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Added 3 mins ago
BF
Automation Systems Engineer
BC Ferries
BC · British Columbia, Canada
- Full-time
We are seeking an experienced Automation Systems Engineer to join our Engineering Technical Services and Standards (ETSS) team. This role is responsible for providing technical oversight…
Added 3 mins ago
AC
Data Analyst
Aramark Canada
Mississauga, ON
- Full-time
Support system integration initiatives by gathering requirements, mapping source-to-target data, validating transformations, and coordinating testing and implementation activities.
Added 34 mins ago
B
Manager, Wealth Reporting Analytics & Automation
BMO
Toronto, ON
- Full-time
The Wealth Reporting Analytics and Automation understands and articulates the business case of business questions and the estimated value being delivered. Develops analytical and reporting…
Added 34 mins ago
BD
Business Process Analyst
Black Diamond Group
Calgary, AB
- Full-time
…requirements, supporting fit-gap assessments, coordinating testing activities, and assisting with solution design throughout all phases of ERP implementation…
Added 34 mins ago
A
Test Engineer
Actalent
Ottawa, ON
- $50 to $60 CAD / hour
- Contract
Experience with National Instruments TestStand for test sequencing and automation.
Added 1 hour ago
CI
Production Systems Supervisor
Cooke Inc.
NB
- Full-time
…position oversees system maintenance and troubleshooting, supports automation and system integration initiatives, and coordinates technical projects within the production…
Added 2 hours ago
SM
RQ11673 – Report Developer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
Participate in DevOps practices, including CI/CD pipelines, code reviews, testing, and deployment automation.
Added 2 hours ago
SM
RQ11843 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Agile development experience, including Scrum, User Stories, Continuous Integration (CI), test automation, etc.
Added 3 hours ago
Senior Software Engineer (.NET)
Electronic Arts
Vancouver, BC
Coding, language, architectural design, testing and support:
Added 3 hours ago
V
Specialist, Procurement & Supply Chain Process Governance, Risk and Controls
Vale
Canada
- Full-time
Support SOX compliance activities, including control design, testing, remediation, and audit readiness.
Added 3 hours ago
SS
T24 Test Lead
Syncredible Solutions
Canada
- Contract
We are seeking an experienced QA Test Lead with strong Temenos T24 (Transact) expertise to lead functional, API, and automation testing for banking applications. The ideal candidate should…
Added 3 hours ago
B
Sr.Analyst-Payments Automation & Analytics
BeachHead
Toronto, ON
- $43.48 to $56.52 CAD / hour
- Contract
…exception management, settlement processes, business analysis, automation, QA/testing, or operational…
Added 3 hours ago
H
Growth Marketing Manager
Haystack
Canada
- Full-time
Utilize AI tools for creative testing, automation, and optimization to increase test velocity
Added 4 hours ago
J
Report Developer - Junior
Joblinxsapp
Toronto, ON
- Full-time
Develop reusable scripts and automation frameworks.
Added 4 hours ago
S
AI Engineer I | Ingénieur.e IA I
Sadie
Montreal, QC · Saint-Laurent, QC
- Full-time
Added 4 hours ago
MPD Technology - Automation Manager
Beyond Energy Services & Technology
Calgary, AB
The MPD Automation Manager owns the full controls and electrical lifecycle of our Managed Pressure Drilling systems, from concept to rig-site support. This covers PLC and HMI software,…
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Ottawa, ON
- Full-time
Added 4 hours ago
I
Software Developer 1, DGX
Intuit
Toronto, ON
- Full-time
…Quickbooks, MailChimp, Accountants, and PTG with AI-powered automation and intelligence to deliver growth at…
Added 4 hours ago
PC
Manager, Financial Services, Digital Banking Operations, Consulting
PwC Canada
Toronto, ON
- Full-time
Understand our clients' businesses and strategies through data collection, interviews, and formulating and testing hypotheses.
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Montreal, QC
- Full-time
Added 4 hours ago
HB
Senior Linux Platform Engineer - Trading Firm - $150,000-$350,000 CAD + Bonus
Hunter Bond
Montreal, QC
- $150,000 to $350,000 CAD / year
- Full-time
Platform standardisation, automation, testing and monitoring
Added 4 hours ago
LC
Electrician
Lactalis Canada
Brampton, ON
- Temporary
Utilization of all technical skills required to perform tasks related to dismantling, instillation, repair, testing, and maintenance of electrical and mechanical equipment.
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Toronto, ON
- Full-time
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Vancouver, BC
- Full-time
Added 4 hours ago
CC
Data Engineer
Canadian Cancer Society
Halifax, NS
- Full-time

