• Excellent communication and interpersonal skills, with the ability to manage multiple tasks and detail-oriented with excellent organizational abilities.
• Proficiency in Microsoft Office Suite, especially Excel and Outlook
• Ability to troubleshoot and resolve logistics issues quickly and efficiently.
• Ability to work in a fast-paced environment and manage multiple priorities
• Mandarin speaking required

Just Quality International is proud to be an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all.