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Added 18 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and potential clients, while providing and exceptional level of service. To…
Added 32 mins ago
A-
Retail Support Agent (6-months)
AMA - Alberta Motor Association
Calgary, AB
- Full-time
…need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and…
Added 47 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Castlegar, BC
Business Function: Delivery Agent or Letter Carrier
Added 1 hour ago
J
Senior Forward Deployed Engineer
Justworks
Toronto, ON
- $167,500 to $235,000 CAD / year
…Define where humans stay in the loop and why. Map data flows, agent context requirements, and handoff points. Turn messy, tribal processes into something an agent can execute. Work closely…
Added 1 hour ago
P
Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…such as detection improvement, threat analysis, automation support, and security operations…
Added 1 hour ago
P
Independence Manager
PwC
Toronto, ON
- Full-time
Participate in and support business operations transformation initiatives by evaluating technology developments, contributing to global projects and priorities such as SDC and COE, and…
Added 1 hour ago
GD
AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Serve as the primary escalation and decision-support authority for AI governance matters.
Added 1 hour ago
H
Guest Service Agent- Part Time
Hilton
Toronto, ON
- Part-time
…what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of…
Added 1 hour ago
AI Engineer
Eclipse Automation
Cambridge, ON
…development, APIs, data pipelines, and enterprise integration to support those…
Added 1 hour ago
D
Operations Support Agent
Desjardins
Trois-Rivières, QC
- Full-time
Maintain the security of transactions and operations in accordance with current policies, practices and standards.
Added 1 hour ago
D
Advisory Agent, Member and Client Experience
Desjardins
Laval, QC · Caisse Desjardins de Saint-Martin de Laval
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 1 hour ago
LA
Senior Analytics Engineer
Level Access
Canada
- Full-time
…Data Engineer owns the Databricks platform, ETL pipelines and operations. Your focus is the analytics layer: business modeling in dbt, metric implementation, semantic definitions and…
Added 1 hour ago
TT
Agent de bureau
Tundra Technical Solutions
Mirabel, QC
- $26 to $32 CAD / hour
- Full-time
…communication skills? We're looking for an Office Administrator to support the day-to-day operations of Airbus Canada in…
Added 1 hour ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Serve as the primary escalation and decision-support authority for AI governance matters.
Added 1 hour ago
GD
AI Governance & Risk Manager
General Dynamics Mission Systems–Canada
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
Serve as the primary escalation and decision-support authority for AI governance matters.
Added 2 hours ago
WP
Leasing Agent
WestUrban Properties Management
Maple Ridge, BC
- Part-time
…solutions, and to develop leading-edge concepts that enhance and support growing…
Added 2 hours ago
D
Advisory Agent, Member and Client Experience
Desjardins
Saint-Lin - Laurentides, QC
- Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 2 hours ago
Senior Agent Operations Specialist - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
The Agent Operations Specialist is responsible for supporting the day-to-day operational success of our independent freight agents. This role handles a wide range of functions, including…
Added 2 hours ago
SA
PAX Agent
SAMSIC Assistance Canada Inc
Richmond, BC
- $19.8 CAD / hour
- Temporary
We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.
Added 2 hours ago
B
CCaaS Specialist
Bevertec
Toronto, ON
- Contract
Strong understanding of CCaaS architecture, telephony, customer journeys, routing, and contact centre operations.
Added 2 hours ago
GardaWorld - Tech Support - 43860$/year + benefits - Ste-Therese
GardaWorld
Sainte-Thérèse, QC
A Technical Support Agent provides expert support to customers and team members through various platforms to create an environment of excellent service.
Added 2 hours ago
SA
PAX Agent
SAMSIC Assistance Canada Inc
Richmond, BC
- $19.8 CAD / hour
- Part-time
We are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of the airports.
Added 3 hours ago
D
Advisory Agent, Member and Client Experience
Desjardins
Plessisville, QC · Caisse Desjardins de L'Érable
- Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 3 hours ago
RB
Manager, AML Model Testing
Royal Bank of Canada
Toronto, ON
- Full-time
In support of RBC’s commitment to maintaining a robust enterprise AML Program, the AML Model Testing Manager will support the ongoing AML model development testing process to ensure the…
Added 3 hours ago
C
Universal Fraud Agent, Remote - Bilingual
CIBC
Montreal, QC
- Full-time
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Justworks

Senior Forward Deployed Engineer

Toronto, ON, Canada

$167,500 to $235,000 CAD / year

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Job details

Pay: $167,500 to $235,000 CAD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Senior Forward Deployed Engineer (FDE)

About Justworks

Justworks helps U.S. small businesses run payroll, benefits, HR, and compliance in one platform. Justworks International extends that globally, giving 12,000+ U.S. SMBs a single partner to hire and pay people in 40+ countries through our Employer of Record (EOR) and international contractor products, and take care of teams through market leading benefits solutions. We're growing fast, and we’re re-designing how we work AI-first to empower teams to do their best work and build more valuable solutions for our customers and their teams around the world.

About the role

Every enterprise will soon need teams who figure out where AI agents can drive leverage inside a team, redesign workflows around it, wire up the systems, and run the agents in production. This role is that person for Justworks International.

EOR is a dense set of workflows running on structured compliance data, customer data, and tribal knowledge. Almost every team - Ops, CS, Finance, Legal - has workflows where agents could process orders of magnitude more volume, compress cycle times from days to minutes, and free humans for the judgment-heavy work. We need someone who can find those workflows, rebuild them, and run them.