K&K Global Talent Solutions INC.

French Automation Tester

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position: French Automation Tester

Location: Toronto, ON (Hybrid)

Employment Type: Full Time

Experience Required: 5 + Years

Role Summary:

We are seeking a French Automation Tester with strong experience in QA Automation and Contact Center (CCaaS) Testing. The ideal candidate will be responsible for developing and executing automation test suites, validating customer journeys, and ensuring high-quality delivery across contact center platforms. Experience with Cyara Velocity is highly preferred.

Required Skills:

Hands-on experience with Cyara Velocity automation testing.
Strong knowledge of IVR and Contact Center Testing.
Experience with telephony concepts including SIP, routing, queueing, and call transfers.
Expertise in QA methodologies, test management, and defect tracking tools.
Excellent analytical and troubleshooting skills.
French Language Proficiency (Mandatory).

Key Responsibilities:

Develop and execute automated IVR test cases using Cyara Velocity.
Design, develop, and execute automated test scripts and regression suites.
Perform functional, integration, regression, and end-to-end testing.
Validate customer interactions, routing flows, agent handoffs, and contact center functionality.
Analyze test results, troubleshoot issues, and support defect resolution.
Collaborate with cross-functional teams in an Agile environment.
Support SIT, UAT, production validation, and release testing activities.

Preferred Background:

Experience with IVR Testing and customer journey validation.
Experience with Genesys Cloud CX and Genesys Architect.
Knowledge of ACD and Skills-Based Routing.
API Testing and CI/CD exposure.
Experience with Cyara Cruncher/Pulse.
Agile/Scrum environment experience.

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More about this job

Responsibilities

Develop and execute automated IVR test cases, scripts, and regression suites, and perform functional, integration, end-to-end, and release testing. Validate customer journeys and contact center flows, troubleshoot results, support defect resolution, and collaborate with cross-functional teams through SIT, UAT, and production validation.

Requirements

Requires at least five years of experience, hands-on Cyara Velocity automation testing, strong IVR and contact center testing knowledge, and familiarity with telephony concepts such as SIP, routing, queueing, and call transfers. French proficiency is mandatory; experience with Genesys platforms, ACD, API testing, CI/CD, Cyara Cruncher/Pulse, and Agile/Scrum is preferred.

Skills

Cyara Velocity
QA Automation
IVR Testing
Contact Center Testing
SIP
Telephony
Call Routing
Queueing
Call Transfers
Test Management
Defect Tracking
Genesys Cloud CX
Genesys Architect
ACD
API Testing
French Language Proficiency

Visa sponsorship

Not detected in the job text

Keywords

Cyara Velocity
Cyara Cruncher
Cyara Pulse
QA Automation
IVR Testing
Contact Center Testing
CCaaS
Genesys Cloud CX
Genesys Architect
SIP
Telephony
Call Routing
Queueing
Call Transfers
ACD
Skills-Based Routing
API Testing
CI/CD
Automated Test Scripts
Regression Testing
Functional Testing
Integration Testing
End-to-End Testing
Customer Journey Validation
Test Management
Defect Tracking
SIT
UAT
Agile
Scrum

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