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Added 9 mins ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart Specialty Health Network
Calgary, AB
- Full-time
Added 9 mins ago
SD
Director, Specialty Retail Programs
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
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Added 9 mins ago
TH
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- Part-time
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Added 9 mins ago
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Customer Experience Associate - Quebec city and surroundings - Future Opportunities
TD
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- Part-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
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Added 9 mins ago
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Added 9 mins ago
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Added 9 mins ago
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Added 9 mins ago
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Director, Virtual Care Technology Applications
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The successful candidate will partner closely with business, digital, operations, architecture, engineering, security, infrastructure, and vendor teams to ensure the continued success of…
Added 9 mins ago
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Director, Software Engineering
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Added 9 mins ago
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Added 9 mins ago
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Added 9 mins ago
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Product Designer
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Added 1 hour ago
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shift supervisor - Store# 22729, FERNIE
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shift supervisor - Store# 04729, FANSHAWE & WONDERLAND
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Added 1 hour ago
AS
Senior IOS Developer
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Added 1 hour ago
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Senior Director, Sanctions Screening Analytics
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…analytics and model governance practices. You will act as a trusted partner to process owners, business domain leaders, IT delivery teams, and business partners to ensure alignment of model…
Added 2 hours ago
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Added 2 hours ago
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JVS Toronto

Program Assistant, Job ID #5052

Toronto, ON, Canada

Starting Salary: $49,404 - $50,397. · Full-time

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Job details

Pay: Starting Salary: $49,404 - $50,397.
Job type: Full-time
Apply by: Jan 7, 2027
Experience: 2 years of administrative experience
Working hours: 35 hours per week
Posting language: English
Posted: Oct 9, 2026

Original job description

Starting Salary: $49,404 - $50,397. Commensurate with experience
Hours: 35 hours per week
Location: Yonge & Sheppard
Employment Type: Full-time – one-year contract (with possibility of full-time regular employment)
Start Date: As soon as possible
Vacancy Type: Existing position

About JVS Toronto
At JVS Toronto, we believe everyone deserves the opportunity to build a meaningful career. Since 1947, we’ve empowered thousands of individuals each year through employment, career development, and assessment services across Toronto and York Region. We also partner with businesses to help them find the talent they need to succeed.

As a registered charity, we’re proud to offer many of our services at no cost, thanks to generous funding. Learn more about our impact: www.jvstoronto.org.

Why Join Us?

Generous Time Off – Start with three weeks of paid vacation, plus paid sick time, personal wellness days, and family-related leave, to support a healthy work–life balance.
Benefits & Pension Plan – Access a health and dental benefits plan, an Employee Assistance Program, and a defined benefit pension plan with employer contributions.
Inclusive & Supportive Culture – Join a collaborative and inclusive organization committed to diversity, equity and belonging.
Additional Perks – Access corporate discounts and other programs that support your overall well-being.

Eligibility for benefits, pension and time-off programs varies by employment status.

About the Program
The JVS Integrated Employment Services (IES), funded by MLITSD and managed by WCG,
provides employment services to unemployed individuals of all ages, financial backgrounds and skills to
help them gain and retain employment within their field or a related field. To achieve its goal, the
program provides a range of services including one-on-one employment counselling, employment
workshops, job development/placement services and job retention supports. In addition, IES
collaborates with other programs to ensure efficient and smooth operations through streamlining client
referrals to appropriate services.

As a Program Assistant you will:
• Conduct regular follow-ups to track client progress, obtain relevant information on employment status, collect required documentation and keep accurate records of the outcomes within required timelines to achieve program targets
• Initiate and process employment related financial supports and gift cards to eligible clients
• Responsible for administration of the centralized client intake across JVS Toronto programs;
coordinate recruitment and referrals, screen referrals for appropriate programs; understand the flow
of client activities for all programs
• Provide information to potential clients and referral sources, along with promoting services and
answering questions knowledgeably
• Support system/process implementation, including completing data entry in funder’s database and
maintaining electronic file records
• Conduct the case closures in various funders and internal data bases, assuring all needed
information and documentation is on file
• Set up and maintain up-to-date participant records and accurate filing systems, along with storage
and disposal in accordance with JVS Toronto Privacy Policy
• Maintain tracking spreadsheets as well as utilize multiple database tools to update participants’
progress and outcomes including preparation of program reports
• Assist with organizing appointments, orientations, and workshops
• Provide front desk/ reception duties and customer service to all clients, employers and visitors
• Assist with organizing events, outreach activities, etc.
• Other duties as assigned.

Minimum Qualifications & Experience:
• High school education; Diploma or Certificate in Administration preferred
• 2 years of administrative experience
• Sales and/or customer service experience
• Excellent administrative, data entry, analytical, interpersonal, and problem-solving abilities
• Computer literate with the ability to learn systems used by the agency (ie. EOIS, CAMS, FFAI,
CaseFLO, Salesforce); Proficient in Microsoft Office
• Strong technical skills and a proven ability to master new databases and tools
• Effective verbal and written communication skills with a proven ability to conduct research
• Strong organizational and time-management skills; detail oriented
• Customer service oriented and strong interpersonal skills; culturally sensitive
• A clear Criminal Record and Judicial Matters Check is required for this position

Ready to Make an Impact?
Apply now with your resume and cover letter!

JVS Toronto is an Equal Opportunity Employer. If you require accommodation at any stage of the recruitment process, please contact Human Resources.

As part of our recruitment process, we may use AI-enabled tools to support resume screening and candidate matching. However, applications are reviewed by a member of our hiring team.

We embrace diversity and encourage all qualified candidates to apply. We thank all applicants for their interest; only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Program Assistant will manage centralized client intake, conduct follow-ups to track progress, and maintain accurate electronic records within funder databases. Additionally, the role involves providing front desk reception, supporting workshops, and processing financial supports for program participants.

Requirements

Candidates must have a high school education with at least two years of administrative experience and proficiency in Microsoft Office. Strong organizational, data entry, and interpersonal skills are required, along with the ability to pass a Criminal Record and Judicial Matters Check.

Skills

Administrative support
Data entry
Customer service
Record keeping
Case management
Database management
Time management
Organizational skills
Problem-solving
Interpersonal skills
Verbal communication
Written communication
Research
Microsoft Office
Sales
Cultural sensitivity

Benefits

Paid vacation
Paid sick time
Personal wellness days
Family-related leave
Health benefits
Dental benefits
Employee Assistance Program
Defined benefit pension plan
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Administrative
Data Entry
Customer Service
Case Management
Record Keeping
Database Management
EOIS
CAMS
FFAI
CaseFLO
Salesforce
Microsoft Office
Employment Services
Intake
Reporting
Outreach
Privacy Policy
Criminal Record Check
Time Management
Research
Communication
Analytical Skills
Problem-solving
Cultural Sensitivity
Non-profit
Social Services
Recruitment
Referrals
Workshops
Documentation

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