As a Forward Deployed Engineer, you will work closely with business leaders, operators, and frontline teams to identify where AI can make the biggest impact, redesign organizational infrastructure and critical workflows around it, and turn those gains into durable systems. This is not a research role or a strategy-deck role. It's a builder-operator role with full autonomy to connect systems, deploy agents, and ship transformation.

What You'll Do

Find the leverage. Sit with teams, map how work actually gets done, and identify the workflows where in-house agents unlock improvements. Act as researcher and consultant - understand and document the end-to-end impact on both our teams and our customers of deploying AI agents to automate manual work.

Design the future state. Redesign workflows around what agents can do. Define where humans stay in the loop and why. Map data flows, agent context requirements, and handoff points. Turn messy, tribal processes into something an agent can execute. Work closely with the AI capabilities team that builds the technology, infrastructure, and knowledge layer for Justworks International.

Wire it up. Connect workflows across business systems and ship directly alongside the AI capabilities team.

Ship agents to production. Deploy agents, define evals for every workflow, re-run evals after model or data changes. Monitor quality, cost, latency, and outcomes. Stay close to team needs and how deployments change their work.

Run agents as products. Own the KPIs: volume handled, time saved, quality, cost per task, escalation rate, business outcomes. Hold weekly reviews. Close the loop with the teams whose workflows you transformed.

Partner cross-functionally. Work closely with the AI capabilities team, Ops, CS, and business leadership. You're embedded in the business function, not siloed inside IT or a central AI team.

Who You Are

You are a builder. You communicate business impact, not just technical detail. You can sit with a CS lead for an hour and leave with a clear map of the three workflows most worth rebuilding, then go wire them up yourself with modern agent tooling. You've probably been called "the technical person on a business team" or "the business person on a technical team".

You are scrappy and resourceful. You don't need a roadmap handed to you. You find the highest-leverage problem and start solving it. You proactively identify solutions and unblock yourself without a fully defined path. You have a bias to shipping and a low tolerance for blockers.

You are product-minded. You look beyond the immediate task to understand the "why" behind the build. You question whether it's the right solution before building it. You balance quality with speed - you know when to optimize for durability and when to iterate fast.

You have a learning mindset. You're comfortable in a fast-paced, early-stage environment where best practices are being invented in real time. You read what's happening in AI daily, you've built things with agents on your own time, and you have opinions about what works.

You demonstrate ownership. You identify gaps and drive initiatives to completion without waiting for explicit instructions. When you encounter ambiguity, you address it directly.

Must-Haves

5+ years in a role combining business operations or process design with hands-on technical execution - solutions engineering, forward-deployed engineering, founding team at a startup, strategy & ops, or internal tools/automation lead.
Workflow design chops. You can map a business workflow end-to-end, identify where value is trapped, and redesign it. You are a systems thinker who can abstract the interconnectedness of how things work. You have concrete examples of measurable efficiency or revenue impact.
Technical fluency. Comfortable in the terminal, reading and writing code, working with APIs, webhooks, and data pipelines. You don't need to be a senior engineer - you need to be unblocked by technical work.
Real agent experience. You've built something non-trivial with LLMs and agents (at work or on the side). You understand prompts, tools, context windows, evals, retrieval, and the difference between a demo and production.
Modern AI stack familiarity. Agent frameworks, MCP servers, vector databases, workflow orchestration, eval tooling.
Operator instincts. You run a tight cadence, track outcomes, hold yourself accountable to KPIs, and communicate clearly with non-technical stakeholders.
Judgment under autonomy. Flawless business judgment. You keep our values and customer needs at the forefront of every decision.

Nice-to-Haves

Forward-deployed engineering, solutions engineering, or deployed AI role at a frontier lab, AI infra company, a saas company or applied AI team.
Former founder or early-stage employee - you know what it means to find and solve around customer pain points.
Background in EOR, payroll, HR tech, fintech, or B2B SaaS for SMBs.
Built internal agents, automations, or knowledge bases used by real teams.
International experience or background

Technologies Used

Golang, Ruby on Rails, Javascript, Java, C#, Python, VueJS, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog

The base wage range for this position based in our Toronto office is targeted at $167,500.00 to $235,000.00 CAD per year.

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Our DEIB Report

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More about this job

Responsibilities

You will identify and redesign business workflows by deploying AI agents to improve efficiency and operational outcomes. This role involves building, testing, and monitoring these agents in production while partnering cross-functionally with business leaders.

Requirements

Candidates must have 5+ years of experience in solutions engineering, process design, or technical operations with a strong background in workflow automation. Proficiency in modern AI stacks, coding, and the ability to translate business needs into technical solutions is required.

Skills

AI agents
Workflow design
Systems thinking
Solutions engineering
Automation
LLMs
API integration
Data pipelines
Prompt engineering
Agent frameworks
Vector databases
Business operations
Technical execution
KPI management
Stakeholder communication
Process optimization

Benefits

Health insurance
Wellness program
Company retreats

Visa sponsorship

Not detected in the job text

Keywords

AI
Forward Deployed Engineer
Automation
Workflow Design
LLMs
Golang
Ruby on Rails
Python
VueJS
MySQL
Kafka
AWS
Docker
Terraform
Kubernetes
Data pipelines
Agent frameworks
Vector databases
SaaS
HR Tech
Fintech
EOR
Business operations
Systems thinking
API
Webhooks
DataDog
CircleCI
ElasticSearch
Redis

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